Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we have very good experence day to see sard beautiful place .”

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Posted 6 years ago

“Fantastic way of going on a short break, having a day out or even grabbing a great meal. Will be using this service again in the future! The booking process is very easy, communication is great when needed. Makes the whole experience easy.”

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Posted 6 years ago

“We were given a hotel voucher for Christmas for a standard room in the Innkeepers Lodge hotel chain It was hard work trying to find a hotel with half decent reviews Booked an extra night as we had to travel a fair way and requested an upgrade to a river view room I was told by the hotel staff the vouchers don't allow any change from a standard room though the river view rooms were available and we were happy to pay extra Apparently we could upgrade on the 2nd night as we had paid for that one but would have to change rooms How ridiculous! So now we are staying in a hotel in a room we don't want just to use up the voucher Don't waste your money on these vouchers as you are penalised for using them You are better off booking direct at the hotel”

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Posted 6 years ago

Hey Jacqueline. We sincerely apologise that the experience failed to meet your expectations on this occasion, and I would like to reassure you that we take all customer feedback seriously to ensure that our services are delivered to the highest standard that we would expect to see or our customers. Whilst the vouchers do cover the one specific room, we appreciate that this may not be suitable for all customers and will be passing this feedback on. Thanks for letting us know about your stay.

Posted 6 years ago

“Very enjoyable evening on the I360 followed by a lovely meal.”

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Posted 6 years ago

“Brilliant day that was well organised. Excellent staff and great cars to choose from.”

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Posted 6 years ago

“happy? more like over the moon extatic! would never have went if it wasn't with virgin experience days. that you for a great short break from Kieran and Jade”

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Posted 6 years ago

“Well organised and easy to book. The wedgwood experience was excellent. Relaxing, fun, and value for money. We spent the whole day there and thoroughly enjoyed every minute.”

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Posted 6 years ago

“The choice of experiences was excellent and the administration worked really well.”

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Posted 6 years ago

“Fantastic venue, food and service. From receiving our Virgin Experience,through to booking and attending everything went smoothly. Would most certainly give others a Virgin Experience voucher as a gift.”

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Posted 6 years ago

“Great staff, very helpful and very informative on the river cruise in York.”

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Posted 6 years ago

“Good tour around Morgan car factory , recommend not booking the 12 pm tour as all the workers go to lunch and you don't get to see how they work , otherwise check this out when booking , good facilities etc”

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Posted 6 years ago

“Awful choice for food. Chosen restaurant was Just not up to expectations. Food was awful had to be sent back twice because of stale bread”

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Posted 6 years ago

Hey Kerry. Sorry to hear this. Are you please able to send us an email to social.media@virginexperiencedays.co.uk so that we can look into this further for you?

Posted 6 years ago

“Enjoyable time, very relaxing. Well worth a visit!”

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Posted 6 years ago

“We went on a London Underground Treasure Hunt which was really entertaining. A variety of clues and challenges kept us on our toes! We would highly recommend.”

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Posted 6 years ago

“Guide have many facts but in a very interesting way.”

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Posted 6 years ago

“Excellent time sailing down the Thames and seeing the sights at night with all their lights on. A very different aspect to the day view.”

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Posted 6 years ago

“Jack the Ripper tour was a superb experience. It's something that my dad and I have always wanted to do. Our tour exceeded the two and half hours by an extra half an hour - value for money cannot be faulted. Cliff, the ripperologist was excellent, he made the sometimes disturbing facts really interesting with some humour thrown in for good measure. It was great to see the EastEnd in a different light. I would highly recommend this tour to other friends.”

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Posted 6 years ago

“Well organised”

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Posted 6 years ago

“I was given a gift voucher for my 40th so decided to go the Edinburgh with my daughter, go an excellent hotel deal for 2 night including breakfast.”

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Posted 6 years ago

“It fulfilled all my hopes and expectations.”

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Posted 6 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews