VIP Premium Vaping and E-Liquids Reviews

Name: VIP Premium Vaping and E-Liquids
Address: VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW, Manchester
Rating: 4.45

4.5 Rating 2,551 Reviews

87 %

of reviewers recommend VIP Premium Vaping and E-Liquids

4.5

Based on 2,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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VIP Premium Vaping and E-Liquids 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, good choice of products at competitive prices..quick delivery too.”

Helpful Report

Posted 5 years ago

Hi, thank you for your 5 star review! We're delighted you are happy with the service you receive as this is very important to us. It's good to know you are happy with the choice of products and the prices. We do try and have deliveries sent out and delivered promptly so it's also great to know this is the case! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Been using VIP for many years. Fast free delivery. It's GREAT. Saving so much money too”

Helpful Report

Posted 5 years ago

Hi Bridgett, thank you for your 5 star review! We're delighted to know you receive orders promptly and that you are saving money by ordering from us! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Used these for years, because I have not found any other brand of equal quality.”

Helpful Report

Posted 5 years ago

Hi John, thank you for your 5 star feedback! We're delighted you continue to use our products and order with us, it is greatly appreciated! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Would be lost without my cartomiser 5 years off cigarettes and counting VIP great value fast postage”

Helpful Report

Posted 5 years ago

Hi Suzanne, thank you for your feedback. We're delighted that our products offer an alternative that work for you. It's great we can be part of this journey with you over the past 5 years. If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Great prices and fast delivery and very helpful staff. Use them all the time.”

Helpful Report

Posted 5 years ago

Hi Dave, thank you for your 5 star feedback! We're delighted you are happy with the prices we offer and that delivery is prompt. It's also very good to know that the staff are helpful and provide a service that matches our products. If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“A good option to replace cigarettes. Though I find the e-liquid filter hard to open! I have multiple sclerosis and problems with my close motor control, having to resort to scissors which isn’t ideal!”

Helpful Report

Posted 5 years ago

“Great quality products super quick delivery but best of all the minimum spend for free delivery is just £10 many other suppliers have a much larger minimum spend to get free delivery”

Helpful Report

Posted 5 years ago

Hi Michael, thank you for your 5 star review! We're delighted to know you enjoy using our products and that delivery is prompt. It's always great to hear we are making our customers happy! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Hi I have placed my order VIP3189 7 days ago and have still not received it? Could you please look into the tracking and confirm I will still receive what I paid for please?”

Helpful Report

Posted 5 years ago

“I couldn’t buy this at one of your outlets and thought I would try the internet glad I did service was excellent as was delivery thanks”

Helpful Report

Posted 5 years ago

Hi Christine, thank you for your 5 star review! Whilst we try and ensure we have a wide range of products in our stores, given our range is so large this can not always be possible. We are delighted that you found what you needed online and that this arrived promptly! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“I enjoy the variety of liquids available, but find the quality of the rebuildable clearomisers poor and although I've transported them in padded surroundings have had to dispose of at least 5 purely because the leak.”

Helpful Report

Posted 5 years ago

“Good Service”

Helpful Report

Posted 5 years ago

Hi Roy, thank you for your 5 star feedback. We're delighted to know you are happy with the service received. If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Very quick delivery good quality products.”

Helpful Report

Posted 5 years ago

Hi Catherine, thank you for your email. We're delighted to know that you received your order quickly and that you are happy with what you received. If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“I purchased a new Vape on the 6th of November and after 2 weeks it was not working. I emailed customer service on the 26th of December and received a reply that the vape was out of warranty. In my email I had also posed another question regarding the atomiser heads but this was ignored and ignored again when I replied to the initial response I had received. In the past I have received excellent service from VIP, so I was very disappointed at the lack of care shown here.”

Helpful Report

Posted 5 years ago

“first order did not arrive. phoned after 3 weeks to be told it was "mislaid" then told they would do a priority next day delivery of the order but one of the items was no longer in stock so they would have to send a replacement item that was the same. This order did not arrive within 4 days so phoned again. was told it was the delivery company's fault so I tried to cancel the order. I was then told if I cancelled the order I would still get it delivered and I would then have to send it back at my own expense in order to get a refund! I would not be refunded the money it cost me to return. Will never use again.”

Helpful Report

Posted 5 years ago

“Excellent products with speedy delivery.I would highly recommend and will certainly buy again.”

Helpful Report

Posted 5 years ago

Hi Marlene, thank you for your 5 star review. It's great to know you are happy with your products and that these arrived promptly. We're happy to hear that you recommend us and you will be shopping with us again! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“nice menthol taste,easy to order and speedy delivery”

Helpful Report

Posted 5 years ago

Hi Pauline, thank you for your review. We're delighted you are happy with the taste of the product and that this was simple to order. It's always great to know that your order has arrived on time! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“useless,web site down and also no stock of my flavour”

Helpful Report

Posted 5 years ago

“Deals - Fab Delivery - Excellent Recommended - Absolutely”

Helpful Report

Posted 5 years ago

Hi, thank you for your 5 star review! We're delighted you are happy with the deals we have and that delivery is prompt! We are happy to know you would recommend our service as this makes us happy :) If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“Perfect thanks”

Helpful Report

Posted 5 years ago

Hi Henry, many thanks for your 5 star review! We're delighted we can meet your needs! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

“I use this company to order my E liquids I find there service fast and efficient .”

Helpful Report

Posted 5 years ago

Hi Audrey, thank you for your 5 star feedback! It's always great to know that the service is efficient and that your order arrived promptly! If you have any further queries please contact the VIP Customer Care team on 0161 413 0370.

Posted 5 years ago

VIP Premium Vaping and E-Liquids is rated 4.5 based on 2,551 reviews