Vionic Shoes Reviews

Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.53

4.5 Rating 328 Reviews

87 %

of reviewers recommend Vionic Shoes

Company Reviews

Product Reviews

Metrics

4.5

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the shoes! Very comfortable. But was given different laces to my online purchase.”

Helpful Report

Posted 1 year ago

Hi Donna, Thanks for getting in touch and providing us with some great feedback! Regarding the incorrect laces, we would love to look further into this with you. I have gone ahead and reached out to you via email. Hope to hear back soon!

Posted 1 year ago

“Absolutely love these shoes the viola colour I'd gorgeous and sneaker very comphy”

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Posted 1 year ago

Hi Pam, thank you for taking the time to leave us a review, we are so happy to hear that these have provided you with comfort as well as style!

Posted 1 year ago

“Great product for my very sore feet. Amazingly comfortable, this is my 2nd pair in last 2 years.”

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Posted 1 year ago

Hi Marisa, Thank you so much for taking the time to share your positive experience with our product! We're happy to hear that our footwear has provided you with much-needed comfort!

Posted 1 year ago

“Love the shoes however one has come apart at the seam after a couple of weeks. I have emailed asking for a refund. No response. Tried calling several times and no one picks up the phone. I expect more from a company that pride themselves on quality.”

Helpful Report

Posted 1 year ago

Thank you for bringing this matter to our attention, and we sincerely apologise for any inconvenience you've experienced. We truly appreciate your feedback, and we're sorry to hear about the issue you've encountered with one of our shoes. We want to assure you that we take the quality of our products seriously, and we are committed to addressing and resolving this matter promptly. We understand your frustration with the lack of response to your email and the difficulty reaching us by phone. Please accept our apologies for any delays you've experienced. We are currently experiencing a high volume of orders and emails during our peak period which has impacted our response time. Rest assured, we are actively working to address this issue, We have located your email and will ensure you receive a response today.

Posted 1 year ago

“Excellent service. Very quick arrival of the very comfortable shoes.”

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Posted 1 year ago

Hi , Thank you for taking the time to provide us with some feedback! We're happy to hear that you had an excellent experience with our service, and we're especially glad that your comfortable shoes arrived promptly.

Posted 1 year ago

“Good support soles”

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Posted 1 year ago

Hi Jenny, Thank you for sharing your feedback! We're pleased to hear that you found our shoes to have good support soles. Providing comfort and support is a priority for us, and we're glad to know that our product met your expectations.

Posted 1 year ago

“Excellent company, fast delivery. Shoes were a perfect fit, love them!”

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Posted 1 year ago

Hi Tracey Thank you for taking the time to leave us some great feedback! We're happy to hear that you had a positive experience with our company and that the delivery was prompt. It's great to know that the shoes you ordered were a perfect fit and that you love them.

Posted 1 year ago

“I have purchased the exact same shoes in the past, the arches are the right height for me and the shoes are comfortable.”

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Posted 1 year ago

Thank you for taking the time to share your positive experience with our shoes! We're happy to hear that you found the arches to be the right height for you, and that the comfort of the shoes meets your expectations.

Posted 1 year ago

“Unfortunately they had to be returned. Disappointed I am still waiting for refund.”

Helpful Report

Posted 1 year ago

Hi Monica, Unfortunately there are delays in processing returns due to staffing shortages. This has impacted our ability to process returns within our usual timeframe. We are actively working to address this issue and bring our operations back to full capacity as soon as possible. We understand the importance of providing you with a timely and efficient service, and we apologise for any inconvenience this delay may cause. Please be assured that we are committed to resolving this situation promptly and ensuring that your return is processed as soon as possible.

Posted 1 year ago

“Pretty coloured scholls that are very comfortable and well made.”

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Posted 1 year ago

Hi Janet, Thank you so much for your positive feedback! We're happy to hear that you find our coloured shoes not only pretty but also comfortable and well-made.

Posted 1 year ago

“vionic shoes are the most comfortable and best shoes i have ever worn. i only wear vionics.”

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Posted 1 year ago

Thank you for taking the time to share your feedback on our Vionic shoes! We're happy to hear that you find them to be the most comfortable and best shoes you've ever worn. It's always great to know that our products are making a positive difference in people's lives.

Posted 1 year ago

“I bought house slippers from Vionic. OMG. I have never owned such comfortable footwear in all my life! Despite being a slip-on design, the moulded sole means they stay perfectly in place. I'm now considering sneakers for my daily dog walks. Brilliant!”

Helpful Report

Posted 1 year ago

Hi Lindsay Thank you so much for your fantastic review of our Vionic slippers! We're happy to hear that you've found them to be incredibly comfortable and that the molded sole keeps them securely in place. It's always a great feeling when you discover a product that exceeds your expectations. If you decide to try Vionic sneakers for your daily dog walks, we hope you'll find them to be just as great. Happy walking, and thank you for choosing Vionic!

Posted 1 year ago

“Very happy with my purchase and pleased with the quality the sneakers were a perfect fit but found the shoe which was same size slightly larger.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback, and we're glad to hear that you're happy with your purchase and the quality of the sneakers. However, we apologise for any inconsistency you experienced with the sizing. Our team is continuously working to maintain a consistent sizing standard, and we appreciate your input and I will pass this on to our team.

Posted 1 year ago

“I have been purchasing Vionic shoes for 10 years now both online and in retailers. they are the most comfortable shoes I have and my orthopedic surgeon and GP also said they are the shoes that I should continue to wear. There is also a great range to choose from, from boots, sandals, flats, and slippers must visit web site to see range.”

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Posted 1 year ago

Hey Heather, Thank you for sharing your positive experience with us! It's great to hear that you've been a loyal customer for a decade and have found them to be the most comfortable option for your needs.

Posted 1 year ago

“We love our Vionic’s 😊👍”

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Posted 1 year ago

We're thrilled to hear that you love your Vionic's! Your feedback is greatly appreciated!

Posted 1 year ago

“I tried on my son in laws thongs & was so impressed that I now have 3 pairs. All different but soooo comfortable”

Helpful Report

Posted 1 year ago

Thank you for your review! We're happy to hear that you found our pairs so comfortable that you ended up with three pairs! It's always great to know that our products have met your expectations. If you have any more feedback or need assistance with anything else, please don't hesitate to reach out.

Posted 1 year ago

“I have purchased many shoes from this company. They are so perfect for my feet, the workmanship is first class and the variety for an orthotic type shoe is great. Delivery is always quick.”

Helpful Report

Posted 1 year ago

Hi Shirley, Thank you so much for your feedback! We're happy to hear that you've been a satisfied customer and that our shoes have been perfect for your feet. We take great pride in the quality and workmanship of our products, especially for orthotic needs, and it's great to know that they've met your expectations.

Posted 1 year ago

“Exactly what I was after and soooo comfortable.”

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Posted 1 year ago

Thank you so much for taking the time to provide us with your feedback :)

Posted 1 year ago

“Love the shoes and I've bought a few from you, especially over the last couple of years. I am reminded regularly about joining a rewards system and have attempted to do so on a few occasions but it hasn't yet happened. Would you mind having a look at it for me.”

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Posted 1 year ago

Hi Faye, Thank you for your feedback! I have gone ahead and sent you an email with the information how to start earning rewards points with us :)

Posted 1 year ago

Vionic Shoes is rated 4.5 based on 328 reviews