VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,850 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simplification of visa application process. Kind of ass free. Nice.”

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Posted 9 months ago

“It was my first time using VisaHQ for a passport renewal for one of my clients. This was such a great success and I found it very easy and thorough. Michelle Rovan was my agent and she was so very responsive and attentive to my issue. Looking forward to using them again.”

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Posted 9 months ago

“Har job karni hai maine packing wali road pack 5 sal experience”

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Posted 9 months ago

“Michelle Rovan was very responsive and helpful with the application process. Thanks Michelle!”

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Posted 9 months ago

“VisaHQ was a life saver! Michelle Rovan was my agent and she was very professional, answering all my questions daily right away. Using this service took all the stress away from quickly renewing my passport!”

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Posted 9 months ago

“I used Visa HQ 14 years ago and remembered that the service was flawless and rapid. I used it again and was quite pleased with the results. I have not yet taken my trip but so far the experience has been positive . It took a little over a week because I had to redo a document. The cost is reasonable and I was sent my visa electronically. I am ready to travel!”

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Posted 9 months ago

“VisaHQ was extremely responsive and thorough. My executive had a very short turn around on a complicated visa and they made it extremely easy and fast. They kept us in the loop at every stage. I especially appreciated having 1 person to communicate with on all of our questions, forms, etc. It made things much more streamlined and we were never in doubt! Have recommended to all of our colleagues and will definitely be using for all future visa requests. Thank you!!”

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Posted 9 months ago

“Merci beaucoup a toute l'équipe de visaHQ pour leurq services et leur professionnalisme ...on m'a accordé mon visa rapidement .”

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Posted 9 months ago

“Thanks for this company , my travel plans has been organized and visa got approved.”

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Posted 9 months ago

“Virgil was extremely helpful, friendly and patient. Would highly recommend Virgil and VisaHQ. Thanks again Virgil”

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Posted 9 months ago

“April she is wonderful to help and complete the application. Thank you so much for everyone too”

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Posted 9 months ago

“Thank you so much VisaHQ and John for helping me so rapidly (over a weekend!) obtain my required visa for India travel. Your professionalism, efficiency, and effectiveness in obtaining the visa, literally saved a critical business trip and set of organization workshops that would otherwise have been ruined. Thanks again - will definitely use your services next time!”

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Posted 9 months ago

“Worst customer service ever !!!!! I canceled my request and asked for a refund 2 hrs after i applied , they kept on saying we will get back to you and then issued my visa without my consent and refused to give me my refund! What is the purpose of customer service if they do not listen to the customer’s request. On top of that , charges are not reasonable asking for more than triple the price !!! Very disappointing , never dealing with visahq again!”

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Posted 9 months ago

“We used them to get a business visa. The online form clearly stated what documents were needed and the date to receive the visa was estimated by the time we submitted the final application. We were thrilled to receive the visa a week ahead of their estimated date of arrival.”

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Posted 9 months ago

“The process was very easy and the professionalism is a 10/10.”

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Posted 9 months ago

“Very Very disappointing”

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Posted 9 months ago

“I applied for my visa on 22nd of March I was told the person handling the visa would contact I waited till 27th March until she contacted me I had asked questions regarding what was required and if documents I had were suitable I’ve waited 20 days for a response the service is not acceptable especially if your thinking you need a visa asap like I did really poor service I’m still awaiting now to have a response and I’ve emailed spoke to customer service and tried reaching out via the what’s app I’ve asked for management to contact me but nothing 🙈 be careful using this company it’s not like what they promise online”

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Posted 9 months ago

“Angel Pantaleon was very helpful, by uploading my passport for me & attaching a link for my visa when I couldn't find it in my emails. Thank you”

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Posted 9 months ago

“A lot of visa required information is not updated.”

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Posted 9 months ago

“Despite a problem with their chat facility they were very efficient. Got my visa just over 24 hours”

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Posted 9 months ago

VisaHQ is rated 4.4 based on 3,850 reviews