VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,807 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward and thorough. Great service!”

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Posted 5 years ago

Hi Ahmed, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Amazing service with professional touch. Rachit was awesome and so was kuldeep who made the process go smoothly”

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Posted 5 years ago

Hi Sohini, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Rachit and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very responsive!”

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Posted 5 years ago

Hi Kendall, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Thanks for a great job wrangling several embassies for us.”

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Posted 5 years ago

Hi Glenda, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with our team on a complicated order. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The service offered was easy and quite speedy. Staff were ready to assist with queries and the process was smooth and professional.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Fast and Precise Service.”

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Posted 5 years ago

Hi Jeffrey, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very fast service”

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Posted 5 years ago

Hi Howard, Thanks for reviewing VisaHQ. We're glad you received your visa quickly and we hope you'll choose our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Howard, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“5 Star EXCELLENT Service from Beginning to End. I would like to say thank you to the staff of VisaHQ-Houston for the quick and easy process. I was between four 4 different agencies figuring our which agencies I would like to go with. Meylis of VisaHQ was one of the the main reason why I chose Visa-HQ after my conversation with him. He was very attentive, and professional on all level. Explained to me the whole process and made sure my passport would arrive back in time since I have an upcoming international trip. I sent out all documents necessary along with my passport on 7/11/2019.Today, 7/18/2019, I received my passport back with my China visa approved in my hand. Kudos to Danny who handled my order, and kept me in the loop along the way via email. Visa-HQ communication during the process was definitely top notch. Thanks much.”

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Posted 5 years ago

Hi Eric, Thanks for taking the time to review VisaHQ. We are thrilled to hear you had such a great experience working with our team and are glad Meylis and Danny were able to assist you. We sincerely hope you'll choose our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient. Excellent communication every step of the way.”

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Posted 5 years ago

Hi Gilda, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Service was amazing and speedy!! Just what we needed!! Highly recommend this agency for all your passport/visa needs.”

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Posted 5 years ago

Hi Janice, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use, friendly and helpful people – most importantly, real people – that you can easily access and talk to on the phone – help you sort out any issues arising.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent help at the Visa center no messing no hassle with documents, very clearly explained the process.”

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Posted 5 years ago

Hi Robin, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Efficient, quick to respond with my questions. Thank you!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our staff and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“This service is very fast and mostly easy to follow. There is one glitch in the online system for people who are naturalized US Citizens, born in another country. It took some searching in the FAQ to find out how to correct the information.”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a good experience with our application process overall and we will take your feedback into consideration moving forward! We hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very poor service they told me 2 days I received after 8 days”

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Posted 5 years ago

Hi Awwa, Thanks for reviewing VisaHQ. I would like to personally apologize for the processing issues you experienced. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Unfortunately, however, our team has no control over processing times once applications are delivered to the appropriate embassy or consulate. We do everything in our power to make sure our clients' applications are approved quickly; our estimated processing times are based on information provided by each government agency, but we cannot account for additional requests that must then be fulfilled by the applicant. Again, my apologies, and I hope you will consider choosing VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Bad experience”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I would like to personally apologize for any issues you experienced while applying for your visa. We strive to exceed our clients' expectations and that clearly didn't happen in your case. If there is anything we can do to further assist you at this time, don't hesitate to reach out to Hamada at hamada@visahq.ae. Again, my sincere apologies that you were not 100% satisfied. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I have very bad experience with you.”

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Posted 5 years ago

Hi Tarana, Thanks for leaving your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. If there is anything our team can do to further assist you at this time, don't hesitate to reach out to Hamada at hamada@visahq.com. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I loved that my passport was delivered back to Google. It made me feel calm”

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Posted 5 years ago

Hi Merrie, Thanks for sharing your review of VIsaHQ. We're glad you had an excellent experience with our services and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good place to get a visa !”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I thought the site form was explained and good they offered a chat service for questions. I had someone who had use the site before who explained the form else i would have had some questions. We just sent in the rest of the required documents.”

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Posted 5 years ago

Hi Elizabeth, Thanks for taking the time to review VisaHQ. We're glad you had a good experience overall and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,807 reviews