Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.56

“Finally I found sandal with wide fit and have an arch. Very comfortable sandal. Will recommended people with flat and wide feet to get this pair.”

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Posted 8 months ago

Hi Pauline, Thank you so much for taking the time to share your positive experience with our sandals! We're happy to hear that you found a comfortable pair with a wide fit and arch support. It's fantastic to know that our product has met your expectations, especially considering your specific needs for flat and wide feet. We appreciate your recommendation and are thrilled to be able to provide a comfortable solution for individuals with similar foot conditions. Thank you again for choosing our sandals, and we hope they continue to bring you the comfort and support you deserve. If you have any questions or need assistance in the future, please don't hesitate to reach out.

Posted 8 months ago

“I have recently bought my 4th pair of vionic pismo beach style shoes...love them! These shoes are super comfy as soon as they are put on. They are soft and no socks needed. They look good for all day casual wear!”

Helpful Report

Posted 8 months ago

Hi Joanne, Thank you so much for taking the time to share your experience with Vionic Pismo Beach style shoes! We're happy to hear that you're a repeat customer and that these shoes have become a staple in your wardrobe. Comfort is a top priority for us, and it's fantastic to know that you find them super comfy from the moment you put them on. The fact that they don't require socks adds an extra layer of convenience, making them perfect for all-day casual wear. We appreciate your loyalty and hope to continue bringing you comfort and style. If you ever have any questions or feedback, feel free to reach out. Happy walking!

Posted 8 months ago

“Upon my arrival at my recent Podiatrist appointment, I was greeted by the team with "Where did you get those lovely shoes from?" Of course, these were from Vionic. My Podiatrist spent five minutes on the computer finding the same shoe. She placed an order for herself after she initially recommended your brand via a catalogue to me. Quite the accolade I thought. I will be returning for further winter purchases as style is not limited by comfort.”

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Posted 8 months ago

Hi Susan, Thank you so much for taking the time to share your positive experience with us! It's especially heartening to learn that your podiatrist, after admiring your footwear, not only recommended our brand but also decided to place an order for herself. We look forward to welcoming you back for your winter purchases, and we hope to continue exceeding your expectations. If you ever have any questions or further feedback, please don't hesitate to reach out. Thank you again for choosing Vionic!

Posted 8 months ago

“The wrong colour shoes were sent to me”

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Posted 8 months ago

Hi Lynette, Thanks for taking the time to leave us your review. We are sorry that this happened to you. The good news is we have a seamless, straightforward return and exchange policy so we'll be able to sort this out no problem. I have gone ahead and sent you an email, hope to talk soon!

Posted 8 months ago

“Very quick delivery. Great shoes.”

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Posted 8 months ago

Hi Coraline, Thank you for your fantastic review! We're happy to hear that our speedy delivery met your expectations and that you're pleased with the shoes you received. Providing great products and efficient service is our top priority, and it's wonderful to know that we've succeeded in meeting your needs. If you ever have any questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and hope you continue to enjoy your new shoes!

Posted 8 months ago

“I am happy enough with the shoes I just wish you could make more slip ons without the thong slot as I can't wear thongs and I know there are a lot of people who don't like to wear thongs. your thong style are lovely shame you can't make them with the thong bit”

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Posted 8 months ago

Hi Suzanne, Thank you for taking the time to provide your feedback, and we appreciate your kind words about our thong style shoes. We're always looking to enhance our product offerings to cater to a diverse range of preferences. Your suggestion for more slip-ons with the thong slot is valuable, and we'll certainly consider this as we plan future designs. We want to ensure that our customers have options that align with their comfort and style preferences. Thank you for choosing our shoes, and we hope to have the opportunity to offer even more styles that suit your preferences in the future.

Posted 8 months ago

“I wear them around the house ,very good support.”

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Posted 9 months ago

Hi Tiat, Thank you so much for your review! We're happy to hear that our product is providing you with excellent support, even when you're just wearing them around the house.

Posted 8 months ago

“Great shoes and super fast delivery!”

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Posted 9 months ago

Hi Leanne, Thank you for your feedback! We are so happy to hear it.

Posted 8 months ago

“I was not happy with the colour grey of my sandals.”

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Posted 9 months ago

Hi Sandhya, Thank you for taking the time to share your feedback regarding the colour of your sandals. We are sorry to hear that the shade of grey did not meet your expectations, and we understand the importance of finding the perfect colour for your footwear. Your order is still within our 30days Policy for returns should you wish to take advantage of this Please reach out to our customer service team info@vionicshoes.com.au and we will do our best to find a solution that meets your needs, whether it's an exchange for a different colour or a refund.

Posted 9 months ago

“Love the shoes! Very comfortable. But was given different laces to my online purchase.”

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Posted 9 months ago

Hi Donna, Thanks for getting in touch and providing us with some great feedback! Regarding the incorrect laces, we would love to look further into this with you. I have gone ahead and reached out to you via email. Hope to hear back soon!

Posted 9 months ago

“Absolutely love these shoes the viola colour I'd gorgeous and sneaker very comphy”

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Posted 9 months ago

Hi Pam, thank you for taking the time to leave us a review, we are so happy to hear that these have provided you with comfort as well as style!

Posted 9 months ago

“Great product for my very sore feet. Amazingly comfortable, this is my 2nd pair in last 2 years.”

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Posted 9 months ago

Hi Marisa, Thank you so much for taking the time to share your positive experience with our product! We're happy to hear that our footwear has provided you with much-needed comfort!

Posted 9 months ago

“Love the shoes however one has come apart at the seam after a couple of weeks. I have emailed asking for a refund. No response. Tried calling several times and no one picks up the phone. I expect more from a company that pride themselves on quality.”

Helpful Report

Posted 9 months ago

Thank you for bringing this matter to our attention, and we sincerely apologise for any inconvenience you've experienced. We truly appreciate your feedback, and we're sorry to hear about the issue you've encountered with one of our shoes. We want to assure you that we take the quality of our products seriously, and we are committed to addressing and resolving this matter promptly. We understand your frustration with the lack of response to your email and the difficulty reaching us by phone. Please accept our apologies for any delays you've experienced. We are currently experiencing a high volume of orders and emails during our peak period which has impacted our response time. Rest assured, we are actively working to address this issue, We have located your email and will ensure you receive a response today.

Posted 9 months ago

“Excellent service. Very quick arrival of the very comfortable shoes.”

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Posted 9 months ago

Hi , Thank you for taking the time to provide us with some feedback! We're happy to hear that you had an excellent experience with our service, and we're especially glad that your comfortable shoes arrived promptly.

Posted 9 months ago

“Good support soles”

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Posted 9 months ago

Hi Jenny, Thank you for sharing your feedback! We're pleased to hear that you found our shoes to have good support soles. Providing comfort and support is a priority for us, and we're glad to know that our product met your expectations.

Posted 9 months ago

“Excellent company, fast delivery. Shoes were a perfect fit, love them!”

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Posted 9 months ago

Hi Tracey Thank you for taking the time to leave us some great feedback! We're happy to hear that you had a positive experience with our company and that the delivery was prompt. It's great to know that the shoes you ordered were a perfect fit and that you love them.

Posted 9 months ago

“I have purchased the exact same shoes in the past, the arches are the right height for me and the shoes are comfortable.”

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Posted 9 months ago

Thank you for taking the time to share your positive experience with our shoes! We're happy to hear that you found the arches to be the right height for you, and that the comfort of the shoes meets your expectations.

Posted 9 months ago

“Unfortunately they had to be returned. Disappointed I am still waiting for refund.”

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Posted 9 months ago

Hi Monica, Unfortunately there are delays in processing returns due to staffing shortages. This has impacted our ability to process returns within our usual timeframe. We are actively working to address this issue and bring our operations back to full capacity as soon as possible. We understand the importance of providing you with a timely and efficient service, and we apologise for any inconvenience this delay may cause. Please be assured that we are committed to resolving this situation promptly and ensuring that your return is processed as soon as possible.

Posted 9 months ago

“Pretty coloured scholls that are very comfortable and well made.”

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Posted 9 months ago

Hi Janet, Thank you so much for your positive feedback! We're happy to hear that you find our coloured shoes not only pretty but also comfortable and well-made.

Posted 9 months ago

“I LOVE VIONIC SHOES 👞 💖💖💖 2 years ago I broke my foot, and was told from then on I'd need orthopaedic type shoes 😬 I thought yuk, that's me done then, At only 58 I was thinking that I was going to have to wear " old lady shoes " I got on google to look for said old lady shoes with built in arches, and saw Vionic 🙏🙏🙏 Thank god!!! Such gorgeous, modern trendy shoes, even heels 🤩 . I'm hooked!!! True to size, fantastic long- wearing quality, super prompt delivery, and awesome professional service!! I certainly HIGHLY RECOMMEND 💕💕💕 Pictured below wearing my Vionic heel slides, don't you just love the colour,.Super comfy all day 🧡”

Helpful Report

Posted 10 months ago

Hi Lynne, Thank you so much for sharing your wonderful experience with Vionic shoes! We're happy to hear that you love our shoes and that they've made a positive impact on your life. It's truly heartwarming to know that you found an appealing and stylish solution to your orthopedic shoe needs with Vionic. We take pride in offering both comfort and fashion in our footwear, and your feedback reaffirms our commitment to providing modern and trendy options for all ages. We appreciate your kind words about our true-to-size fit, long-wearing quality, prompt delivery, and the exceptional service you received. Your satisfaction is our top priority, and we're so glad to have earned your recommendation. The photo of you in your Vionic heels looks fantastic, and we're pleased to hear that they're super comfy for you all day. Your support and enthusiasm mean a lot to us. If you ever have any more feedback or questions, please don't hesitate to reach out. Enjoy your stylish and comfortable Vionic shoes, and thank you for being part of our Vionic community! 💖👞🤩🧡🙏

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Vionic Shoes Reviews