VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,808 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service! very professional! Awesome experience”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service. Gracias.”

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Posted 5 years ago

Hi Oscar, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was very impressed with the professionalism and efficiency of VisaHQ in handling the entire Visa process for me.”

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Posted 5 years ago

Hi Paul, Thanks for reviewing VisaHQ. We're thrilled to hear you had a great experience with our services from start to finish and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The instructions were clear, the people I spoke to were knowledgeable, and the service was really fast!”

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Posted 5 years ago

HI Ken, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The VisaHQ staff addresses problems promptly.”

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Posted 5 years ago

Hi Charles, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you return in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“was my first experience with online visa, but really it was amazing, thank you guys for your professional help & usual support, Best regards. Dr.Nehad Eissa”

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Posted 5 years ago

Hi Nehad, Thanks for sharing your review of VisaHQ. We are thrilled to hear you had a great experience with our services and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Mashsa was fantastic great customer service !”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our team and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Unexpected surprise I was Not waiting for this kind of service: Very Professional, Very Fast , Very Organized. Keep it up For sure, in the Futur I will use your services Merci Beaucoup 🙏😀😀😀😀”

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Posted 5 years ago

Hi Aziz, Thanks for reviewing VisaHQ. We're thrilled to hear you had a great experience with our entire application process and we look forward to working with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“helpful and good service.”

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Posted 5 years ago

Hi Jamie, Thanks for reviewing VisaHQ. We're glad you had a good experience with our team and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“There was confusion in setting up the order, since it was complicated by the fact that I had two international trips closely spaced. However, once we figured out the best pathway, the service was excellent.”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. Although I would like to apologize for any initial confusion with your order, I am glad to hear you had a positive experience once the situation was sorted. I hope you'll use our services again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good input forms online. Quick response to communications.”

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Posted 5 years ago

Hi Craig, Thanks for reviewing VisaHQ. We're glad to hear you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It all went quickly and smoothly.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient, reliable and very friendly service! Also well informed about the status of my application. I have used four different companies for the visa applications . VisaHQ is the best. Will introduce it to my friends VisaHQ is the place to go for visa application!”

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Posted 5 years ago

Hi Fan, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services and we are thrilled to hear you'll be spreading the word about what we do! We look forward to continuing to serve you in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“From the time I approached them, until the time I got my Visa, it was a smooth ride.”

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Posted 5 years ago

Hi Subhash, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process from start to finish and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“bunch of crooks. held themselves out as official chinese consulate office. visa requirements are inaccurate and nothing but headache. glad i discovered the incompetence before i proceeded further”

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Posted 5 years ago

Hi Garry, Thanks for your feedback. I would like to sincerely apologize for the negative experience you had with VisaHQ's services and for any confusion you had about our affiliation with any government agency. We strive to make our status clear and I sincerely apologize that didn't happen in your case. We take pride in exceeding our clients' expectations. Please reach out to a visa agent info@visahq.com or contact our London office directly at +44 20 7148 6117 if there is anything further we can do to rectify your situation. Again, my apologies. Safe travels, Rebekah for VisaHQ

Posted 5 years ago

“Everything went well except it was not clear to me where to download the scan of the passport page. It had to be sent in the next day in an email.”

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Posted 5 years ago

Hi Robert, Thanks for reviewing VisaHQ. I would like to apologize for any problems you had with our online platform, but I'm glad to hear you had a good experience with our services overall. I sincerely hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They communicate very well with you for all your questions no matter how many times you ask them something new. This was my first time applying for a visa and they made it a very simple, straight forward process. I had several questions for them before I even made my payment and they were happy to assist. I will definitely be using VisaHQ for all future visa's!”

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Posted 5 years ago

Hi Jarrod, Thanks for sharing your review of VisaHQ. We sincerely appreciate your kind words and are glad to hear you had a great experience working with our team! We look forward to continuing to serve you in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good service and customer service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“To be honest I was surprised at the simplicity and how quick I got my Indian E Visa for business 24 hours or maybe less”

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Posted 5 years ago

Hi John, Thanks for sharing your review of VIsaHQ. We're glad to hear you had an excellent experience with our services and we wish you a wonderful trip to India! We hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I received my visa within the allotted time, despite my documents being delivered to the wrong embassy. Staff dealt quickly with this mistake. VisaHQ has delivered consistently good service over the years.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I would like to apologize for the delivery error you had to deal with, but I am glad to hear the team was able to quickly fix the problem. We look forward to continuing to serve you. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,808 reviews