VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,895 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick response and close follow up every stage of the process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I got my Suriname Business Visa in a little over 24 hours. It used to take about 10 days and require trips to Pretoria to apply and then collect. It is expensive, but then the company is covering the cost and there is the benefit that I am not out the office with the trips to Pretoria.”

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Posted 5 years ago

Hi Clinton, Thanks for reviewing VisaHQ. We're glad you had a great experience getting your Suriname visa and we hope you have a wonderful trip. We look forward to serving you again next time you travel for business or leisure! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I have no idea what I paid for. I have no idea what this service gets me. No one has been in contact with me to tell me. One of my teacher colleagues said they registered and didn’t have to pay anything. I just don’t know what I got and why I had to pay $31.50”

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Posted 5 years ago

Hello! Thanks for reaching out to VisaHQ. I would like to personally apologize for the problems you've been having with your order. I have reached out to our Canadian team for assistance and someone should be in touch with you soon. Again, my sincere apologies for the lack of communication you've experienced. We strive to exceed our clients' expectations and that clearly hasn't happened in your case. I hope you'll give VisaHQ a chance again next time you travel. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent and prompt service”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ provided an excellent personal service in support of my recent work visa application.”

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Posted 5 years ago

Hi Dave, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very friendly n fast service.thanks”

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Posted 5 years ago

Hi Tjhiang, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very prompt and knowledgeable service.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose to work with our team again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I did most of the work myself. In retrospect I could have done it all. I think Visahq could offer a refund. I only got the visa because I went to the embassy on Thursday. I was told by Visahq that the embassy didn’t answer the phone but I got thru three times. I queued for a half hour each time and my phone bill will be massive.”

Helpful Report

Posted 5 years ago

Hi Philip, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that you're dissatisfied with the services you received. We strive to exceed our clients' expectations and that clearly didn't happen in your case. For assistance at this time, please reach out to our London office directly at +44 20 7148 6117 or contact Maria at maria.firmino@visahq.co.uk. Again, my apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was very happy with service. Thanks you”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thankyou for a real excellent service. Was great, little for me to do at the oís office in London apart from a fingerprint and visa photo. It was my first time to need a visa, and attend the office in London. VisaHQ staff member that day was so kind, he also helped me with my tube back to Euston station. Many thanks, would use again”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad our team went above and beyond to assist you and we look forward to serving you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Absolutely amazing service! Marc was so friendly, helpful and professional. All questions and emails answered immediately. The service is so quick and very cheap!!! I highly recommend this company and will definitely be using them many times in the near future!!!!”

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Posted 5 years ago

Hi Chris, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Marc and we look forward to continuing to help you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Outstanding customer service. Very helpful staff, and it was great to deal with the same person throughout, who patiently guided me through a very frustrating application process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we hope you choose to work with our team again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Truly very happy as it was quick and easy.”

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Posted 5 years ago

Hi Marion, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Perfect service , perfect team but very expensive fees”

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Posted 5 years ago

Hi Hadir, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again. I want to assure you we do everything we can to keep our fees low, but we have no control over government fees that can impact final charges. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Nothing went right with my husband's application to Tanzania. The officer handling his file was not aware of the travel restrictions on Syrian nationals. Visa HQ collected a hefty processing fee without advising us if the restrictions...”

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Posted 5 years ago

Hi Bissan, Thanks for reviewing VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. For assistance, don't hesitate to reach out to your local VisaHQ office or info@visahq.com. Again, my sincere apologies and I hope you'll give VisaHQ a chance next time you travel internationally. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Got the work done....”

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Posted 5 years ago

Hi James, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I created quite a mess trying to get our passports reported lost. Then I found them...Carlos did a fantastic job of understanding my mess, untangling it and offering a quick solution! He did a great job, helped me out of a predicament and provided excellent, prompt customer service.”

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Posted 5 years ago

Hi Jill, Thanks for reviewing VisaHQ. We're glad Carlos was able to provide you with the assistance you needed and we sincerely hope you will choose our services again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very helpful and efficient team. Ms. Ludelyn is very reliable as well as the PRO, Mr. Iqbal. thank you so much!”

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Posted 5 years ago

Hi Via, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Ludelyn and Iqbal and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They were responsive and communicated timelines well.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I would really like to Thank Wajeeda for going an extra mile for helping me with my Visa processing. There were lot of follow up required and she was on top of everything. Thank you so much for providing wonderful experience”

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Posted 5 years ago

Hi Shilpa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Wajeeda and we hope you choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,895 reviews