Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good food, poor ‘experience’. Obvious that it would have been easier and cheaper to book direct.From start to finish, from choosing the ‘experience ‘ to validating and printing and booking , was very long winded I had booked a table for 2 adults and 2 children(both needing high chairs) there was no table or chairs ready and we had to child proof the table from cutlery and rearrange chairs. The menu was very much a massive upsell. If you wanted steak, it was extra. If you wanted salad, you had to pay extra for any meat. Brownie was over microwaved, so much that it couldn’t be cut through and had turned into a burnt caramelised biscuit on the bottom. I had to bring my little boy who is two. I asked for just a small chips, but was told I had to order him a three course meal from the child’s menu, which was an utter waste. Sent from Yahoo Mail for iPhone”

Helpful Report

Posted 5 years ago

Hi Lucy, Many thanks for taking the time to leave your feedback. We're sorry to hear of your disappointment and the trouble you encountered using your voucher. Whilst we do try and provide as much as possible within our packages and our set menus, we do appreciate that this may not be suitable for everyone. Any extras that are purchased are optional and paid directly to the supplier.

Posted 5 years ago

“We had a lovely afternoon. The food was very good very well presented the staff were great. We had drinks on the top floor after and enjoyed the views over London. Thank you everyone at the gherkin great afternoon highly recommend.”

Virgin Experience Days 5 star review on 8th July 2019

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Posted 5 years ago

“Very well organised experiences and a nice way to provide a celebration gift or a "thank you".”

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Posted 5 years ago

“Couldn’t have been better.”

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Posted 5 years ago

“Virgin experiences has such a variety of things to do and places to go and things to experience that i am plannìng on booking some more or myself and my family, just done the Up at the o2”

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Posted 5 years ago

“Overcrowded. Uncomfortable seats and disgusting toilets”

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Posted 5 years ago

Hi Chris, Many thanks for taking the time to leave a review. We're really sorry to hear about your less than satisfactory experience. It would be great to know what experience you had and pass this feedback onto the supplier, so if you would like to get in touch please pop an email to info@virginexperiencedays.co.uk.

Posted 5 years ago

“Great trip”

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Posted 5 years ago

“Our grown up children bought us a visit to Kew Gardens..including a sumptuous afternoon tea at the Botanical Gardens restaurant...such a lovely day. How have we missed this gem? We would so recommend spending a complete day here..tranquil, able to wander wherever your footsteps take you..a delight.”

Virgin Experience Days 5 star review on 7th July 2019

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Posted 5 years ago

“Excellent way of giving a gift. Easy to follow booking instructions. Good choice of adventures for all ages.”

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Posted 5 years ago

“I have bought a few virgin experiences days for friends/family for birthdays or Christmas for the past few years. Easy and straightforward to book the experience and lots of things to do and choose from so there’s something there for everyone! Highly recommended!”

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Posted 5 years ago

“Great workshop friendly and welcoming staff ..pizza making well explained and finished the course with a delicious pizza to eat on site or take away as well as our own made dough. Prosseco on arrival.and pizza on departure What not to like ! Go try it !”

Virgin Experience Days 5 star review on 6th July 2019

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Posted 5 years ago

“Excellent! Drinks were very well made and we were well looked after by the waitresses and barman. Lovely views also! Highly recommend!”

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Posted 5 years ago

“Very trustworthy, I think the experiences are well vetted.”

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Posted 5 years ago

“Fabulous Day driving 3 Super Cars”

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Posted 5 years ago

“Excellent day”

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Posted 5 years ago

“Great day out.”

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Posted 5 years ago

“Fantastic time, safe and friendly service, I will definitely go again.”

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Posted 5 years ago

“Excellent voucher for a course course lunch at Petrus restaurant in London. Perfect gift.”

Virgin Experience Days 5 star review on 1st July 2019

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Posted 5 years ago

“I have recently experienced two virgin experience days. One was given to me as a gift, and the other one I purchased for a treat for my sister and myself. I can highly recommend and would not hesitate to use again.”

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Posted 5 years ago

“It was great”

Virgin Experience Days 4 star review on 1st July 2019

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Posted 5 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews