VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,849 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,849 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had the pleasure of working with Michelle. R for my passport application, and I couldn't be happier with the experience! The process was incredibly straightforward and user-friendly. Michelle. R provided clear instructions and was always available to answer my questions promptly. What impressed me the most was her attention to detail and commitment to ensuring everything went smoothly. Thanks to Michelle. R, my application was submitted without a hitch, and I received my passport much faster than I expected! If you need assistance with your passport, I highly recommend reaching out to Michelle. R. She truly goes above and beyond to provide excellent service!”

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Posted 6 days ago

“I want to go to Romania”

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Posted 1 week ago

“قدمت على تاشيرة لاثيوبيا سياحية لمدة شهر وتم الدفع ولا اعلم ماذا بعد ذلك ولم يصلني شي”

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Posted 1 week ago

“after 4 days , asking me for a letter describing my itinerary .... I paid 160 E for a visa ! service is not good, very bad attention ! it's not fair ! big waste of time ! 10 Email, 20 chat with 4 different operators .... I'm very upset and frustrated, I may miss my appointment ... because of delay created by low efficiency operators”

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Posted 1 week ago

“After 4h can't complete the application! Got all docs ready and the CHAT isn't helping Can VISA be done at border? If NOT, how do I? Italian. Resident at Via Tofane 10, Tolmezzo, ITALY. Plan TRANSIT for maxi 2 weeks in SURINAME”

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Posted 1 week ago

“Haidee was an amazing assistant patiently and professionally guiding us through the passport filing process all the way! Me and my husband have been using VisaHQ for more than 10 years now and it has always been an exceptional service! Thank you!”

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Posted 1 week ago

“I have got very interesting and full information.”

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Posted 2 weeks ago

“I started applying for a visa, got to the payment, paid my fee and filled in other details and then my profile or account wouldn’t allow me to go further and finish the application and passport photo upload. I have been in contact with about 5 different agents, including have send over 10 messages and emails to help with my Sri Lankan visa application. No one has helped me out and I keep getting messaged with links to apply for the visa and saying they will forward me to someone to help or i get no messages or replies. I leave in a few days and they have been totally unhelpful. They have stolen my money and I will report them as fraud.”

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Posted 3 weeks ago

“Brigete Gravino made me and my client's life far easier during this confusing process. Miss. Gravino most certainly helped navigate the platform, ready the paperwork in advance that otherwise would've frustrated communication with VISA review team all in just one significantly productive conversation. Her input cleared all my doubts on the spot. I hope to work with you in the future, Brigete!”

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Posted 3 weeks ago

“I applied for a Schengen visa, the process was clear and effective, I got the support I needed and the service was excellent, particularly Mara was great in her support. Will be using them again and again.”

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Posted 3 weeks ago

“I can’t get anywhere close to sorting out a visa. It goes around in circles despite my having paid the fee.”

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Posted 1 month ago

“Great to work with, fast, answered all my questions. Thank you”

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Posted 1 month ago

“The service was exceptional, especially thanks to Brigete Gravino, whose support went above and beyond. Responses were almost immediate, and her attention to detail in addressing every question and request was outstanding. Truly a remarkable experience!”

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Posted 1 month ago

“I needed my passport renewed quickly over the holidays. Brigete Gravino reached out and answered all of my questions and I received my passport in about 9 days after mailing the old one. Excellent customer service. Even when messaging in off hours.”

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Posted 1 month ago

“I submitted my application to UK visit trip with all documents, they didn't review the bank statement carefully where there are 2 transactions which need clarification and they submitted to embassy and got rejected with no rights to appeal or refund, and I lost any upcoming chances to apply again unless I justify these amounts source 😭”

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Posted 1 month ago

“Brigete Gravino was very clear and prompt in her communications, and patient with my many inquiries.”

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Posted 1 month ago

“Very effective service getting my visa and TSA PreCheck. Kudos to Brigete Gravino in particular.”

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Posted 1 month ago

“My name is Adel Altam I am permanent resident in the US I am now traveling outside of US in Egypt for the next two weeks and I love to visit Salvador before I go back to the states do I need to have visa.”

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Posted 1 month ago

“Brigete was extremely prompt in here responses to get multiple items resolved on time with my South Korea Visa application; thanks to Brigete for all the support from Via HQ. I would definitely recommend other coworkers, friends to use VisaHQ for all the visa needs.”

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Posted 1 month ago

“excellent.. clear explanation”

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Posted 1 month ago

VisaHQ is rated 4.4 based on 3,849 reviews