Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

“Excellent service. Very professional.”

Posted 5 years ago

Hi Oscar, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It has been a good experience with VisaHQ, San Francisco.”

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Posted 5 years ago

Hi Passang, Thanks for reviewing VisaHQ. We're glad to hear you've enjoyed working with our San Francisco team and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I reached out to VisaHQ for a Namibia tourist visa. Arpit Chandel was assigned to handle my file and he did a really good job helping me consolidate documents required. He was very responsive and prompt to respond to my emails/ phone calls. Arpit ensured that I received my visa well before my travel dates. Suggestion for the VisaHQ team - The applicant is required to fill out an application on the VisaHQ website in addition to the visa application form. Would make it a lot less tedious if the applicant was tasked with just one of those two options.”

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Posted 5 years ago

Hi Deepak, Thanks for sharing your review of VisaHQ. We're so glad to hear about your excellent experience working with Arpit and we appreciate your feedback regarding our application process. We will certainly take your suggestion into consideration moving forward, but would like to remind you that consulates have varying requirements, which can lead to additional steps for applicants; VisaHQ's team has no control over these stipulations. We sincerely hope you'll use our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“excellent service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I find it so confused didn't understand the procedure as I'm not good at IT. First at the end I got mine through and tried to apply my husband as the second person will get discount £15, everytime when I want to add my name appeared, and when I add just the name of my husband but no info if his which show the list both, I could't gi any further. Just to make sure that my husband gets the is visa, I have to open another web & cost more.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for any issues you had with our online system while you were applying. Please reach out to our London office directly at +44 20 7148 6117 to check the status of your order with an agent. Thank you for choosing VisaHQ and we hope we can serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Outcome was great and easy access to use the online form. All process went well.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Hi, Thank you, for all the support and help by Mr. Rahil Patni and providing my visa on time. It had been a smooth experience working with him! Thank you again.”

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Posted 5 years ago

Hi Bikasita, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Rahil and we sincerely hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“i applay for the visa and i checked with the embassy they told me its fake visa ... scam and fraud”

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Posted 5 years ago

Hi Mohamed, Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for any problems you're having with your visa, but I assure you VisaHQ only provides government-issued visas and passports to our clients. I would also like to provide you with a bit of background about the company. VisaHQ was founded in 2003 and is based in Washington D.C. The company now has 24 offices in 12 countries, with further expansion planned throughout 2019. We have excellent relationships with numerous embassies and government agencies around the globe. I hope this information will help you decide to reconsider using VisaHQ in the future. Again, my apologies for your negative experience. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“i apply for the visa and i checked with the embassy they told me its fake visa ... scam and fraud”

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Posted 5 years ago

Hi Mohamed, Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for any problems you're having with your visa, but I assure you VisaHQ only provides government-issued visas and passports to our clients. I would also like to provide you with a bit of background about the company. VisaHQ was founded in 2003 and is based in Washington D.C. The company now has 24 offices in 12 countries, with further expansion planned throughout 2019. We have excellent relationships with numerous embassies and government agencies around the globe. I hope this information will help you decide to reconsider using VisaHQ in the future. Again, my apologies for your negative experience. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“i applay for the visa and i checked with the embassy they told me its fake visa ... scam and fraud”

Helpful Report

Posted 5 years ago

Hi Mohamed, Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for any problems you're having with your visa, but I assure you VisaHQ only provides government-issued visas and passports to our clients. I would also like to provide you with a bit of background about the company. VisaHQ was founded in 2003 and is based in Washington D.C. The company now has 24 offices in 12 countries, with further expansion planned throughout 2019. We have excellent relationships with numerous embassies and government agencies around the globe. I hope this information will help you decide to reconsider using VisaHQ in the future. Again, my apologies for your negative experience. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Competent and fast response. I got my visa quickly and they were very responsive and helped me with the form fill in. However, I received a nasty advertisement sticker on my passport which was difficult to remove. Also, after the visa process they bombarded me with spam emails. That should not happen with an expensive service. Yes, and 100$ exclusive delivery costs for their service is quite expensive. In the end it is just a walk to the embassy and waiting a little in the line.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. While I'm glad you were able to obtain your visa easily, I would like to apologize for the fact that you're dissatisfied with certain aspects of our services. Rest assured that feedback like yours helps us improve and reassess our marketing methods. Again, my apologies, and I sincerely hope you'll give VisaHQ a chance again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I wrote a detailed review but it disappeared when i hit anonymous.”

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Posted 5 years ago

Hello! Thanks for attempting to review VisaHQ. I would like to apologize for any problems you experienced with our services. We strive to exceed our clients' expectations and I am sincerely sorry that didn't happen in your case. If there's anything I can do to assist you at this time, don't hesitate to reach out to me at stan@visahq.com with details regarding your situation. Safe travels, Stan for VisaHQ

Posted 5 years ago

“It has been a good experience. Professional people and speedy result.”

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Posted 5 years ago

Hi Augusto, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Customer service and the visa specialist is very helpful. Great job”

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Posted 5 years ago

Hi Paul John, Thanks for reviewing VisaHQ! We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“From start to the End I am very pleaded with VisaHQ with helping with the Process of my Visa 10 plus service.”

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Posted 5 years ago

Hi Curtis, Thanks for reviewing VisaHQ. We're glad to hear you had a wonderful experience with our services from start to finish and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Such a time saver, well worth the cost.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They are Professional, I got my Document on time”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you received your visa in a timely fashion and you had a great experience with our services. We hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They key staff were helpful. Except for one staffer at the 800 info number who had never heard of Express to Russia. The web site really needs to be easier to understand. Its just not clear that FULL VISA SERVICE requires the client to have the official invitation first before they can submit the official visa application.”

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Posted 5 years ago

Hi Randall, Thanks for sharing your feedback regarding VisaHQ. Although I'm glad to hear your overall experience was positive, I would like to personally apologize for any problems you had with our website and with our customer relations staff. Rest assured that reviews like yours help us improve our team training and our web development. We will certainly take your suggestions into consideration moving forward. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great service and prompt responses.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Outstanding service and updates to me- thank you team!!”

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Posted 5 years ago

Hi Caroline, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

VisaHQ Reviews