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Virgin Atlantic Reviews

3.3 Rating 25 Reviews
56 %
of reviewers recommend Virgin Atlantic

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Anonymous
Anonymous  // 01/01/2019
Virgin have made every effort to ensure safe comfortable and pleasant travel with 1st class customer care and attention. Highly recommended
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Posted 4 years ago
My flights to West Palm Beach with Virgin Atlantic and return to Heathrow via Atlanta, was a very smooth and a pleasant excellent experience my first trip to America. I had to change flights on the return to U K due to a family emergency in USA by 3 days This was done by (Jeff) at Virgin booking centre who sorted my travel plans out for me for my return to the U K Many thanks Virgin and Jeff at booking centre.
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Posted 6 years ago
Great service from previous experience and cannot wait to travel with them again.
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Posted 7 years ago
Was a bit tearful en route to LA via NY Thur/Fri 15/16 June, on departing the flight was overwhelmed by kindness of two stewardesses who had created a goodie bag to wish me a happier time ... all the staff were brilliant. Thank you so much Flight VS05 x
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Posted 7 years ago
We have been using Virgin for over 10 years now and have nothing but praise for the airline and the staff. Nothing is too much problem, we have been able to upgrade our flight using the air miles we have collected and had use of the VIP lounge. Granted the food could be different to chicken or beef as a choice. The only down side is that they have joined forces with Delta where the crew are on the mature side rather the younger person that Virgin employ. Long live Virgin.
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Posted 9 years ago
Virgin Atlantic always give great customer service.
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Posted 11 years ago
Virgin Atlantic certainly knows about customer service
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Posted 11 years ago
Great pre-flight service from Virgin_Atlantic, very friendly & helpful phone call. Looking forward to flying on Tuesday!
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Posted 11 years ago
Thanks virgin Atlantic excellent flights & service in premium as always
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Posted 11 years ago
Best airline I've ever flown. Incredibly friendly and helpful staff. Very attentive. Lots of food throughout the flight and good movie and music selection.
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Posted 11 years ago
Great service, friendly employees, great food and entertainment and seat and space were plenty and comfortable!
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Posted 11 years ago
Top class service much better than BA
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Posted 11 years ago
Virgin are a terrible airline, I will never use them again.
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Posted 12 years ago
Virgin Atlantic is rated 3.3 based on 25 reviews