Vinted Reviews

“ Fraudulent company. I posted an item which I have proof of delivery. The paid said she received a completely different item. I complained, Vinted contacted the courier and said that I didn’t follow the correct shipping g procedure so they refunded the buyer when she did receive the item. They certainly do not support the seller and customer service is shocking. They don’t look at the proof so I have lost money. ”

“ Very, very bad experience, I paid £30 and plus insurance and delivery, for Nike trainers and I received rubbish. The trainers is si old and used, shame who sells rubbish. ”

“ I tracked the parcel, advised they had attempted deliver 3 times and the parcel was now at the local delivery office. ”

“ Vinted have come back to me to say that inpost have confirmed delivery. ”

“ Some of the delivery companies they work with sould be of the marker to begin with, thanks to their horrible customer service, and despite Vinted having all the data/report/complains they don't seem to care, but will rather hold the delivery company side if your parcel gets damaged or lost in transit. ”

“ I always had a problem with them, as a buyer, seller and delivery issues. ”

“ Wouldn’t help with a £550 order Sent next day signed delivery and they wouldn’t update it was delivered Vinted were no help in this situation Avoid selling as no protection for sellers at all ”

“ I was at home on the delivery date and thoroughly checked my property and spoke with my neighbours, but there was no parcel. ”

“ Purchased 2 shirts from one seller and also paid for Vinted's obligatory “Buyer Protection” The shirts were delivered – but not to my address !!! Checked out the "proof of delivery” online, only to find that my items had been delivered to someone with a WHITE doorway, that was not mine, whilst my doorway is BROWN. ”

“ They might as well forget about offering post sale customer service as they are so black and white, and leaving goods outside properties in full view of passing public is a safe delivery method personally I would say my package had been dropped off not delivered into my possession. ”