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VIPCars.com Reviews

4.9 Rating 2,145 Reviews
A
Happiness Grade
A

Customer Service - Good

97.29%
Industry Average
Always use VIP cars and always pleased with the service. Have used their customer service and Carol Hope sorted out my request perfectly and quickly. I'll continue to use every time I travel.
posted 2 days ago - Pete
Excellent service client. Réactivité et aide pour trouver une solution rapidement. Merci a Dave pour le suivi de la démarche de remboursement suite à un problème (non dû à VIPCars)
posted 3 days ago - Florian
Booked a Honda BRV for the large boot, but was upgraded to a Toyota Velox, with a much larger boot. It took all the suitcases plus a wheelchair with ease. Great service and a great car. Many Thanks
posted 3 days ago - Barry Johnson
Good service from Christina Garg
posted 3 days ago - Anonymous
Chat service response was excellent. I spoke to Carol and she was able to help me with all my questions. Very tentative and sympathetic to my unfortunate circumstances. Thanks for your help.
posted 4 days ago - Anonymous
Great customer service! Employees are very kind, supportive and friendly. Christina was amazing!
posted 4 days ago - Anonymous
Friendly and efficient service.
posted 4 days ago - Anonymous
Great service from Lily Conti, messed up my email address when booking, went into the chat and it was sorted in a few minutes. Very efficient
posted 6 days ago - Harry Duke
I made a small adjustment in my arrival date and Eddy was very helpful to update my reservation - I got all new info as well a new voucher in less than 5 minutes - 5 stars service - thank you
posted 1 week ago - Slawek
Fantastic customer service when I had started a chat with Devon after I had some confusion over the price. Very quick response and made the information clear to me.
posted 1 week ago - Anonymous