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VIPCars.com Reviews

4.9 Rating 4,904 Reviews
98 %
of reviewers recommend VIPCars.com

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The webchat on feb 16 was useless, but the person on the phone a day later helped me perfectly. Many Thanks.
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Posted 2 days ago
Vipcars is a serious agency that listens to the customer; I recommend it.
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Posted 2 days ago
L’operatrice kathy Forks che mi ha assistito è stata impeccabile
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Posted 2 days ago
My booking appeared not to have gone through but soon after getting through to the webchat the problem was resolved. Very good service
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Posted 2 days ago
We had a slight hiccup in that I had not received my voucher, but this was sorted out very quickly with no hassle. Great customer service service
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Posted 2 days ago
I wanted to take a moment to praise your helpdesk team. I recently contacted support regarding an issue with my reservation number - G60619089 , and the assistance I received was outstanding. The agent was not only professional and polite but also highly efficient. They listened carefully to my problem, explained the solution clearly, and resolved it much faster than I expected. It’s rare to find such attentive customer service these days. i really appreciate that best regards,
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Posted 2 days ago
Quick and satifiying answer
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Posted 2 days ago
the customer service was very helpful and supported me very well and finished the issue in no time. thanks Mr. Robert.
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Posted 2 days ago
Super service
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Posted 3 days ago
Very quick response time and Janet solved my issue on the spot. Great service.
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Posted 3 days ago
La ayuda ha sido rápida.
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Posted 3 days ago
Super geregeld allemaal!
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Posted 3 days ago
We made an error with our booking which we could not sort out by internet, we rang through direct and spoke to Eddy who fixed it for us straight away 10 out of 10 Eddy!
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Posted 3 days ago
Somehow there was a double booking, despite us not receiving two confirmation emails. It was very easy to sort via the chat. Many thanks.
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Posted 3 days ago
Easy to modify my booking - helpful and fast service. Thank you.
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Posted 3 days ago
L’équipe a bien fait son travail en résoudre un problème de confirmation
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Posted 3 days ago
Gemakkelijk online een auto gereserveerd, met aparte full insurance met 50% korting. Helaas had ik de verkeerde naam als hoofdbestuurder ingevuld, maar dit werd via de chat direct door Rick opgelost.
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Posted 3 days ago
Good work Rick … solved problems by WA
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Posted 3 days ago
This is the best car hire/ agent I have ever used. I tried in Tirana/ Albania. Now in Sofia/ Bulgaria. They are so helpful and they work 24/7. Even when I mix up a booking they are there to help. Highly recommended. Their prices are very competitive and their partners amazing as well. I have left my wallet at one of their agents an they called me to tell me about it. Amazing
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Posted 4 days ago
changed the location of my rental right away with no fee
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Posted 4 days ago
VIPCars.com is rated 4.9 based on 4,904 reviews