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Vionic Shoes Reviews

4.5 Rating 328 Reviews
87 %
of reviewers recommend Vionic Shoes
4.5
Based on 328 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Vionic Shoes Reviews
Anonymous
Anonymous  // 01/01/2019
First time trying these and I'm very impressed.I have foot issues and have found them most helpful.
Helpful Report
Posted 7 months ago
Hi Valma, Thank you so much for your feedback! We're happy to hear that our product has made a positive difference for you! Your satisfaction is our top priority, and it's wonderful to know that our efforts are paying off. If you have any further comments or need any assistance, please don't hesitate to reach out. Enjoy the comfort and support, thank you for choosing Vionic!
Posted 7 months ago
It’s a good stuff and maybe just need a good customer service to reply instantly for any questions especially for someone new of your product. Thank you
Helpful Report
Posted 7 months ago
Hi Jason, Thank you for your feedback! We're glad to hear you enjoyed our product. We understand how important it is to have prompt customer service, especially for new users. To address this, we offer a live chat feature on our website where our support team is available to assist you instantly with any questions or concerns you may have between our business hours 9am-4pm QLD time. Thank you again for your valuable suggestion and for choosing Vionic!
Posted 7 months ago
Shoes were not comfortable caused blisters on my heals. Seemed to be Very narrow in width. I would have returned them but it was just too much mucking around to do so. So I don’t think I would try to buy shoes from your company in the future. Thank you.
Helpful Report
Posted 8 months ago
Hi Robyn, Thank you for taking the time to share your feedback. We are truly sorry to hear that the shoes you purchased did not meet your expectations and caused discomfort. We understand how frustrating it can be to deal with blisters and narrow widths. While we strive to provide high-quality products, we acknowledge that our footwear may not suit every individual's needs. Your feedback is invaluable, and we will use it to improve our products and services. We do offer a 30-day comfort guarantee with a hassle-free free returns policy. Our customer service team has sent you our quick and easy return instructions should you wish to take advantage of this. Additionally, we have included some options in a wider fitting, should you wish to give us another try. Please do not hesitate to reach out if you have further feedback or if there is anything else we can assist you with.
Posted 7 months ago
Comfortable. Good support. The sole looks non slip which is extremely important.
Helpful Report
Posted 8 months ago
Hi Karen, Thank you for your review! We're glad to hear that you find our shoes comfortable and supportive. It's great to know that they are meeting your needs. Please don't hesitate to reach out if there is anything further we can assist you with! Thank you for choosing Vionic!
Posted 8 months ago
Great shoes. Fabulous customer service when I needed to do an exchange for larger size .
Helpful Report
Posted 8 months ago
Thank you so much for your kind words! We're happy to hear that you love your new shoes and that our customer service team was able to assist you with the exchange. Your satisfaction is our top priority, and we're always here to help. Enjoy your fabulous shoes! Thank you for choosing Vionic!
Posted 8 months ago
am so in love with my Vionics. And i had them in 2 days.
Helpful Report
Posted 8 months ago
Hi Cynthia, thank you for taking the time to leave us your review! That's fantastic to hear! We're happy that you're loving your Vionics and that they arrived so quickly. If you ever need anything else, feel free to reach out. Thank you for choosing Vionic!
Posted 8 months ago
Most comfortable slippers I’ve ever had. I need support as well as softness and these slippers meet my need perfectly
Helpful Report
Posted 8 months ago
Hi Maralyn, Thank you for taking the time to leave us a review! We're happy to hear that our slippers are providing you with the comfort and support you need. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Vionic!
Posted 8 months ago
The shoes are nice but sadly you don’t do half sizes so nothing fits for me personally
Helpful Report
Posted 8 months ago
Hi thank you for taking the time to leave us your review! I'm sorry to hear that the sizing didn't work out for you! Your feedback is valuable, and we'll certainly take it into consideration as we continue to improve our product offerings. If you have any further questions or concerns, feel free to reach out to our customer service team. We're here to help!
Posted 8 months ago
I bought my first pair on holiday in WA and I love them so much I have bought two more pairs. A friend and my Sister have also purchased them as they loved the look of them on me.
Helpful Report
Posted 8 months ago
Hi Gail, Thank you so much for taking the time to share your experience with us! We're happy to hear that you not only love your first pair but went on to purchase two more. It's incredibly rewarding to know that our pairs have been great for you! It's always a delight when our products inspire others, as you mentioned with your friend and sister purchasing them too. Your support means the world to us, and we're grateful to have you as part of the Vionic family. Thank you once again for choosing Vionic.
Posted 8 months ago
True to size. They are a slender fit but I havr a slender foot so they are fine for me. Wore them recently for a lengthy period time and found tnem very comfy.
Helpful Report
Posted 8 months ago
Hi Glenda, Thanks for sharing your experience! It's great to hear that the shoes were true to size and comfortable for you, especially during a lengthy wear. Sounds like they're a perfect match for your slender feet. Happy to hear you're satisfied with your purchase! Thank you for choosing Vionic :)
Posted 8 months ago
Looks good, light weight not bulky for female AUS size 10. Good quality. Followed size guide just to be extra safe and got a size 10 but shoes extremely tight as it is. Can’t be worn with socks. Maybe with thin stockings but even that might be tight. Dissapointed. I heard they have a free returning system and can be exchanged but i don’t want the hassel and also i have never worn the next size up and dont want to get a size 11 as i don’t want huge bulky shoes and to be disappointed twice.
Helpful Report
Posted 9 months ago
Hi, Thank you for your feedback, and we're glad to hear that you found our shoes to be lightweight, good quality, and stylish. We apologise for any inconvenience caused by the tight fit of the shoes despite following our size guide. We understand your concerns about exchanging the shoes for a larger size and the potential hassle involved. However, we want to assure you that our returns process is hassle-free, and we offer free returns and exchanges within 30days. If you decide to explore this option for exchange or a refund, our customer service team is here to assist you every step of the way, ensuring a smooth and easy process. We value your satisfaction and want to ensure that you're completely happy with your purchase. Thank you for choosing our brand, and we appreciate your understanding.
Posted 9 months ago
Love my shoes very comfortable and fitted perfectly
Helpful Report
Posted 9 months ago
Hi Sherrill, Thank you for your review! We're happy to hear that you love your shoes! Comfort and the perfect fit are top priorities for us, and we're glad that our shoes have met your expectations. Your satisfaction is our ultimate goal, and we appreciate your feedback. Thank you for choosing Vionic!
Posted 9 months ago
I find it hard to find wide fit shoes. These Bella Toe Post Sandals are great for warmer weather and are pretty too.
Helpful Report
Posted 9 months ago
Hi Lynne, Thank you for your feedback! We're happy to hear that you've found our Bella Toe Post Sandals to be a great fit for your wide feet. We understand the importance of both comfort and style, and we're glad that our sandals meet your needs on both fronts. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing Vionic!
Posted 9 months ago
The arch support is ideal. The thongs are pretty with great colours and designs.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to leave us a review. We're happy to hear that you're loving the arch support in our thongs! It's great to know that you find them ideal for your needs. We take pride in offering not only great support but also stylish designs with a variety of colours to choose from. Thank you for choosing Vionic!
Posted 9 months ago
Comfortable & supportive
Helpful Report
Posted 9 months ago
Hi Evelyn, Thank you for sharing your feedback! We're happy to hear that you found our shoes to be both comfortable and supportive. Providing comfort and support is at the heart of what we do, and we're delighted that our products have met your expectations. If you have any further questions or feedback, please don't hesitate to reach out. Thank you for choosing Vionic!
Posted 9 months ago
The high arch support and platform soles of many of the shoes that vionic shoes produce are the most comfortable I've found especially when one has recurring plantar fasciitis. My only critique is that when you've found a pair that are exceptionally good you rarely have the opportunity of buying a second pair because they do not restock.
Helpful Report
Posted 9 months ago
Hi Lolita, Thank you for your review! We're happy to hear that our Vionic shoes with high arch support and platform soles have provided you with the comfort you need, particularly for managing recurring plantar fasciitis. Your feedback about the restocking issue is duly noted, and we apologise for any inconvenience this may have caused. Please feel free to reach out to our customer service team to check for any restocking dates or alternative styles info@vionicshoes.com.au and our team will be more than happy to assist you! Thank you for choosing Vionic!
Posted 9 months ago
The shoes look like normal everyday shoes but withe extra arch support so that I don’t need to wear orthotics my only issue is that I need dress shoes for work and they don’t seem to be getting any new supply of dress shoes so choice is very limited in men’s shoes
Helpful Report
Posted 9 months ago
Hi Shaun, Thank you for your valuable feedback! We're glad to hear that you appreciate the arch support in our shoes, allowing you to forgo orthotics for your everyday wear. We understand your concern regarding the limited selection of dress shoes for men, and we sincerely apologise for any inconvenience this may have caused. Your feedback is crucial to us, Rest assured, we will pass your feedback onto our team. Once again, thank you for your feedback, and thank you for choosing Vionic!
Posted 9 months ago
The shoes really suit my feet and both pairs I got are very cute, even the black sneakers because they came with pink leopard print shoelaces. Once worn in I think they'll be good for all day walking.
Helpful Report
Posted 9 months ago
Hi Eve, Thank you so much for your positive feedback! We're happy to hear that our shoes are not only comfortable but also stylish enough to suit your taste. The pink leopard print shoelaces are definitely a fun touch, and we're glad you appreciate the little details. Enjoy your new pairs, and thank you for choosing Vionic!
Posted 9 months ago
Very happy with my slides. Very comfortable with just the right amount of shock absorption! I was quite surprised at how quick they arrived.
Helpful Report
Posted 10 months ago
Hi Karen, Thank you for taking the time to leave us your feedback! We're happy to hear that you're satisfied with your slides! Providing both comfort and support is always our top priority, and we're glad to know that you found them just right. Our team works hard to ensure speedy delivery, so it's fantastic to hear that you received them promptly. Thank you for choosing Vionic!
Posted 9 months ago
taking a little while to break these in but otherwise good fit and comfy
Helpful Report
Posted 10 months ago
Hi Kristina, Thank you for taking the time to leave us a review. We're glad to hear that you're finding the fit comfortable, even though it's taking a bit of time to break them in. We appreciate your patience and hope that as you continue to wear them, they'll become even more comfortable for you. I'd also like to assure you that your comfort is our top priority. In fact, if you find that the shoes aren't suitable for you, we offer a 30-day comfort guarantee with hassle-free returns. Simply reach out to our dedicated customer service team at info@vionicshoes.com.au within this timeframe, and we'll be more than happy to assist you with a return. Thank you for choosing Vionic!
Posted 10 months ago
Vionic Shoes is rated 4.5 based on 328 reviews