Login
Start Free Trial Are you a business? Click Here

VIPCars.com Reviews

4.9 Rating 4,391 Reviews
98 %
of reviewers recommend VIPCars.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was worried about contacting customer support because I’m not confident in English, but the built-in translation feature made everything very convenient. They handled my request quickly and efficiently, and I’m extremely satisfied with the service.
Helpful Report
Posted 2 days ago
The live chat put me efficiently through to Christina, a super helpful human who supported me throughout our interaction with kindness and professionalism.
Helpful Report
Posted 2 days ago
Through the what’s app chat I got a live person instead of a bot so the person was able to assist me quickly and resolve my issue very well.
Helpful Report
Posted 2 days ago
Great, speedy service. Customer service was quick and went above and beyond to answer any queries I had.
Helpful Report
Posted 2 days ago
Customer service chat was good and resolved my issue. However not happy that I had a typo in my email address and changing it to make sure I could access my rental booking cost me money. There should be a "type in email address twice" failsafe. Or verify the address first. Anyways, it was resolved promptly.
Helpful Report
Posted 2 days ago
Thank you for your kind reply
Helpful Report
Posted 2 days ago
Great conversation and assistance from Customer support assistant/staff today.
Helpful Report
Posted 2 days ago
Although I wanted a bigger car, they were helpful and swift in actioning my changes that I wanted. Would recommend if you want something reasonable.
Helpful Report
Posted 2 days ago
Excellent support after the booking has been made. Not always the case with online suppliers.
Helpful Report
Posted 2 days ago
optimal service
Helpful Report
Posted 2 days ago
Resrvation No: G32480598 I am still pre-rental and am already impressed with VIPCars service. I used the chat assistant on the website and received an immediate and efficient response which resolved a small issue. No long wait, no hassle at all ! Special shoutout to Eddy Delluci, the agent that helped me.
Helpful Report
Posted 2 days ago
If you’ve ever struggled with tax matters or platform compliance, look no further than URF! Led by UNIQUE, this team delivers unmatched professionalism and real results. They make complex financial processes easy to understand and even easier to manage. Whether it’s resolving withdrawal issues or optimizing your strategy, URF gets it done efficiently and with care. 👏 Kudos to UNIQUE and the team for setting a new standard in reliability and transparency. Verified by Review.io.
VIPCars.com 1 star review on 15th December 2025
Helpful Report
Posted 3 days ago
Fabulous experience! I'll be back!
Helpful Report
Posted 3 days ago
Excellent service Acceuil et professionnalisme. Voiture dans un état irréprochable. Explications et tour la voiture avant la prise en main. Pas de mauvaise surprise. Voiture telle que décrite. Excellent rapport qualité prix. Je recommande vivement
Helpful Report
Posted 3 days ago
Viggo Diaz was very helpful in helping me find a copy of my receipt.
Helpful Report
Posted 3 days ago
Reibungslose Abwicklung, schnelle Fahrzeugübergabe am 04.12.2025 und klare Informationen zur Abholung. Auch der zweite Fahrer konnte unkompliziert eingetragen werden. Preislich sehr attraktiv. Die Rückgabe am 10.12.2025 verlief problemlos, mit Flughafentransfer. Ich würde jederzeit wieder über VIP Cars mieten.
Helpful Report
Posted 3 days ago
Good service vis WhatsApp
Helpful Report
Posted 3 days ago
Gentilissimi, velocissimi nelle risposte e attenti alle proprie necessità. Grazie.
Helpful Report
Posted 3 days ago
Gentilissimi, velocissimi nelle risposte e attenti alle proprie necessità. Grazie.
Helpful Report
Posted 3 days ago
I required on old booking voucher for insurance purposes. Supported by Christina on the chat line, this was resolved quickly and efficiently. excellent!
Helpful Report
Posted 3 days ago
VIPCars.com is rated 4.9 based on 4,391 reviews