VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very please with using VisaHG..I would recommend this to all my friends...”

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Posted 5 years ago

Hi Clara, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I've used this before in 2017 for Israeli visa, excellent service. Now want to use again for Malta visa.”

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Posted 5 years ago

Hi Edinah, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services in 2017 and we look forward to helping you secure your Malta visa soon. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“First use...too soon to judge critically”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had a good experience with our services so far and we hope you decide to work with our agents again every time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“A human centered website, exquisitely designed for every age!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our online application system and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Overall very good service, very happy with it, the only complaint I ha e is about your live chat, it takes too long for the answer back, especially if you're completing an application.”

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Posted 5 years ago

Hi Ramzieh, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we appreciate your feedback regarding our live chat. We will take it into consideration as we tweak this customer service option. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ made the process of obtaining a visa easy and kept me informed all through the process. I would definitely use their service again.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“This was the easiest VISA I have ever received!!! The process was great”

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Posted 5 years ago

Hi Cassandra, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Josephine Amponin was very helpful as I began the process of getting Visas for my manager. In the middle of the process I called and was connected with Harrison Hagan who was especially helpful and patient.”

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Posted 5 years ago

Hi Heidi, Thanks for reviewing VisaHQ. We're glad you've had an excellent experience working with Josephine and Harrison and we hope your continue choosing our services in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Josephine was very quick and understanding of my circumstances to get my business visa by the end of the week. Will use this service again for future visas! Thanks”

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Posted 5 years ago

Hi Alyssa, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Josephine and we look forward to serving you again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Quick and efficient!”

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Posted 5 years ago

Hi Diterolonda, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I was very pleased with Visa HQ's support to obtain a Bangladesh travel visa. The required documentation was extremely clear and they were available to as answer my questions at every step of the way.”

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Posted 5 years ago

Hi Mark, Thanks for reviewing VisaHQ. We're glad you had an excellent experience obtaining your Bangladeshi visa and we sincerely hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Service was efficient and pleasant.”

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Posted 5 years ago

Hi Niall, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Service was efficient and pleasant.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good Experience overall.”

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Posted 5 years ago

Hi Akshay, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was so wonderful to use your visa service. I had previously tried the Indian evisa site which was a hassle. Their sample had a separate page to enter passport front pages but the form itself did not have the page for passport. They inserted quote marks around my street address, and no matter how many times I corrected it, the quote marks still appeared. It said to enter all countries you have visited in the last 10 years, and only after you enter them, does a pop up say you may only enter 10 countries. There are other problems as well like not giving any indication entries are accepted, the long load time in going from one page to the next, etc. In the end after waiting 7 days, or sending email and receiving no response, t tell you to resubmit the application and start from scratch. That is when I came o your visa service. I was so thrilled to have a professional, easy to enter, respoThe green check marks let me know my entries were accepted as I went along. Thank you for rescuing me and saving me from the hassle.”

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Posted 5 years ago

Hi Catherine, Thank you for your detailed review of VisaHQ! We are glad to hear you had an excellent experience with our online application system and we sincerely hope you will return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Reliable and attentive”

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Posted 5 years ago

Hi Amanda, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Amanda, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process was quite easy from start to finish. Person meeting at O.I.S was very good”

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Posted 5 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very inefficient customer service (chat and email). They still charged the full fee for making an internet booking with the consulate where we had to personally submit our documents. What a useless service and a scam”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you had with your order. Every country has different visa regulations and some, unfortunately, require that applicants make all appearances in-person. We strive to make the visa application process as simple as possible for our clients and am sorry that didn't happen in your case. If there is anything we can do to rectify the situation at this point, don't hesitate to reach out to info@visahq.com or, in the United States, 1-800-345-6541. I hope you will consider using VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for taking the time to share your feedback. I would like to personally apologize for the negative experience you had. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I would also like to put your mind at ease about the legitimacy of the company by providing a bit of background information. VisaHQ was founded in 2003 and is based in Washington D.C. The company has continued to expand throughout 2019 and maintains excellent relationships with numerous embassies and government agencies around the globe. Furthermore, I want to remind you that in certain cases, clients are required to submit documents in person. Every country has different visa regulations. If there is anything else we can do to assist you with your order, don't hesitate to contact an agent directly at info@visahq.com. I sincerely hope you'll reconsider using our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“You made this visa request very simple and kept me informed of each step along the way. Bravo!!”

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Posted 5 years ago

Hi Curtis, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Curtis, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Really bad service i paid £93.80 online and i thought they will give appointment but they said i need to post all of my document after few hours i realized i can apply directly from embassy i emailed and called them to cancel application it was less than 24 hours they told me first cancellation fee is £12 but they emailed me and told me will refund only £67 :((( which is not fair and i don't recommend to anyone”

Helpful Report

Posted 5 years ago

Hi Behnaz, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and and that clearly didn't happen in your case. Unfortunately, in certain situations, some fees are non-refundable, no matter how quickly an order is cancelled. Again, my sincerest apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,804 reviews