Vionic Shoes Reviews

Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.55

4.6 Rating 346 Reviews

87 %

of reviewers recommend Vionic Shoes

Company Reviews

Product Reviews

Metrics

4.6

Based on 346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I previously had the 'Gracie toe post indulge' and it's taking me awhile to get used to the 'relax slipper'. They are comfortable but I find that I miss the support across the top of my foot, closer to my toes.”

Helpful Report

Posted 2 months ago

Hi Deb, Thank you for sharing your thoughts on the 'Relax' slipper! We appreciate your feedback and understand the adjustment when transitioning from the 'Gracie toe post indulge.' While it’s great to hear that you find them comfortable, we always strive to provide the best support possible. Your thoughts are valuable to us, and we hope you continue to find the right fit for your needs. Best, The Vionic Team

Posted 1 month ago

“Very comfortable”

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Posted 3 months ago

Hey Gail, We're so happy you find your new Vionic's comfortable and are happy with your purchase. If there's anything we can do to make this a 5-star experience for you please don't hesitate to let us know.

Posted 3 months ago

“This is the second pair of each colour of the same shoe style of which I love . Very comfortable and good arch support which is what I need”

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Posted 4 months ago

“All good with my order”

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Posted 4 months ago

“Very stylish! Took a bit to get used to wearing them.”

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Posted 5 months ago

Hi Lesley, Thank you for your feedback! We're so glad you find them stylish! It’s normal for something new to take a little adjustment, and we’re happy you gave them a try. We hope they’ve become a favourite for you! Thanks for choosing Vionic!

Posted 5 months ago

“Very happy with the shoes. Well made, good colour. Good service”

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Posted 7 months ago

Hi Jackie, Thank you so much for your kind words! We're thrilled to hear that you're happy with the shoes and the service. We hope they bring you both style and comfort. Looking forward to serving you again, thank you for choosing Vionic!

Posted 7 months ago

“very very comfortable to wear for problem feet”

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Posted 10 months ago

Hi Amanda, Thank you so much for your review! We're happy to hear that you find our product very comfortable, especially for problem feet. Your feedback is greatly appreciated, and we're glad to know our efforts to provide comfort are making a difference. Thank you for choosing Vionic!

Posted 9 months ago

“The service I received from Vionic Shoes was second to none. The only reason it didn't get five stars were that the sandals I bought has a toe post that was far too long. COnsequently they flopped around on my foot. I returned them and the whole process was easy.”

Helpful Report

Posted 10 months ago

Hi John, Thank you for taking the time to share your feedback. We're happy to hear that you found our service exceptional and that the return process was smooth and hassle-free. We're sorry to hear that the toe post sandals didn't meet your expectations. Your feedback is invaluable, and we'll certainly take it into account for future product improvements. We hope to have the opportunity to serve you again and provide a five-star experience next time.

Posted 10 months ago

“Comfortable and supportive, great shoes for daily wear. Wish Australia would stock the half sizes, mostly order from USA because of this.”

Helpful Report

Posted 10 months ago

Hi Carolyn, Thank you for your feedback! We're happy to hear that you find our shoes comfortable and supportive for daily wear. We understand the importance of having the perfect fit, and we're actively working on expanding our size range in Australia, including half sizes. In the meantime, we're glad you can find what you need through our USA store. Your input is invaluable to us, and we appreciate your support! Thank you for choosing Vionic!

Posted 10 months ago

“Shoes are excellent & recommend them to everyone. 2 issues, not a great selection of hiking/treking boots and web site notthe easiest to work around to select by size.”

Helpful Report

Posted 10 months ago

Hi, Thank you for your feedback and recommendation! We're glad to hear that you find our shoes excellent. We appreciate your input on our selection of hiking and trekking boots and will certainly take it into consideration for future improvements. We're also sorry to hear about your experience with our website, we are currently going through improvements and updates, making it more user-friendly for size selection. Your insights are invaluable in helping us enhance our products and services. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thank you for choosing Vionic!

Posted 10 months ago

“Too bulky”

Helpful Report

Posted 10 months ago

Hi Mila, thank you for taking the time to leave us your feedback! We're sorry to hear that you found the product too bulky. We appreciate your input and will take it into consideration as we strive to improve. We do offer a great hassle-free 30day Free returns policy, if you are interested in taking advantage of this, please reach out to us by responding to your order confirmation or emailing us at info@vionicshoes.com.au Thank you again for taking the time to share your feedback!

Posted 10 months ago

“taking a little while to break these in but otherwise good fit and comfy”

Helpful Report

Posted 1 year ago

Hi Kristina, Thank you for taking the time to leave us a review. We're glad to hear that you're finding the fit comfortable, even though it's taking a bit of time to break them in. We appreciate your patience and hope that as you continue to wear them, they'll become even more comfortable for you. I'd also like to assure you that your comfort is our top priority. In fact, if you find that the shoes aren't suitable for you, we offer a 30-day comfort guarantee with hassle-free returns. Simply reach out to our dedicated customer service team at info@vionicshoes.com.au within this timeframe, and we'll be more than happy to assist you with a return. Thank you for choosing Vionic!

Posted 1 year ago

“THEY ARE SO NICE”

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Posted 1 year ago

Hi Jason, Thank you so much for taking the time to leave us a review. We are happy to hear that you find your new shoes so nice! Please don't hesitate to reach out if there is anything further we can assist you with. Thank you for choosing Vionic!

Posted 1 year ago

“The order came very quickly. I couldn’t wait to start wearing them as they are so comfortable and they can suit any outfit. Look forward to my next order.”

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Posted 1 year ago

Hi Priscilla, Thank you so much for your review! We're happy to hear that you received your order promptly and that you're enjoying the comfort and versatility of our products. Your satisfaction is our top priority, and we can't wait to serve you again for your next order. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. Thank you for choosing Vionic!

Posted 1 year ago

“I am happy enough with the shoes I just wish you could make more slip ons without the thong slot as I can't wear thongs and I know there are a lot of people who don't like to wear thongs. your thong style are lovely shame you can't make them with the thong bit”

Helpful Report

Posted 1 year ago

Hi Suzanne, Thank you for taking the time to provide your feedback, and we appreciate your kind words about our thong style shoes. We're always looking to enhance our product offerings to cater to a diverse range of preferences. Your suggestion for more slip-ons with the thong slot is valuable, and we'll certainly consider this as we plan future designs. We want to ensure that our customers have options that align with their comfort and style preferences. Thank you for choosing our shoes, and we hope to have the opportunity to offer even more styles that suit your preferences in the future.

Posted 1 year ago

“Love the shoes! Very comfortable. But was given different laces to my online purchase.”

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Posted 1 year ago

Hi Donna, Thanks for getting in touch and providing us with some great feedback! Regarding the incorrect laces, we would love to look further into this with you. I have gone ahead and reached out to you via email. Hope to hear back soon!

Posted 1 year ago

“Great orthotic comfort in the thongs I bought.”

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Posted 1 year ago

Hi Amy thank you for your feedback, Providing comfortable and supportive footwear is at the core of what we do, and we're delighted that our thongs have met your expectations.

Posted 1 year ago

“I love the design of these shoes and the arch support. I have purchased many Vionic shoes in the past.”

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Posted 1 year ago

Hi Anne, Thank you for taking the time to place your feedback, we love to hear it!

Posted 1 year ago

“These are the inly shoes with the arch support where my feet need them”

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Posted 1 year ago

“Little tight with insoles otherwise very good shoes”

Helpful Report

Posted 1 year ago

Hi Blazenka, Thank you for taking the time to share your feedback on the quality of our shoes.

Posted 1 year ago

Vionic Shoes is rated 4.6 based on 346 reviews