Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.93

3.9 Rating 2,211 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I celebrated with my lovely sister in law from South Africa and to show her how we do things in the uk was a must and you exceeded all expectations. So well done Virgin”

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Posted 6 years ago

“Fabulous food and fabulous location. Great value for money.”

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Posted 6 years ago

“An exceptional experience. Providing the opportunity to taste exquisite food in great surroundings with someone special.”

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Posted 6 years ago

“Enjoyable”

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Posted 6 years ago

“Quick and easy to book”

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Posted 6 years ago

“Was given a comedy night experience for christmas. I tried to book 43 different dates in london all were 'sold out'. The phone number to try and book oxford is a premium number and i gave up after being on hold for 13 minutes. And i have tried emailing reading for 5 seperate dates and they are booked. I have asked them for any date they can fit the 2 of us in but they can only check a specific date that you give them. We will probably give up. I would never ever buy one of these as a gift. I'm sure if you actually get there it is great.”

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Posted 6 years ago

Hey Vanessa. We are sorry to hear that you have been encountering issues with booking your experience. If you would please call into our Customer Services team on 0344 504 0844, then we will try our best to help you find a date that is suitable. Thanks.

Posted 6 years ago

“We stayed at a beautiful 16th Century Inn, the Snooty Fox in Tetbury. Booking was very easy, everything you need to know is on the website and is in plain English. Thank you.”

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Posted 6 years ago

“The hotel was lovely, and the view of the sea made it more special.It was clean and tidy, the staff were very helpful and friendly.”

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Posted 6 years ago

“Seeing the beauty of London from the Thames and from 72nd floor of the Shard ! Combine that with a warm summers evening and a gorgeous sunset ..... truly remarkable...”

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Posted 6 years ago

“Great date with the hubby”

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Posted 6 years ago

“Fantastic experience, ease of booking and was able to swap the voucher to the perfect experience!”

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Posted 6 years ago

“Yummy pizza and dough to take home.”

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Posted 6 years ago

“Been on a few virgin experience days. Clay pigeon shooting, snow boarding and most recent quad biking. All were great fun and safe. Would highly recommend to all. Will be buying another one soon.”

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Posted 6 years ago

“Good day out”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Great historic venue. Food was fantastic. The only downside was the overall cleanliness needs some improvement.”

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Posted 6 years ago

“AVOID!!!! Complete & utter rip off + plus worst customer service experience EVER! Purchased a voucher for a hotel break – cost £198.00. 1st hotel (Coombe Abbey) would only upgrade room at an additional fee £180.00, ( total cost £378) when the room itself was only £247. Decided to book separately and exchanged voucher at a loss of £15.00. 2nd hotel (London Ambassador/Shard) refused to allow booking, even though they showed rooms available. They finally admitted it was due to the Virgin voucher and that they’d already exceeded the allocation. Had no option to but to book a different hotel and exchange voucher. 3rd hotel (Matfen Hall) - Virgin charged an extra £41.00 to exchange. Total cost of £239 for a room that’s advertised at £140. Escalated complaint to Virgin & they simply couldn’t care less. Response is ‘sorry you feel that way’. Had they simply refunded the additional fee of £41.00, I’d have been happy and moved on. Instead, they now have one beyond pissed off customer; shouting from the roof tops & advising everyone to AVOID the gawd awful experience at all costs! Resent giving 1 star – would have given ZERO stars if it was possible.”

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Posted 6 years ago

“Very easy to arrange the booking, and Ravenglass Steam Train and Cream Tea was a joy.”

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Posted 6 years ago

“Best evening out. Dinner was perfect with a good choice of a pre theatre menu. Show was incredible and had the best seats. Circle B1 and B2 could see so much. Collection of tickets was so easy and no que. The meal and theatre was 10 min walk from eachother. Most perfect evening!!”

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Posted 6 years ago

“A great place to visit. The spa is beautiful. The staff are friendly and very helpful. Nothing was too much for them. I would recommend having a full body massage, I’ve never felt so relaxed. I’d recommend the spa and will be revisiting soon.”

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Posted 6 years ago

Virgin Experience Days is rated 3.9 based on 2,211 reviews