Viking Direct Reviews

“ Afwul service! I ordered 4 weeks ago, delivery was supposed to happen, but nothing was delivered. I qsked for my money back and Viking says they start an inquiry and it can take 5 weeks. After 4 weeks I ask again and they say that they received my complain and .... that they will start some research about it and it can take 5 weeks! I just want my money back. But noooo...they keep my money and I don't have a thing. ”

“ Waited a week for delivery. ”

“ Bought it on 13th, promised next day delivery, didn't turn up so I cancelled on their Livechat on 15th. ”

“ Everything was excellent, delivery always on time, any issues resolved promptly. ”

“ They delivered my order to a random address in a different county and are chasing me for payment, absolute joke. No matter who you talk to, they say they have GPS and photo of delivery, both showing somebody else's address, ”

“ After messing up a delivery, Viking sent me more product, then the original arrived. ”

“ Sold me printer when it was not in stock, no delivery arrived and when contacted Viking Direct I was told that item will not be in stock for another 3 -4 days than it will take upto 48-72 to deliver, I hope I get refund which they said will be done in next 3 days, I would not recomend Viking Direct to anyone ”

“ Ordered a notice board 7th Oct for delivery 8th Oct - not delivered - no explanation as to why this was not delivered - told delivery would now be 11th Oct = not delivered again - no explanation - driver finally turned up 12th Oct with what was obviously an empty, damaged box - delivery refused - contacted customer services for refund as I do not wish to deal with this company again - told this would be 7-14 days - have contacted today to enquire where refund is as its now 14 days - advised it is 7-14 WORKING days - my response was - OK, but it still over 7 days - in these days of instant online money transfer, are you seriously going to make me wait the full 20 days until you refund me?? Apparrantly so - AVOID AVOID AVOID AVOID ”

“ Do not use Viking they are utterly useless there customer service is shocking and its takes 5 months to resolve a query.... been escalated no manager returned call. Also very over priced Do not meet delivery dates ”

“ Hi There. I placed an order for some whiteboard markers over a month ago and nothing recieved. I emailed customer services and got a reply that they were looking into it. Still no delivery. Lately, I was asked to complete a survey on customer satisfaction with Viking. What a joke. Avoid. I will update again. ”