VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,808 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful through the process! Made it easy for me.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“So fast and easy user interface! Thank you!”

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Posted 5 years ago

Hi Fred, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our online platform and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ really has the best service and the best ppl working at this place . Thankyou so much for always being efficient and really helpful as always 😊😊. Big thankyou . Zebunisa .”

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Posted 5 years ago

Hi Zebunisa, Thanks for sharing your review of VisaHQ. We're glad you've had consistently positive experiences with our services and we look forward to continuing to work with you in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent Service. Very easy to fill out the forms and fast service. Would definitely use again!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was good experience to get Visa processed through VisaHQ.”

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Posted 5 years ago

Hi Manvendra, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Lilia Kenzhebayeva has provided amazing support and communication thought out the entire process. The VisaHQ process management is also very impressive as well. We have one additional visa to complete, but a solid 10/10 so far.”

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Posted 5 years ago

Hi Gary, Thanks for taking the time to review VisaHQ. We're glad you've had an excellent experience working with Lilia thus far and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Although there was no response on the weekend to the live chat, when I spoke to Carlos on Monday, he was very helpful.”

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Posted 5 years ago

Hello, Thanks for reviewing VisaHQ. We're glad you had a good experience working with Carlos and appreciate your feedback regarding our live chat feature. Rest assured that reviews like yours help us as we hone this service to make it the best it can be. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I need job in canada”

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Posted 5 years ago

Hi Lisa, Thanks for reaching out to VisaHQ. To learn more about obtaining the travel documents you need, please contact an agent directly at info@visahq.com or call your local VisaHQ office (a list of our locations can be found at www.visahq.com). We appreciate your patronage. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“So quick and easy to get Turkey evisa”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your Turkish e-visa via our platform and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick and easy to follow the onlne process. Communication from VisaHQ was consistent and timely until the visa arrived.”

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Posted 5 years ago

Hi Samuel, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everything went smooth and staff provided superior customer service.”

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Posted 5 years ago

“Very efficient service, my experience within the embassy was a fast and efficient one.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great support and fast delivery!”

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Posted 5 years ago

Hi Sobhagya, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent quality and service.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience getting your travel documents and we hope you'll use our services again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick turn around! Easy to use!”

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Posted 5 years ago

Hi Yi, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Thanks very much to Erica and Pablo for their assistance throughout. My visas for India and China were processed much quicker than I anticipated.”

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Posted 5 years ago

Hi Jason, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Erica and Pablo and we wish you amazing trips to India and China! We hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“staff (via emails) were efficient, friendly, both matter of fact and helpful - a good combination!”

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Posted 5 years ago

Hi Richard, Thanks for reviewing VisaHQ. We're glad you had a good experience working with our team and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I placed an order for a UK visa and then had to cancel it a couple of days later due to change in travel plans. VisaHQ charged me 30% of their service charge or ~Rs. 3000 as cancellation fee - just for sending me an email with the list of documents to be submitted with the visa application. I consider this exorbitant since this information is readily available on the UK government website. I am never using VisaHQ again.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the unsatisfactory experience you had with our services. We strive to fully satisfy all of our clients and that clearly didn't happen in your case. If there is anything we can do to assist you with rectifying the situation, don't hesitate to reach out to an agent at info@visahq.com or to one of our Indian offices directly at +91 44 6108 7474 (Chennai/Mumbai) or +91 11 6666 1234 (New Delhi). Again, my sincere apologies on behalf of the team. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Service was very prompted and professional. I highly recommend. Thank you so much. Brenda Campos”

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Posted 5 years ago

Hi Brenda, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The process was very efficient, and everything went perfectly. Everyone I communicated with was professional and responsive. I had heard horror stories about travelers' experiences with other agencies and was most appreciative that a good friend recommended VisaHQ to me. I was pleasantly surprised by how quickly my application was handled. Thank you!”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with our team and we sincerely hope you will use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,808 reviews