Hey Mario
Thanks for taking the time to leave us a review.
I can see you spoke with J-za yesterday it's so awesome that she was able to resolve your issue right away.
All the best
Alice
“I first signed up to Viddyoze a while back and recently upgraded to the template club, I was struggling with a particular template and Alice helped me out, great customer service and a great product, Many Thanks Will - CTA Systems I.T. Solutions Ltd”
Hi Will
Thank you so much for your review.
It was a pleasure to work with you yesterday and I am so glad we were able to find alternative templates for you to use!
All the best
Alice
“Had issues with the rendering of videos resulting in failures. J-Za was very helpful and lead me through the process and even sent test videos to make sure I was compatible with the software. I know where to go now when I have an issue in the future. Thank you.”
Hi Leonard
Thank you so much for the review. I am so pleased to hear J-za was able to help you with your video yesterday.
I will be sure to pass your review over to her and if you ever need anything else, please let us know.
All the best
Alice
“One word - AWESOME- I love this software and the the excellent customer service this company provides. Very helpful and talented perple. Thank you for your kind support.
Syed”
Hi Syed
Woo! AWESOME!
We love to hear that!
Thank you so much for taking the time to leave us a review today, it's really appreciated by all of us here at Viddyoze.
All the best
Alice
Hi Hannah
It's so great you got to connect to J-za yesterday, she really is lovely isn't she?
We love to hear we've been able to provide you with exceptional customer service! We are happy to help, any time!
All the best
Alice
Hi Dan
Thank you for taking the time to drop us a lovely 5* review.
I'm so pleased we were able to resolve your issue quickly yesterday!
All the best
Alice
“They are quick and always there to help. Thanks to the great help of Alice I got into the Template Club. Looking forward to make more amazing videos for my business. Thank you Viddyoze!”
Hi again Daniel!
Thanks so much for your review. It really means a lot to me and the rest of the team.
Speedy support is something we are really proud of here at Viddyoze, and if there is ever anything else we can help with, just drop us a message!
All the best
Alice
“Excellent... more music options or the ability to choose from a music library would be great.
Eva at the helpdesk was brilliant today and helping us to sort out an upgrade.”
Hey Iain
Thanks for the feedback! I will be sure to pass this to our dev team.
It's so cool to hear you've upgraded, I hope you're enjoying all the extra features and templates.
All the best
Alice
Hey Ronaldo
BOOM!
That's what we do!
If I could, I'd put the emoji with the shades but I can't!
We are so glad you love the app and our templates.
All the best
Alice
“Nah, I dont really like to give good reviews, therefore you may recognize how seriously it must be to me this time. I m always into complaining with fun and a bit intention of forcing the companies to become better by it.
This time I got smashed by Alice within a eye flip. Kind of. :)
Alice managed it within about 5 mins to reply in friendly and forward-thinking way, providing me all required infos, altough she was let down by her companies technology for moment and really left me behind with no question remaining unanswered. Damn!
How could she do that to me. :)
So this doesnt happen to me very often in Web 3.0, a cold place full of bots, so I hat to tell you all about Alice.
Try to let her answer all your questions, she ll make your day!”
Heyyy Marcus
Nice to hear from you again.
I'm so happy to hear you were pleased with my customer service yesterday!
If you ever need any more help at all, you know where to find me.
All the best
Alice
“Viddyoze has an easy-to-use online interface that lets one create intro videos within minutes. This scores over other platforms with complex interfaces. Also, this doesn't mean that there are not many options. We have plenty of templates to choose from even without subscribing to the monthly template club. But, what impressed me was the quick and accessible customer support which made me give 5 stars.”
Hi Iniyan
Thank you so much for your review. I love that you're able to make great use of the 250+ templates in your lifetime license!
I will be sure to let Junalyn know that you were impressed with her speedy service too.
All the best
Alice
“Tech support is a real person, not a bot! And they fix your issue on the spot, can't ask for more when you have no time to wait for an email. This is the kind of support that every modern company should have, you are doing it, right guys!”
Hi John
Thanks so much for leaving us a review today.
It was a pleasure to chat with you and I'm glad we were able to resolve your issue in a matter of minutes.
If you ever need any more help, please send us a message any time!
You're the best
Alice
“On the basic core package at the moment, I'm amazed at the flexibility of the app.
Likewise I have received excellent customer support on the few occasions I've need it.”
Hi Paul
Thanks for the review.
It's so awesome to hear you're loving the flexibility of the lifetime license templates.
Our team is happy to help whenever you need us! We also love a chat, so feel free to say hello at any time.
All the best
Alice
