“I had lost all the information about my reservation, except that I knew it was with VIP cars. Their live chat facility put me in touch with my saviour - Kathy - who worked it out and resent me the information. Quietly professional. A great service.”
“Für meinen Flug sollte die Abholzeit geändert und die Flugnummer hinzugefügt werden.
Vipcars hat sofort den Autovermieter angeschrieben mit der Bitte um
Antwort.
Vipcars hat zugesagt, mich über das Ergebnis per email zu informieren.
Dieser Service hat mir gut gefallen. Wichtig aber ist mir die Antwort des Autovermieters.”
“I have booked with VipCars many times. I have never had any problems, and the customer service team has always resolved small issues related to invoices or email errors promptly and efficiently”
“I needed to amend the drop off address for the SUV as I had made an error on the initial booking . I spoke with Rick and he was 'extremely helpful and accommodating'. He was a pleasure to deal I can highly recommend both Rick and the company. Thank you for your services .”
“Booked a couple of times now through VIPCars. Both times the process has been straightforward with all charges obvious and nothing hidden. On the last occasion had to make last minute change and the process was easy to do through webchat. Kathy Forks was brilliant!”
