Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Indian Curry Club 3 month recipe kit subscription. Very disappointed with the first kit. Made the Rogan Josh and the Kachumber salad but both tasted unpleasant and uncurry like and had to be thrown out. Hope the next two kits are better. The sample tagine spices that came with the kit produced a very acceptable meal.”

Helpful Report

Posted 6 years ago

Hey. We are so sorry to hear that on this occasion you were not happy with the first kit you have received. We do hope that the next kits you receive are as you had expected. If you do have any further issues, please do let us know and we will try our best to help! :)

Posted 6 years ago

“Afternoon tea on a Routemaster bus served by two great guys. They really made it brilliant, warm, friendly and very efficient. Well done lads and thank you. I don't normally have anything to do with Virgin, but this was exceptional.”

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Posted 6 years ago

“Had a few Virgin Experience Days now and they’re always very unique. Customer service is always very good if you need to extend the length of a voucher or swap to another experience.”

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Posted 6 years ago

“Virgin experience service is fantastic service with lots of choice.”

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Posted 6 years ago

“We went on the Wembley Stadium Tour and everything was fantastic !!!! The atmosphere was like you were that famous footballer who was just going to make your appearance on that iconic pitch. So glad we also booked for my son to come along - he said it was the best day of his life”

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Posted 6 years ago

“An excellent evening of wine tasting for two in trafalgar sq. Fun and entertaining.”

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Posted 6 years ago

“We got a great night out of comedy and would book again in the near future”

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Posted 6 years ago

“We throughly enjoyed our virgin experience at Bannatyne Spa in Solihull! It was an amazing experience from start to finish and I can’t wait to go on another. One of our friends has just booked one after hearing our review.”

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Posted 6 years ago

“Event didn't live up to description”

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Posted 6 years ago

“This was my best friends 30th birthday surprise... we arrived was seated took 15 minutes for someone to come and even say hello, they then come over offer a drink they then bring our drinks, a man comes over with our afternoon tea and left us to it without letting us know what we had, the sandwiches were stale and had more butter than anything else the lemon cake was stale, there was a dead fly in the middle of a scone, they said they could get us more cake which was stale and dry like before, I was very disappointed and wouldn’t go back to this restaurant”

Helpful Report

Posted 6 years ago

Hey! We are so sorry to hear this, we have passed all the details to our Escalated Care team, please allow up to 15 working days to hear back from them. Thank you for taking the time to let us know about your experience.

Posted 6 years ago

“Was nothing special, was a bad experience day. No customer care, no special area to go to. It was not a day,it was simply a massage.”

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Posted 6 years ago

“Very poor and basic room, looked nothing like the photos. We paid a lot of money and could have got somewhere much nice for a cheaper price on another site.”

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Posted 6 years ago

“Really friendly staff. Had lunch in the Pavilion overlooking the fountains. Good selection & generous portions. Catered for dietary needs too. Kids loved finding out about the different types of trees & got to plant a tree each. Plenty of fun in the maze & mini golf. Love the treehouse & walking across the wobbly bridges. Already looking forward to our next visit.”

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Posted 6 years ago

“A great day out”

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Posted 6 years ago

“Mixed up booking”

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Posted 6 years ago

“Wonderful restaurant”

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Posted 6 years ago

“This was a Xmas present for my daughter and son-in-law. Inamo only give you your table for 1.5hrs which is just not long enough for a 12 dish tasting menu. Their table wasn't ready when they arrived. The first dishes were served quickly then there was a long gap in between the next being served. The last dishes weren't served until 6mins before they were due to leave their table. Only 11 of the 12 were served so they knocked off the 10% service charge, which I think was a real cheek!! As there was so much food left they asked if they could take some away but Inamo refused point blank despite the fact that I had been in the very same restaurant the week before and I was asked what I would like to take away. There was so much food wasted and I paid £107 for this food which I assume would have been just thrown in the bin after they left. Not good value for money at all and Inamo need to give longer for people who have paid for the 8 and 12 dish tasting menus to have any chance of being able to eat it all - or revise their policy about taking food away. The food itself was lovely.”

Helpful Report

Posted 6 years ago

Hey Melinda, We are so sorry to hear this. Please be assured that we are looking into this with our Escalated Care Team, the supplier and our Quality Assurance Manager. If you would please send us an email to social.media@virginexperiencedays.co.uk with as much detail as possible, including names of people that you spoke to (if you know) and times and dates that you attended, this would be much appreciated. Please be aware that it can take up to 15 working days to hear back from our team. Thank you for taking the time to let us know about your experience.

Posted 6 years ago

“Absolutely Brilliant!”

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Posted 6 years ago

“Very wide choice of places to go and things to do at reasonable prices.”

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Posted 6 years ago

“Just to be to see all work in the makeing”

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Posted 6 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews