Viking e-cigs Reviews

Name: Viking e-cigs
Address: Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road, Burntwood
Rating: 4.82

4.8 Rating 716 Reviews

95 %

of reviewers recommend Viking e-cigs

4.8

Based on 716 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01543 899314

Email:

sales@vikingecigs.co.uk

Location:

Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road
Burntwood
WS7 3GL

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Viking e-cigs 5 star review on 19th May 2023

Anonymous

Anonymous // 01/01/2019

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“I recently placed my 1st order, very simple to use website and delivery was very quick. Would deffinately use again.”

Helpful Report

Thank you so much, Paula, for your fantastic 5-star review of Viking e-cigs! We are so glad that you found both our website and our customer service to be of the highest quality. We appreciate your continued support and look forward to continuing to fulfill your needs when it comes to e-cigarettes.

“fast delivery and amazing customer service sent email in morning with enquiry had phone call back within in a hour to offer advice gentleman was really helpful :)”

Helpful Report

Thank you for your 5 star rating of Viking e-cigs and for such a kind review! We strive to provide our customers with fast delivery and amazing customer service; it is great to hear that your enquiry was answered within an hour! We are glad that our staff were able to be of help. :)

“Prompt & reliable service.. good products.”

Helpful Report

Thanks so much Brian for your 5 star rating of Viking e-cigs. We really appreciate it, as well as your comments about our prompt and reliable service and good products. We're glad that you're a loyal customer and we look forward to continuing to provide you with great service and products.

“Very quick delivery”

Helpful Report

Thank you, Natalie, for your 5-star review of Viking e-cigs! We really appreciate your positive feedback. We are delighted to hear that you were pleased with the very quick delivery of your order!

“0 Nicotine”

Helpful Report

Dear customer, the product you have purchased (Flerbar Baymax 3500 disposable device) is clearly advertised as a zero nicotine product. If you wish to return the product please send back to our return address (you can find this on the contact us section of the website) and we'll refund your order as soon as we receive them. Any other questions or queries please email us (sales@vikingecigs.co.uk) or call on 01543 899314.

“Had an issue at first, where I didn’t receive my items, but they resolved it with a goodwill gesture, will be happy to use them again”

Helpful Report

Thank you so much for the 5-star rating Karl, we are so glad to hear that we were able to resolve the issue you had with not receiving your items. We truly appreciate you taking the time to write a review of your experience, we look forward to serving you again in the future.

“Great product.No problems with my purchase and it came in reasonable time. Recommended.”

Helpful Report

Thank you so much Nicholas for your 5 star rating of Viking e-cigs! We are delighted to hear that you had no problems with your purchase and it arrived in a reasonable amount of time. We look forward to serving you in future.

“Postal service is good - quick delivery if you pay a bit extra. E-liquids are consistent in quality, but price is on the high side. Experience of the shop in town is less impressive however, with stock levels disappointing at times and expensive.”

Helpful Report

“Brilliant! Super fast delivery, highly recommended!”

Helpful Report

Thank you, Anna, for giving Viking e-cigs a five star rating! We're thrilled to have received such a high rating and appreciate you sharing your experience with us. Your comment means a great deal and we thank you for your positive feedback.

“I ordered my vape 2 weeks ago and it still hasn’t been delivered!”

Helpful Report

Hi Keeley, we've tried to contact you about your order, it looks like it's been lost by Royal Mail as we can see from the tracking that it has not been delivered yet. We will resend your order today.

“Used you for ages. Service v.good. Recent purchase of Golden Elizabeth good as usual, but finding containers v.stiff and resort to pliers to extract liquid. Nuisance, but not major prob.”

Helpful Report

Thank you for the 4 star rating of Viking e-cigs, John! We really appreciate your loyalty and thank you for being a returning customer - it means the world to us. Sorry to hear that removing the liquid from the Golden Elizabeth containers has been a nuisance, however we hope that this issue has not been a major problem for you. The bottles we are currently using should be quite easy to squeeze, but please call us if you're having any more problems with this. Thank you again for your great review!

“Fast effficient service to even the smaller businesses like mine”

Helpful Report

Thank you so much Elizabeth for your 5 star rating of Viking e-cigs! We appreciate your loyalty and are glad to have provided fast and efficient service to even the smaller businesses like yours.

“Arrived quickly and good price”

Helpful Report

Thank you, Mark, for your 5-star rating of Viking e-cigs. We are pleased to hear that your order arrived quickly and at a good price! We appreciate your custom and look forward to continuing to serve you in the future!

“Always prompt delivery, always first class product, highly recommended.”

Helpful Report

Thank you so much, John, for giving Viking e-cigs a 5-star rating! We always strive to provide prompt deliveries and first class products, and we really appreciate your loyalty and continued support. Thank you for choosing Viking e-cigs and for recommending us to others!

“Excellent product , speedy delivery Thankyou .”

Helpful Report

Thank you so much for your 5 star rating of Viking e-cigs, Julie! We are so pleased you had an excellent experience with our product and fast delivery. We so appreciate your loyalty to Viking e-cigs, Brilliant!

“The usual excellent speedy service”

Helpful Report

Thank you so much, David, for taking the time to give us a 5 star rating on Viking e-cigs! We really appreciate your support and loyalty as a customer. We're so glad to have been able to provide you with the usual excellent speedy service. Thank you again for your kind words!

“I am very very happy with my delivery of my ice mint vape so thank you all very much 😀”

Helpful Report

Thank you very much, Cecil, for your 5-star rating of Viking e-cigs! We greatly appreciate your loyalty as a customer and your satisfaction with your delivery of your ice mint vape. Thank you for being such a dedicated and returning customer!

“Been 10 days since I ordered, still haven't received it, and customer services aren't responding to me.”

Helpful Report

Hi James, thanks for your feedback and for taking the time to tell us about your experience. We've just checked the tracking on this order and can see it was delivered on Saturday 13/05/2023, which was 11 days after we dispatched it. it seems the street name was not entered into the shipping address which can lead to a delay with Royal Mail, especially in May (as there have been several bank holidays).

“Quick and easy”

Helpful Report

Thank you so much for your 5-star rating, Tazmin! We’re so glad you find Viking e-cigs to be quick and easy. We appreciate you as a loyal and repeat customer, and for taking the time to leave a review. We value your feedback and support!

“Fast and friendly service, highly recommended. Thanks”

Helpful Report

Thank you, Steven, for your 5 star rating of Viking e-cigs! We are glad to know that you have had a fast and friendly service experience and that you highly recommended us. We also appreciate you being a repeat customer. Thanks for choosing us!

Viking e-cigs is rated 4.8 based on 716 reviews