VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use this website to obtain our visas. Clear instructions and they kept us updated with the status during the processing time.”

Helpful Report

Posted 10 months ago

“No response from your chat department. Useless”

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Posted 10 months ago

“The professionality and prompt action taken, was really amazing.”

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Posted 10 months ago

“The process to get an India Visa is time consuming and, at times, a bit confusing. However, thanks to Brigete from VisaHQ I actually had a very positive experience. She was very knowledgeable of the process and very prompt in responses any time I would message her through the chat application. In addition, it was easy to upload information and I was always aware of where in the process my visa was at. Overall, really great experience!”

Helpful Report

Posted 10 months ago

“NO REFUND: While applying, they kept re-asking me for the same documents, thus kept delaying the process...Difficult to get through to someone on phone. If more than 2 people in the cue, you could wait hours to speak with someone. After all that, the country I applied for didn't require a Visa, they would not refund my money.”

Helpful Report

Posted 10 months ago

“Virgil, thank you so much for providing support to the recent application on Visa processing. You leapt into action efficiently on how to guide me on the form details outlined; you have been incredibly efficient, polite, patience and engaging. You have done a spectacular job of helping manage this task seamless; given some challenging situations. It is an pleasure working with you, thank you! Team VisaHQ thumbs up!”

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Posted 10 months ago

“The customer service VISAhq provides is unmatched. They will assign a real person to aid you along the way and help expedite the process even when you could have 0 understanding of VISA's or how to get them. They also respond in a timely manner to address any issues or concerns you may have with your documents.”

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Posted 10 months ago

“Great customer service, via e-mail: responding in timely manner and addressing concerns/issues. It takes a long time to get through phone services, which needs to be improved.”

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Posted 10 months ago

“I am really impressed with your services”

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Posted 10 months ago

“I cannot give high enough reviews for VISAHQ. My flight was leaving in 7 business days, with xmas in the middle of the wait, and yet i got my renewal back in 4 days, with plenty of time to spare and relax. I used their call center, visited the office, and communicated by email, and all channels were excellent, and considerate of my situation. Top shelf and would recommend them to all.”

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Posted 10 months ago

“Allexis helped me upload documents. She was very helpful and generous with her time and expertise. I will recommend your company to my family and friends. Please thank Alexis on my behalf.”

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Posted 10 months ago

“VISAHQ representative, Allexis, has performed a phenomenally outstanding job this afternoon in assisting me to resolve my issue regarding my visa issues. Allexis far exceeds her expected professional duties and responsibilities, and has not only demonstrated expertise in her assigned field, but has also proven to be a most knowledgeable and caring employee with relentless patience and devotion. Allexis maintains excellent communication skills and provides meticulous, reliable, accurate, and efficient service which is greatly appreciated, and she should be congratulated for being such a contributing and valuable asset, not only to the VisaHQ Company, but also to the countless customers whom she serves on a daily basis. I would therefore not hesitate to recommend Allexis’s highly professional services to my colleagues and family, and I most certainly anticipate patronizing your company in the forthcoming years. ”

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Posted 10 months ago

“Excellent service by Ms Mayada Like always”

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Posted 10 months ago

“Expérience horrible. Fuyez ce site ! Ils se sont trompés sur le visa. Pas de service clients !!! Faites attention...les avis positifs doivent être fake”

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Posted 10 months ago

“I would have given this visa service 1 star, but for the kindness of my visa follow-up person. She has been very kind, so I added an extra star because of her sincere kindness. However, my reason for giving this visa service a very low review is because according to the website and its reviewed guidelines, it was stated that it takes a maximum of 7-10 days to receive a decision on any visa application. Today makes it 11 business days and 16 days since I submitted my visa application. My flight is scheduled for tomorrow and I am yet to receive my passport back as promised when I chose to use this visa service.”

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Posted 10 months ago

“VisaHQ, I am very grateful for the service they offer is of excellent quality and promptly I thank them for their high quality service. San Antonio, TX”

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Posted 11 months ago

“Quick reaction to the application and short process, my visa was ready in just a few days, I appreciate that very much, it saved a lot of time and energy.”

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Posted 11 months ago

“Passport went missing on their office, they think they sent it on to embassy but no record. Request made to return the fed x package immediately upon receipt, this was not done and numerous calls to their office, which is a call centre, were ineffective. Do not use this company is the recommendation I give.”

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Posted 11 months ago

“Fast and easy for visa application. The staff are very good and helping. Thank you visa HQ!!”

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Posted 11 months ago

“Attention c’est un site d’escrot après avoir la maudite somme 399€ pour entamer la procédure de mon visa depuis bientôt 7 jours aucun contact sérieux de leurs part Faite attention !!!⚠️”

Helpful Report

Posted 11 months ago

VisaHQ is rated 4.4 based on 3,804 reviews