Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an amazing tasting menu experience. A special birthday treat.”

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Posted 5 years ago

“Virgin Experience Days provide offers for a huge range of experiences of varying types. In so doing, it also gives ideas one might not have thought of.”

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Posted 5 years ago

“Had a great day out with my Virgin experience day voucher which I had for my birthday from my step daughter. Hassle free and all went fine. great idea!”

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Posted 5 years ago

“Brilliant funny evening from start to finish, so much content, Excellant acting by Basil, Sybil and of course Manuel.”

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Posted 5 years ago

“Enjoyed the Virgin Experience Days at Café Rouge. The only negative point that I have with these Experience Days is that as we live in Mid Wales there are no local experiences to be had in the area. We have to travel to these large towns and cities to enjoy them. This means travelling for approx. 2 hours. I suggest that there should be more choices in Mid Wales. Thank you.”

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Posted 5 years ago

“Fantastic flying lesson / experience....highly recommend”

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Posted 5 years ago

“These are great for gifts. Loads of activity’s to choose from.”

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Posted 5 years ago

“Hidden costs and extremely short sessions. I wouldn’t recommend, although the people doing it couldn’t have been nicer.”

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Posted 5 years ago

Hi Jane, thank you for your recent review and we are very sorry to hear of your disappointment. In order for us to be able to look into this further for you, please send an email into info@virginexperiencedays.co.uk along with your voucher details. A member of our team will then be able to pick this up and assist you further.

Posted 5 years ago

“Very enjoyable”

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Posted 5 years ago

“All I expected, brilliant day.”

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Posted 5 years ago

“We booked a two night stay at the Pelirocco Hotel in Brighton with breakfast and a bottle of prosecco. Absolutely amazing experience! The hotel is super cool, decorated throughout in a retro style. The staff are absolutely amazing, every one of them so friendly and helpful and the breakfast was fantastic. Cannot recommend enough.”

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Posted 5 years ago

“Got this as a Christmas present and i enjoyed it more than what I thought, learnt about the history of the cutty sark and took some lovely pictures. It was truly an amazing day out and food was more filling than I imagined. Definitely recommend it to others”

Virgin Experience Days 5 star review on 31st March 2019

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Posted 5 years ago

“Brilliant day out Would definitely recomend”

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Posted 5 years ago

“To long to wait for food and drink”

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Posted 5 years ago

Hi Pauline, thank you for your recent review. We are very sorry to hear that you had to wait a long time for your food and drink. If you would like to leave your comments, please email info@virginexperiencedays.co.uk along with your voucher details so that we would be able to look into this further for you.

Posted 5 years ago

“After buying a voucher for my husbands birthday. I found it extremely difficult to book as I had various phone numbers. Steam train ride with over night stay. Only certain days too. Although the team were polite. It seems take your money and run. I cancelled my voucher as I was within 14 days cooling off period. It’s a shame and should be made easier. I spent just under a week trying to book this. Never again.”

Helpful Report

Posted 5 years ago

Hi there, thank you for your recent review and we are very sorry to hear of your disappointment. With our vouchers, we do recommend activating them upon receipt so that you are able to view the booking details and contact numbers for the suppliers. As this is an experience that we do not book here, we provide the contact numbers for the suppliers so you are able to make your booking. We can see that members of our team had assisted you with the activation process so that you was able to make a booking successfully with your voucher. We can only sincerely apologise if the booking process was difficult for yourself when using our vouchers, however we are happy to hear that you was happy with the service when speaking to our members of our team. Thank you again for taking the time to leave your comments.

Posted 5 years ago

“Enjoyable day”

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Posted 5 years ago

“Helix restaurant at the Gherkin. We had brunch which was delicious. All the staff were professional and very polite. Wonderful time with fabulous views!”

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Posted 5 years ago

“Great service from start to finish. Great value”

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Posted 5 years ago

“They told me I had been on a helicopter experience - I haven't. I booked a driving experience and they cancelled it after I had booked some expensive accommodation but before the driving took place, so I lost out twice on that one. Avoid at all costs!”

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Posted 5 years ago

Hi Bryan, thank you for your recent review. We are very sorry to hear that our suppliers had claimed for your voucher when no booking had been made. We can see from the notes left on the voucher that a member of our team has been able to resolve this for you. We are very happy to see that this has been resolved so that you are able to move forward with this. Once again, please do accept our sincere apologies and thank you for taking the time to leave a review.

Posted 5 years ago

“went to Manchester united football ground excellent tour”

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Posted 5 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews