VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,896 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and timely response to my on-line visa application and also when dealing with the Visa HQ agent whilst at the Visa Centre in London.”

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Posted 5 years ago

Hi Ian, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our London team and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Griselle was very helpful in securing my expedited Nigerian visa. I had a very tight window of time, and they had my passport Monday, and it was returned to me, visa in hand, by Friday of the same week. When I had tried getting my Nigerian visa with other companies in the past, there were always big problems, so I am thankful and highly recommend Visa HQ!”

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Posted 5 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Griselle and we hope you have a wonderful trip to Nigeria. We look forward to serving you again next time you require travel documents! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Quick & efficient service.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service from Lovia. Kept me aware of the status of my Visa application. Thanks, Andrew”

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Posted 5 years ago

Hi Andrew, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Lovia and we hope you choose our services again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I was so happy with the service. My travel was right before a Chinese holiday. I still got the fast help I needed. Thank you”

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Posted 5 years ago

Hi Dona, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had to subscribe and pay $52.00 before knowing that your company doesn’t provide service for tourist visas to Algeria..”

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Posted 5 years ago

Hi Michèle, Thanks for sharing your feedback regarding VisaHQ. I would like to personally for the fact that you are not 100% satisfied with the level of service you received. I have spoken to Peter, our Canadian operations manager, regarding your order and he processed your refund this morning. With further questions, please reach out to him at peter@visahq.ca. We would appreciate if you would update your review to have 5 stars if your issue was resolved to your satisfaction. Again, my sincere apologies. Safe travels, Rebekah at VisaHQ

Posted 5 years ago

“It was really good chance to contact you for applying for my VISA But only one points no one highlight this point to me that you are doing the process through your account but for me i prefer to be done through mine so i can get some control over my application. But overall service was very good”

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Posted 5 years ago

Hi Ahmed, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very quick service and they take care of everything once you submit your documents.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was good staff very helpful and communication was great”

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() - Posted 5 years ago

Hi Peter, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Quick response and service”

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() - Posted 5 years ago

Hi Mansi, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Big Dan, Tatiana and the other staff I communicated with were highly responsive to my questions, concerns, etc. would definitely use them again for future travel needs.”

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Posted 5 years ago

Hi Barbara, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Tatiana and the team and we look forward to continuing to help you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I'm happy with the service if all your documents are not completed they call you to let you know. I will definitely use their service again.”

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() - Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“We will continue to use VisaHQ services for Visa Applications in future travel. They are very responsive to questions in a timely manner. Very helpful.”

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() - Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to continuing to work with you! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Délais très rapide et site facile a utilisé”

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() - Posted 5 years ago

Bonjour Marie-Ève, Merci d'avoir rédigé votre avis sur VisaHQ! Nous sommes heureux que vous ayez vécu une expérience formidable et nous espérons que vous choisirez à nouveau nos services! Bon voyage, Rebekah @ VisaHQ

Posted 5 years ago

“Everything was very clear regarding the required documents and also I loved the communication of the status of the process. (Arpit Chandel) helped me alot to get my VISA”

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Posted 5 years ago

Hi Krishna, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Arpit and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was very quick ,I recommend anyone to use it .”

Helpful Report

() - Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent work guys!! Everything was very clear regarding the required documents and also I loved the communication of the status of the process.”

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Posted 5 years ago

Hi Reinaldo, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had a good experience with VisaHQ, I received my Visa in good time. I had a bit of trouble uploading my document, but was contacted and helped right away.”

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Posted 5 years ago

Hi Lisa, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“i never got a confirmation of my services that was completed on line, hence I can't return to my records to obtain a copy of my invoice/bill or view the status of my visa processing. I tried using the chat feature and it is not very timely. I don't appreciate the fact confirmation has not been sent.”

Helpful Report

Posted 5 years ago

Hello, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that you have not been completely satisfied with your recent experience. I want to assure you that our IT team is working to tweak our chat feature to make it more useful to clients. Furthermore, I am sorry that you never saw your confirmation email. We encourage applicants to check their spam folders if an automatic confirmation does not arrive. For assistance at this time, please don't hesitate to reach out to an agent directly at 1-800-345-6541 or email info@visahq.com. Again, my apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Kudos to Arpit Chandel for helping me with my US visa process and interview preparation”

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Posted 5 years ago

Hi Vaishakh, Thanks for reviewing VisaHQ. We're glad you had a good experience working with Arpit and we wish you a wonderful trip to the United States! We hope you will choose our services again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,896 reviews