VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,808 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole application process was excellent. Only reason for not giving 5 stars is that I found email communication to be a little lacking. Responses were often slow and a bit vague. Communication via phone was considerably better.”

Helpful Report

Posted 5 years ago

Hello, Thanks for reviewing VisaHQ. I am glad to hear you had a positive experience overall, but I would like to apologize for any issues you had with reaching our team. We strive to provide exceptional customer service via all channels. I sincerely hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Laura Egan was fantastic to deal with. So helpful and attentive to her work. Couldn’t be happier with the service provided. The only thing I could complain about is the price. I paid €200 altogether excluding the postage of €8 I paid to send visa application. The fact the actual visa only costs about €45 is a crazy amount to have to pay. We had no other choice but to apply online and the cost of €150 extra is extremely unfair and taking complete advantage of the situation.”

Helpful Report

Posted 5 years ago

Hi Tara, Thanks for taking the time to review VisaHQ. While I am thrilled to hear you had a great experience working with Laura, I would like to personally apologize for your dissatisfaction with our fees. We strive to keep our clients' costs as low as possible and I am sorry you feel you overpaid for your visa. I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. I sincerely hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process was quick and easy! Customer service responded quickly and took care of everything! I highly recommend and would use VISAHQ if I needed services again.”

Helpful Report

Posted 5 years ago

Hi Kayla, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to serving you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Process was easy online and the communication with the VisaHQ advisor was fantastic. Extremely happy with the service.”

Helpful Report

Posted 5 years ago

Hi Roshan, Thanks for reviewing VisaHQ. We're glad you had a great experience working with your visa agent and we sincerely hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Scrutiny of papers is good and delivers in time ! There should be good discount for loyal customers .”

Helpful Report

Posted 5 years ago

Hi Mainak, Thanks for reviewing VisaHQ. We're glad you had a great experience with VisaHQ and we look forward to serving you again in the future! We would like to let you know that we offer a referral program that allows you to earn discounts when you recommend our services to your family and friends and they place their own orders. You should have received a personalized link in your email inbox. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The support was Great Laura, really appreciate her efforts for getting the visa appointment booked for me.”

Helpful Report

Posted 5 years ago

Hi Pawandeep, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Laura and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Second time I use VisaHQ. Very reliable, fast, and a good helpful team.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had two excellent experiences working with our team and we hope to continue to serve you in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy system. Made navigating a foreign topic very straightforward and my Visa is coming back quickly. Very happy.”

Helpful Report

Posted 5 years ago

Hi Chad, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The experience was great, communication with the company was easy. Thank you.”

Helpful Report

Posted 5 years ago

Hi Zubair, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Frst class service very impressed brilliant staff service”

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Posted 5 years ago

Hi Raymond, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Hi Joel, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Convenient, reliable, patient, excellent service”

Helpful Report

Posted 5 years ago

Hi Ira, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service, easy communications I definitely will use them again.”

Helpful Report

Posted 5 years ago

Hi Adam, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Positive service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everything is fine”

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Posted 5 years ago

Hi Evgeny, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very professional, detail! Mary House is very nice!”

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Posted 5 years ago

Hi Michelle, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent assistance from Luciana in your Sydney office”

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Posted 5 years ago

Hi Charles, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Luciana and we sincerely hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Due to time I needed a fast turn around. I was kept fully informed during the process and the visa came thru on time, as promised. Good work Visa HQ !”

Helpful Report

Posted 5 years ago

Hi Anthony, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services from start to finish and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I had not sent in the needed documents on the first try, so Visa HQ helped me along the process telling me what additional papers were required and I got the visa accomplished. Thank you, Visa HQ”

Helpful Report

Posted 5 years ago

Hi Karla, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with our team and we hope to assist you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I would definitely by from this seller again. Services and product is satisfactory”

Helpful Report

Posted 5 years ago

Hi Sonia, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,808 reviews