VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,807 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Raja babu really helped me with the visa process. I appreciate his prompt response and amazing work.”

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Posted 5 years ago

Hi Shrijan, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Raja and we hope you will choose our services again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The service is very good. The website for providing information needed for your application is relatively clear and straightforward. The process of submitting my information and the response from the visaHQ team all worked very well. My only difficulty in the process was, at one point, I called for customer service, and the rep who handled my call was rude. Otherwise, the experience was excellent.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad to hear you had a positive experience overall, but I would like to personally apologize for any issues you had with our customer service team. We strive to exceed our clients' expectations and feedback like yours helps us improve our services worldwide. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Never thought obtaining Visa would be this easy. My consultant, Raja Babu, was very helpful. He walked me through the entire process with patience and positive vibes. The delivery of my passport was very smooth too.”

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Posted 5 years ago

Hi Pulkit, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Raja and we hope to serve you again in the future. Safe travels! Rebekah @ VIsaHQ

Posted 5 years ago

“Very quick response”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“When another company told me they couldn't meet my timing, I called VisaHQ and they made it happen. I couldn't be happier with the prompt and professional service though all steps of the process. I'm a VisaHQ fan and will be recommending their services to all of my colleagues.”

Helpful Report

Posted 5 years ago

Hi Jeremy, Thanks for reviewing VisaHQ. We're so glad to hear you had a great experience working with our team and we appreciate you sharing our services with your colleagues! We hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everything worked out perfectly, got my visa and communication was good throughout the process! Thank you :)”

Helpful Report

Posted 5 years ago

Hi Nicola, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everything was done quickly and hopefully correctly. This survey should be administered after the visa expiration of use of visa to make sure everything was done correctly. That would be a real test!”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we will take your suggestion regarding the timing of our survey into consideration moving forward. We appreciate your feedback and hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Lilia Kenzhebayeva was excellent. The consulate was going to take a fifth day to get our visas processed even though it was supposed to take 4 days, so Lilia called and had them process the visas on time personally went to the consulate to collect them and then dropped them off with FedEx herself so we would have them in time for our trip. She kept in contact with us the whole time and they arrived the next morning. Excellent service. Thank her very much!”

Helpful Report

Posted 5 years ago

Hi Colton, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Lilia and we sincerely hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Painless process, everything was handled for me in a timely manner. Professional people, excellent experience!”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very easy process. Customer service is exceptional!!”

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Posted 5 years ago

Hi Jerry, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Super fast, constant communication, and good guidance. 10/10.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Simple and efficient”

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Posted 5 years ago

Hi Vicki, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great instructions, easy to complete forms, fast processing, and timely progress reports!”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Website was very intuitive.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our online system and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Not really happy, customer service was not satisfactory, demoralising people from the beginning, not giving any hopes. Unprofessional attitude towards the customer. I think u need somebody who has good knowledge about this job. I was Preety confident but didn’t got result in favour. Try next time. Thanks”

Helpful Report

Posted 5 years ago

Hi Gurvinder, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the issues you had with our customer service team; we take pride in exceeding our clients' expectations and that clearly didn't happen in your case. Rest assured that reviews like yours help us improve our services worldwide. I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Mohammed Faizal helped me alot to get thru my visa procedure. I appreciate his patience level and the way he handle things. Kudos Faizal”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with Mr. Faizal and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thank u for helping!! 🙂”

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Posted 5 years ago

Hi Thongvanh, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Professional Services.. Prompt response..”

Helpful Report

Posted 5 years ago

Hi Karamjit, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was informed at every step of the process. Gave me great peace of mind.”

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Posted 5 years ago

Hi Holly, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our application process and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ staff were great in explaining and answering all of my questions. The Visa was processed quickly and I was kept informed each step of the say up until the Visas were delivered to me.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience working with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,807 reviews