VIP Premium Vaping and E-Liquids Reviews

Name: VIP Premium Vaping and E-Liquids
Address: VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW, Manchester
Rating: 4.45

4.5 Rating 2,551 Reviews

87 %

of reviewers recommend VIP Premium Vaping and E-Liquids

4.5

Based on 2,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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VIP Premium Vaping and E-Liquids 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality liquid made in England. Fast delivery.”

Helpful Report

Posted 6 years ago

Thank you for the excellent review! I’m glad that you are enjoying your E-Liquid! We pride ourselves on producing the highest quality UK manufactured liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email admin@vipcig.com or give us a call on 0161 413 0370! Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“Products are good quality and have a nice tast to them unlike other liquids, it would be nice to have the option of buying bigger bottles and also more range in terms of nicotine.”

Helpful Report

Posted 6 years ago

Thank you for the excellent review! It's great to hear that you are enjoying your VIP products. From 20 May 2017 the new TPD requirements restrict e-liquids to a nicotine strength of no more than 20mg and has also has restricted the maximum volume of nicotine-containing e-liquid for sale in one refill container to 10ml. This means that unfortunately we cannot offer a larger bottle of liquid or nicotine strength. I am very sorry for any inconvenience caused there. If you require any advice, please do not hesitate to email admin@vipcig.com or give us a call on 0161 413 0370! Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“Excellent products in superior packaging and the online delivery is second to none”

Helpful Report

Posted 6 years ago

“Excellent customer service and fast delivery”

Helpful Report

Posted 6 years ago

Thanks for the amazing 5 star review! We strive to provide friendly and efficient customer service and are willing to go the extra mile to help our customers! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on admin@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“What has put me off is it leaks”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for your recent review with us here at VIP. I am very sorry to hear that you are experiencing issues with your device. If you would like me to help troubleshoot the problems you are experiencing with this device, please drop member of our friendly customer service team a call on 0161 413 0370 or drop us an email to admin@vipcig.com letting us know which device it is that you have and we would be more than happy to help! Kind Regards, Daisy, VIP Customer Care

Posted 6 years ago

“Hi. I buy 1 pack Aspire BVC Coil Pack but all done for a week same coil I used just 1 day.I dont now what wrong with that but I so sad. 1 year ago I buy same one and used good for 1 month. Everyting else okay battery and E-liquid.”

Helpful Report

Posted 6 years ago

“I purchased two batteries and a charger my very first ones have just stopped working after 2 1/2 years they are brilliant batteries. Easy to use website and quick delivery”

Helpful Report

Posted 6 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your device! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“///////////////”

Helpful Report

Posted 6 years ago

Thanks for the great review! It's great to hear that our customers are enjoying our products. f you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to admin@vipcig.com. Kind Regards, Daisy - VIP Customer Care

Posted 6 years ago

“Fantastic customer service. Had a fault on battery and was sent replacement within 2 days.”

Helpful Report

Posted 6 years ago

Dear Judy, Thank you for your recent review. Here at VIP, we aim to provide the best customer service possible and help customers with any problems they may have. It's great to hear that your issue was rectified quickly and efficiently. If you ever require any further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“Fast and reliable delivery”

Helpful Report

Posted 6 years ago

Thank you very much for the five star review! It’s great to hear that your order arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to admin@vipcig.com. Kind Regards, Daisy - VIP Customer Care

Posted 6 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your order! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“Great service, great products, and very fast delivery, thank you”

Helpful Report

Posted 6 years ago

Hello there! Thanks for the excellent review. We are happy to hear that your order arrived quickly and that you are enjoying your products! If you require any assistance, please do not hesitate to contact our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“Great product...kept me off cigarettes for almost 5 years now!”

Helpful Report

Posted 6 years ago

Hi there! thank you so much for the excellent review. We are pleased to hear that VIP has helped you along with your journey… We strive to produce high quality products at affordable prices! If you ever require any assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“THE FRUITY JUICE IS VERY NICE DONT HESITATE TO BUY”

Helpful Report

Posted 6 years ago

Hi Thanks for the great review, it’s great to hear you are enjoying your VIP liquids, We pride ourselves on producing the best quality liquid at affordable prices. Kind Regards Daisy, VIP Customer Service

Posted 6 years ago

“The best British tabacco liquid. Always very prompt delivery. Would highly recommend VIP”

Helpful Report

Posted 6 years ago

Thanks for the great review, We pride ourselves on producing a wide variety of liquids at reasonable prices. Kind Regards Daisy, VIP Customer Service

Posted 6 years ago

“prompt and efficient service,can not fault so far.”

Helpful Report

Posted 6 years ago

“The ordering was easy..delivery fast..products excellent..only disappointment was i was given detail on the loyaly pionts each purchase earned me..but no similar detail or how to use tje pionts was included in parcel”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for the excellent 5 star review! You are able to use your VIP Loyalty Points as money off your next order by selecting the Loyalty Points option at the checkout. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“My starter kit was delivered to me super fast and although I’ve only been using it for a couple of days, so far so good!”

Helpful Report

Posted 6 years ago

Thanks for the review! We want our products to be super-easy to use and enjoyable. Kind Regards Daisy, VIP Customer Service

Posted 6 years ago

“More than happy , over the moon more like , ordered my liquids on a friday and were delivered the following wednesday , was expecting them to be delivered at least a week after ordering them , but no , delivered within 5 days and that was done over a bank holiday weekend”

Helpful Report

Posted 6 years ago

Thank you very much for the five star review! It’s great to hear that your product arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to admin@vipcig.com. Kind Regards, Daisy - VIP Customer Care

Posted 6 years ago

“Excellent product, delivery, price and customer care.”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Daisy – VIP Customer Care

Posted 6 years ago

“Accessible website, easy to navigate and IMO best liquid around as well as fast delivery! I will become a regular buyer, second order just placed, ty.”

Helpful Report

Posted 6 years ago

VIP Premium Vaping and E-Liquids is rated 4.5 based on 2,551 reviews