Virgin Media Mobile Reviews

Name: Virgin Media Mobile
Rating: 2.28

2.3 Rating 32 Reviews

28 %

of reviewers recommend Virgin Media Mobile

Company Reviews

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2.3

Based on 32 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

07763176286

Email:

daniel.fernandez@virginmedia.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is horrendous! Quippy recorded voices do not make up for not getting the help you need and waiting 20-30 minutes on hold before you get passed back and forth between teams. I have spent hours on the phone with Virgin only to end up with no result when they promised I would be receiving my SIM deal in the mail. Then... NOTHING! I don't enjoy being angry because all I wanted is a bloody SIM for my phone! It should ot be this ridiculously hard!”

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Posted 6 years ago

“It is impossible to contact them”

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Posted 7 years ago

“We moved into our new home with an installation date 2 days after we moved in only to find that we had been sold the product and they did not even have a cable in the area for another 6-8 weeks.”

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Posted 7 years ago

Virgin Media Mobile is rated 2.3 based on 32 reviews