Vileda Reviews

Name: Vileda
Rating: 4.32

4.3 Rating 860 Reviews

83 %

of reviewers recommend Vileda

4.3

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

0117 330 2277

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, good delivery.”

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Posted 5 years ago

“Ordered Sun for next day delivery,ie Tuesday.Item not on vehicle Tues,item not on vehicle Wed,new item ordered as 1st appears to be lost. Item in local depot Thurs at 5am,and in Dartford Thurs pm?Item scheduled for delivery Fri am,arrived scratched and missing part.Delivered 4 wasted days late.”

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Posted 5 years ago

We are sorry that you have encountered a problem with your order. I can see that you have spoken to a member of our customer care team and that the issue is being resolved. If you have any queries please do not hesitate to contact us on 0117 330 2277. Thanks, DFSales

Posted 5 years ago

“Brilliant mop cleans well.”

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Posted 5 years ago

“The products are good and the website also... but I ordered and paid for 2 items that I was notified had beed dispatched and I still haven’t received them 8 days later despite sending an email to support 2 days ago and not receiving a response... not very good!”

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Posted 5 years ago

We are sorry that you have encountered a problem with your order. I can see that a member of our customer care team has contacted you and that the issue is being resolved. If you have any queries please do not hesitate to contact us on 0117 330 2277. Thanks, DFSales

Posted 5 years ago

“Arrived promptly”

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Posted 5 years ago

“Best mop and bucket in the world. I have difficulty wringing out a mop due to wrist problems. No problem now. Thanks Vileda!!”

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Posted 5 years ago

“I find the site easy to navigate and the speed of the dispatch of the goods is exceptional.”

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Posted 5 years ago

“Fantastic service, arrived next day and cheaper than Amazon and Argos”

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Posted 5 years ago

“Easy to deal with but slow email responses.”

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Posted 5 years ago

“This is of the highest quality. So much so, that the original line we bought some 17yrs ago! Is still in fine shape, but we are moving house and needed to order a new one, as the original line is cemented in, so we can’t take it with us. Would not buy any other line. It’s got plenty of line & so so sturdy. We live right by the coast, with often high winds and salty air. This line will stand up and not bend at anything that comes its way. No rust. 👍”

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Posted 5 years ago

“Product arrived as a general pole and not the best fit. I thought I was ordering original equipment. I have since bought another screw in ground spike”

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Posted 5 years ago

“Delivery was efficient and communication good. The description of the product however was misleading and we may have chosen differently.”

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Posted 5 years ago

“I love their products, especially the 2-1 spray mop and the Spray & Clean mop (both of which I have) and use frequently for deep cleaning of larger areas. I also have the simple flat mop which I use wet or dry for spot cleaning. Would highly recommend”

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Posted 5 years ago

“Excellent replacement for a K'archer. Easier to use, and has better suction.”

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Posted 5 years ago

“It works! Marked down to 4 because there are no instructions for removing the pegs from the bottom of my dryer to fit the new locking collar. Including the new locking collar is a nice touch, so this seems a bit silly.”

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Posted 5 years ago

“Thank you Vileda and Imogen/Stacey, you help and support was invaluable. Ground socket arrived the following day, packaged expertly and securely. John Davis”

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Posted 5 years ago

“Rapid turn around. Value for money. Products good.”

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Posted 5 years ago

“Brilliant service - fast delivery of replacement mop heads”

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Posted 5 years ago

“Super super super.------Mop and bucket =Bah humbug!!!!!!!!!!!!!!!!”

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Posted 5 years ago

“Very good.”

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Posted 5 years ago

Vileda is rated 4.3 based on 860 reviews