VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,805 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service was very helpful, and the personal assistance I received from Rita Butsko was much appreciated.”

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Posted 5 years ago

Hi George, Thanks for reviewing VisaHQ. We're glad you had a good experience working with Rita and we hope you'll choose our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“My application was handled by Rahil and he managed to get me an early appointment for US.Thanks for all the support.”

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Posted 5 years ago

Hi Rohan, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Rahil and we wish you a wonderful trip to the USA! We hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“consultant very helpful and patient in obtaining our visas.”

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Posted 5 years ago

Hi Ken, Thanks for reviewing VisaHQ. We're glad you had a great experience working with your agent and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use, quick and efficient !”

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Posted 5 years ago

Hi Sylvie, Thanks for reviewing VisaHQ. We're glad you had a great experience and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful. Fast processing.”

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Posted 5 years ago

Hi Vladimir, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful, managed to get my document stamped by Iraqi embassy when I thought it wouldn't be possible!”

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Posted 5 years ago

Hi Kevin, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and wish you a great trip to Iraq. We hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Second time I have used Visa HQ and definitely a better experience this time. Service was timely and efficient. Aramex are terrible; failing on both delivery and pick up to comply with timelines.”

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Posted 5 years ago

Hi Kenneth, Thanks for reviewing VisaHQ. I'm glad you had a positive overall experience with our services and I hope you'll continue choosing us in the future. I am sorry to hear about Aramex; unfortunately, our team has no control over courier service delays. You will need to reach out to their customer service team regarding your poor experience. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Form very easy to complete. Talked to Pete and he gave me good advice. Very quick service.”

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Posted 5 years ago

Hi William, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Pete and we hope you'll return in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everything was just fine. When I needed some help, Tatiana was really nice and helpful.”

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Posted 5 years ago

Hi Cristina, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Tatiana and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was an amazing service. Too cheap for the quality of service you receive.”

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Posted 5 years ago

Hi Ralph, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Carlos Esteban in New York was an excellent guide through the process of getting a Chinese visa. He was able to advise on all our needs and simplify the process. Highly recommend!”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Carlos and we hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good service overall, however it is a bit slower than what I expected.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I would like to apologize for any processing delays you dealt with. Our team does everything possible to make sure clients like you receive their visas promptly. Unfortunately, however, we have no control over consular delays and closures, which sometimes occur. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The problems in the Visa being rejected can be told upfront we can be prepared for the same. Overall a good experience & the agent assigned to be was very helpful throughout.”

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Posted 5 years ago

Hi Poornima, Thanks for reviewing VisaHQ. We're glad to hear your agent was able to provide you with the assistance you needed throughout the application process and we sincerely hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful with expedited visa processing and following through with everything. Responsive and quick to contact you if any issues or additional info/documentation is needed.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good l would use them again”

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Posted 5 years ago

Hi Judith, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The visa service was very quick, we had clear understanding of every step of the process. We will use VisaHQ again!”

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Posted 5 years ago

Hi Alina, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service. I really appreciated the frequent email updates while my VISA was being processed. I highly recommend VisaHQ.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was dealing with Louise in VisaHQ - she was very helpful and efficient and made the whole process very simple and quick. Thanks very much will definitely use VisaHQ again.”

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Posted 5 years ago

Hi Gita, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Louise and we look forward to serving you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“User friendly interface”

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Posted 5 years ago

Hi Yuva, Thanks for reviewing VisaHQ. We're glad you had an excellent experience using our online system and we hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helping and effecients”

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Posted 5 years ago

Hi Serge, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you will return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,805 reviews