Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

Write Your review

Tell us how Virgin Experience Days made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing experience, the Shard & Marco Pierre White’s steakhouse was just fab. Fantastic views and fantastic food With excellent service the whole time. A day I’ll remember for a very long time. Thank you x”

Helpful Report

Posted 5 years ago

“The booking process was quick and easy, good prices and a range of choice.”

Helpful Report

Posted 5 years ago

“Love a good escape room”

Helpful Report

Posted 5 years ago

“Unfortunately not worth the money”

Helpful Report

Posted 5 years ago

“Great day out with my three kids and the young drivers experience in Norfolk. Would highly recommend. Kids were buzzing. They want to go back already!”

Virgin Experience Days 5 star review on 19th February 2019

Helpful Report

Posted 5 years ago

“Amazing deals, allows you to experience days out at a fraction of the price. Would definitely recommend to family and friends. Already looking st my next experience”

Helpful Report

Posted 5 years ago

“Good experience at the Oval,not too expensive either,guide well versed on the history of the ground.”

Helpful Report

Posted 5 years ago

“Brilliant food and excellent service!”

Helpful Report

Posted 5 years ago

“We had an amazing night at the comedy club. Amazing value for money and great comedians.”

Helpful Report

Posted 5 years ago

“Perfect gift idea and superb value for money”

Helpful Report

Posted 5 years ago

“Great time having afternoon tea.”

Helpful Report

Posted 5 years ago

“Great ideas as gifts for any occasion”

Helpful Report

Posted 5 years ago

“Shard and Lunch at Marco’s steakhouse.”

Helpful Report

Posted 5 years ago

“Hi all I had a reply from virgin experience days, advising me to contact via email the experience days staff. I did just as they suggested and after 4 emails I have received no response. So overall they don’t answer the phone,,, now not even emails. Don’t waste your money, they really are a joke,,, just look at the other reviews.”

Helpful Report

Posted 5 years ago

Good morning Kevin, We do usually advise 72 hours for an email response however some can take longer if we do have further investigation to do. We do apologise that you have not yet received a response however we will ensure the email is picked up shortly and a response is received before the end of the day. Thank you for taking the time again to leave a review.

Posted 5 years ago

“👍👍👍👍👍👍😍”

Helpful Report

Posted 5 years ago

“Very good value . Afternoon tea. Easy to book very straightforward. Would highly recommend .”

Helpful Report

Posted 5 years ago

“Had a fabulous day hammering hot steel on a taster day at Oldfield Forge, thanks to the gift of a Virgin Experience Day.”

Virgin Experience Days 5 star review on 13th February 2019

Helpful Report

Posted 5 years ago

“Bought a £80 e voucher and paid £60 with a discount, I changed my mind about the restaurants experience after hearing bad reviews and then I wanted to ask for refund. Refund cannot be made as its the terms hidden somewhere I was told. I decided to go for another restaurant at cafe concerto. When I got there the voucher was costing me more then if I was to pay for the food in the restaurant. I am feeling really disgusted that a company this big can make money by conning people. be aware of the real price , do your checks before wasting money through them. First and last time. Its a shame I did not came here to read review before, its full of negative reviews.”

Helpful Report

Posted 5 years ago

Good morning Gabriel, thank you for your recent review. We are sorry to hear that on this occasion the experience that you had may have been cheaper if purchaser directly through the supplier. As we do not advertise as a discounted site, it can be that on occasion this is the case, or that the supplier run offers directly meaning their prices will be lower than we sell the voucher on our website. This is beyond our control and we can confirm we do always try to stay competitive in the market. The price at which the vouchers are sold on our website are signed off and agreed by the supplier in question, and we can only apologise for any disappointment felt on this occasion. We are unable to refund a voucher that has been exchanged and we can only apologise that this information was missed within the terms of an exchange when it was processed online, we are sorry for any further disappointment caused by this also. Thank you again for taking the time to leave a review.

Posted 5 years ago

“Enjoyable experience. Food was excellent, beautifully cooked and presented. Staff attentive and friendly. Views were amazing. However, experience did not cover and drinks, additional side orders nor service charge which was calculated on the total bill, even though the meal had been paid for with the voucher.”

Helpful Report

Posted 5 years ago

“Great cooking for two experience with Jamie Oliver's cooking school. A much needed date night for my wife and I with practical application in the kitchen”

Helpful Report

Posted 5 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews