Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 3 course champagne meal was fantastic. Value for money and the staff were excellent. Would definitely buy a virgin experience again.”

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Posted 6 years ago

“With a great service”

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Posted 6 years ago

“Lovely spa day in beautiful hotel with friendly and professional staff”

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Posted 6 years ago

“My wife and I ,was taken care off from the moment we arrive to the time we left which maked a very enjoyable 35th wedding anniversary time away .”

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Posted 6 years ago

“Brilliant experience. This is the second Junior Off-road driving I have booked for my 2 sons and would happily book again. Excellent instructors great venue and very good value for money.”

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Posted 6 years ago

“Great ideas and venues!”

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Posted 6 years ago

“Fantastic day, very helpful, friendly staff, cars were amazing, loved it”

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Posted 6 years ago

“It was a lovely hotel location and beautiful walks outside the hotel it made us feel so much better after a few hard months at work and just what we needed to lift our spirits”

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Posted 6 years ago

“Excellent experience very interesting tour tasty 3 course meal”

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Posted 6 years ago

“Booked a lunch in Galvin La Chapelle, everything was amazing: food, service, venue... I want to repeat!”

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Posted 6 years ago

“Loads of good offers”

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Posted 6 years ago

“This is an excellent day out for all the family. We enjoyed it so much we went back the following day. The voucher days you need to prebook but we should up with the voucher and was accepted no problems. Would highly recommend taking the complementary tour. Our guide was very knowledge and we learnt so much”

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Posted 6 years ago

“It was so relaxing and stress free from start to end. It was a much needed little break. I would highly recommend to anyone wanting to get away and relax.”

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Posted 6 years ago

“Meal for two with cocktails in the Ice bar London was a fantastic Christmas present”

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Posted 6 years ago

“Wonderful experience of the viewing gallery...breathtaking sights of London. The afternoon tea was spectacular and shangri-la staff excellent.”

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Posted 6 years ago

“The package deal was good, good price for a good meal at a nice restaurant. But oh my, the HASSLE to use the voucher on the day. I had to do 3 or 4 different things in order to activate the freaking voucher, the instructions were not clear, I honestly don't even remember how we did it, I think my husband found the place to do the last activation on Google, because it was not in any of the emails I received from them. I don't understand why it has to be so complicated. With Groupon you just buy the freaking thing and you get an email that you just print and done. This whole rigmarole of a billion activation steps put me completely off this Virgin Experience Days thing. Probably never going to do it again.”

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Posted 6 years ago

Hi! We are so sorry to hear this. Our friendly Customer Services team are always available to help on 0344 504 0844 if anyone is having issues with the booking process of their vouchers. Thanks for taking the time to get in contact with us.

Posted 6 years ago

“Fantastic experience day and easy profesional service.”

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Posted 6 years ago

“The break was chosen as a Virgin Experience gift. We can't fault the service, friendly staff and hotel quality. Beautiful architecture and high ceilings. We upgraded to a stunning sea view which was worth every penny. The room was very clean and the bed huge. The library was nice touch. Thank you all.”

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Posted 6 years ago

“Not the romantic experience we hoped for. View spectacular but experience was bad. Trouble finding Tattershall Castle made us late, they had given our table away to another couple (after 10 minutes?). They also tried to charge us for our soft drink (included in the voucher), food was delayed with the reason given as being "very busy", even though nobody else was being served food whilst we were waiting. In all not a good experience and we will not go there again. The signs for Tattershall Castle are a bit confusing, as the first sign you see is "Pub on The Thames" which obscures the Tattershall Castle sign. So that is why we spent 30 minutes walking back and forth up and down the Embankment. We were disappointed for our daughter and husband who gave the voucher as a gift.”

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Posted 6 years ago

Hi! We are so sorry to hear this. Are you please able to send us a direct email on social.media@virginexperiencedays.co.uk with your voucher serial number, order reference number or the purchasers postcode so that we can look into this further for you?

Posted 6 years ago

“Nobody send us vouchers to London Shard,so we never go,there was no 3 course meal at restaurant just 49£ from our final bill,when prices at restaurant are extremely high and very bad service,the cheapest bottle of wine £200,so we have to pay mostly from our pockets for this dinner,we better fly to Paris for weekends then go to this restaurant!dont book and waste your time and nervous”

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Posted 6 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews