Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.56

“My wife has used Vionic sandals for a few years now. Previously we purchased these at department stores. Recently she needed new sandals and insisted on Vionic Sandals as she had been very happy with the ones she had. As she was ill we did not want to run around shopping centres so I went "on-Line" for the first tie to purchase Vionic sandals. It was so easy to place the order, payment was simple, delivery was extremely quick (package arrived at our front door within 4 days). So happy I went and ordered a second pair as a backup. She wears these day in day out so if they get wet she has a back up. All in all it was so easy, no parking hassles at shopping centres, no crowds, great price (similar to department stores and Vionic do have specials on their website). 10 out of 10 for Vionic.”

Helpful Report

Posted 6 months ago

Hi David, Thank you so much for sharing your positive experience with purchasing Vionic sandals online! We're happy to hear that the process was smooth and convenient for you, especially during a time when running around shopping centres might not have been ideal. We hope your wife is feeling much better now. Your satisfaction with our sandals is incredibly important to us, and we're glad to hear that she's been happy with them for years. We understand the importance of having a reliable backup pair, especially for daily wear, and we're delighted that you found it easy to order a second pair online. Your feedback about the ease of ordering, quick delivery, and competitive pricing means a lot to us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing Vionic!

Posted 6 months ago

“I always buy these shoes for my son as he is on his feet most of the day they really help with alignment of his hips great product”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your positive feedback! We're happy to hear that our shoes have been such a beneficial addition to your son's daily routine. Ensuring proper alignment and support for his hips is crucial, especially when he's on his feet for extended periods. We're delighted that our product has been able to provide that support and contribute to his overall comfort and well-being. If you ever need anything else or have any further questions, please don't hesitate to reach out. Thank you for choosing Vionic!

Posted 6 months ago

“Good range of Vionic shoes, very prompt sending to me by post. I will definitely be ordering from them again, Thank you Vionic shoes”

Helpful Report

Posted 7 months ago

Hi Sandra, Thank you so much for your review! We're happy to hear that you had a positive experience with our range of Vionic shoes and that you found our shipping process prompt and efficient. Your satisfaction is our top priority, and we're delighted to have earned your trust as a returning customer. We look forward to serving you again in the future. If you need any assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Vionic shoes!

Posted 6 months ago

“My vionic shoes have saved my feet. I have bilateral plantar fasciitis in my feet and have been barely able to walk. I have used my shoes for over 6 months every day and bought a second pair now. They have helped me so much and are the only ones I can wear through the day.”

Helpful Report

Posted 7 months ago

Hi Ruth, Thank you so much for sharing your experience with us! We're happy to hear that our Vionic shoes have made such a positive difference for you. Helping to alleviate discomfort from conditions like plantar fasciitis is exactly what we aim for with our footwear, and knowing that you've found relief and comfort wearing them daily is incredibly rewarding for us. Thank you for choosing Vionic!

Posted 6 months ago

“Best slippers I’ve ever had”

Helpful Report

Posted 7 months ago

Hi Gwen, Thank you so much for your positive feedback! We're happy to hear that our slippers have exceeded your expectations and have become the best ones you've ever had. Thank you for choosing Vionic!

Posted 7 months ago

“Fan of vionic shoes for a little while . Originally I would buy the green innersoles to help with knee and shin splints. It also helps with comfort while working on concrete floors. The chat is manned by real staff and took less than an hour to answer any questions.”

Helpful Report

Posted 7 months ago

Hi Rachel, Thank you so much for your positive feedback about your experience with Vionic shoes. We're happy to hear that our live chat support, manned by real staff, contributed to a smooth and efficient resolution of your queries. We take pride in providing a point of contact where real people are ready to address your questions promptly. It's fantastic to know that the alternative insole offered has been effective in addressing knee and shin splints, and we hope it continues to offer you comfort, especially on concrete floors. Thank you for choosing Vionic!

Posted 7 months ago

“Loved the shoes comfortable fit”

Helpful Report

Posted 7 months ago

Hi Camille, Thank you so much for your positive feedback! We're happy to hear that you loved the shoes and found them to be a comfortable fit. It's always rewarding to know that our products meet your expectations. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing Vionic!

Posted 7 months ago

“I sometimes find the website a bit difficult to navigate, but once the order has been accepted I have always been very pleasantly surprised by how quickly the shoes arrive, as we live in Western Australia. The vionic shoes I bought are perfect (Lupe wide) and have been my "go to" sandals during our recent hot weather. It would be great if there were more styles in "wide" fitting than currently.”

Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your feedback with us. We're happy to hear that you've been pleasantly surprised by the quick delivery of your orders, especially considering your location in Western Australia. We understand that navigating any online websites may sometimes pose challenges, should you experience any issues please do reach out to our customer service team and they are always more than happy to assist you with this! We're happy that the Vionic Lupe wide shoes have become your "go-to" sandals during the hot weather, and we're glad they meet your expectations. Your suggestion for more wide fitting styles is valuable feedback, and we'll certainly take it into consideration as we continue to expand our product offerings. If there's anything specific you'd like assistance with or if you have further suggestions, please feel free to reach out. Thank you for choosing Vionic, and we look forward to serving you again.

Posted 7 months ago

“I am very happy with my Vionic 'Beach' shoes, they fit beautifully and I love the pale green colour.”

Helpful Report

Posted 7 months ago

Hi Penelope, Thank you so much for taking the time to share your positive feedback! We're glad to hear that you are very happy with your Vionic Beach shoes and that they fit beautifully. It's great to know that you love the pale green colour – we believe that finding stylish and comfortable footwear is essential, and we're happy to have met your expectations. If you have any further comments or suggestions, feel free to reach out. Thank you for choosing Vionic!

Posted 7 months ago

“I LOVE Vionics foorwear as I need orthotics and they are the only shoes I can find - especially summer sandals - that have in built arches and are so comfortable. I now have both my sisters wearing these wonderful shoes!”

Helpful Report

Posted 7 months ago

Hi Linda, thank you for taking the time to provide your feedback! We're happy to hear about your love for Vionic footwear! It's fantastic that our shoes with built-in arch support have made a positive impact on your comfort, especially without the need for your orthotics. Sharing the comfort with your sisters is wonderful news – it's always great when a good experience can be passed on. If you ever have more feedback or need assistance please reach out! Thanks for choosing Vionic!

Posted 7 months ago

“I purchased my third pair of Visonic slides, so you can say I love them... so comfortable.”

Helpful Report

Posted 7 months ago

Thank you so much for your positive feedback! We're happy to hear that you've not only chosen Vionic slides for the third time but that you find them incredibly comfortable. If you ever have any questions or need assistance in the future, feel free to reach out. Thank you for choosing Vionic!

Posted 7 months ago

“Excellent service and delivery. Love Viionic shoes. As soon as I put them on they are so comfortable.”

Helpful Report

Posted 7 months ago

Hi Delyse, Thank you so much for taking the time to share your positive experience! We're happy to hear that you're enjoying your Vionic shoes and that they provide the comfort you were looking for. Our team works hard to ensure excellent service and timely delivery, and it's always rewarding to know when our efforts make a difference for our customers. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support and hope you continue to enjoy your Vionic shoes!

Posted 7 months ago

“I was extremely happy with the quality of the shoes but unfortunately the style of the particular shoes I purchased did not suite my feet and in saying that it was with much regret that I did not purchase the shoes - this will not stop me from perusing their website in the future ... on a personal note I can't thank the team at Vionic shoes for all their assistance with my order - long story short I made a mistake and the team were there to assist me (over the Xmas break when they were closed) in a prompt manner - well done Izzy for your professional assistance ...”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your feedback with us. We're happy to hear that you were pleased with the quality of the shoes you purchased. It's unfortunate that the style didn't suit your feet, but we appreciate your understanding. We're glad to know that our team, especially Izzy, was able to assist you promptly and professionally, even during the holiday season. Providing excellent customer service is a top priority for us, and we're glad to have been of help. We understand that finding the perfect pair can sometimes be a challenge, and we appreciate your willingness to continue exploring our website in the future. We do provide a seamless, straightforward return and exchange policy. should you ever require this :) Should you need any further assistance or have questions about our products, please feel free to reach out. Thank you for choosing Vionic Shoes, and we look forward to serving you again.

Posted 7 months ago

“I wasn’t shopping for shoes, I was waiting for my husband to try shoes on. When I tried these on they were so comfortable I had to buy them. I was so pleased with them. I then purchased the same shoes online for my Mum. Thank you Vionic”

Helpful Report

Posted 7 months ago

Hi Margaret, Thank you for taking the time to share your experience! We're thrilled to hear that you unexpectedly discovered the comfort of our shoes while waiting for your husband. It's wonderful that you were so pleased with your purchase that you decided to get the same shoes for your Mum. We appreciate your trust in Vionic, and we're delighted to have been able to provide you with comfortable and stylish footwear. If you or your Mum have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to provide you both with excellent products and service in the future.

Posted 7 months ago

“Excellent shoes and customer service.”

Helpful Report

Posted 7 months ago

Thank you so much for your positive review! We're happy to hear that you found our shoes to be excellent and that you had a great experience with our customer service. Providing high-quality products and top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We truly value your satisfaction and look forward to serving you again in the future.

Posted 7 months ago

“Excellent service received from online shopping experience the week before Christmas. Placed my order pm on 18/12 and received it am 20/12. Exceeded my expectations of not receiving my order prior to Christmas.”

Helpful Report

Posted 8 months ago

Hi Heather, We're happy to hear that you had an excellent online shopping experience with us, especially during the busy week before Christmas! Delivering your order in such a timely manner, placing it on the 18th and receiving it on the 20th, is fantastic news. We understand the importance of timely deliveries, especially around the holidays, and we're delighted to have exceeded your expectations. If there is anything further we can assist you with, feel free to reach out. Thank you for choosing us, and we hope you continue to enjoy our products and services!

Posted 8 months ago

“Love my new sandals, perfect fit and comfort from day one!”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to share your positive experience with your new sandals! We're happy to hear that they fit perfectly and provided comfort right from the start. Your satisfaction is our priority, and it's great to know that you're enjoying your purchase. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support!

Posted 8 months ago

“Since buying my first pair of Vionic Beach slip ons at a small shoe shop in Yamba, NSW - I have bought three more pairs on line in different colours!! Incredibly cute and so comfortable - ideal for shopping, markets, days out. They go with shorts, skirts and long pants - have had so many friends admire them, try them on and buy the same. Very very happy buyer.”

Helpful Report

Posted 8 months ago

“They are quite slim fitting, but reasonably comfortable. They looked nicer on the picture than they are. They looked quite sparkly on the picture but it was just a few beads in reality.”

Helpful Report

Posted 8 months ago

Thank you for sharing your feedback with us! We appreciate your honesty and are sorry to hear that the slim fit was not quite what you expected. We understand that product appearances can sometimes differ from online images. We'll take note of your comments regarding the level of sparkle and review our images on the website regarding this. We do have a seamless, straightforward return and exchange/refund policy should you wish to arrange a return for this pair we are more than happy to facilitate this with you, simply reach our to our customer service team info@vionicshoes.com.au to receive your prepaid return label. If there's anything else we can do or if you have any further questions or concerns, please don't hesitate to reach out.

Posted 8 months ago

“Great service and quick delivery”

Helpful Report

Posted 8 months ago

Hi Scherie, Thank you so much for taking the time to share your positive feedback! We're happy to hear that you had a great experience with our service and that the delivery met your expectations.

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Vionic Shoes Reviews