VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,896 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“online site very easy to use. However this online questionnaire won't let me submit anonymously.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and I want to assure you that your feedback was issued anonymously. I hope you will choose VisaHQ again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Carlos did a great job.”

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Posted 5 years ago

Hi Eric, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Elise P. was very helpful and gave appropriate feedback and suggestions to help my visa application go smoothly. Thank you.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Elise and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“i'm always waiting my personnel visa, without explanations ... too long for me and not enough reassuring”

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Posted 5 years ago

Hi Jean, Thanks for taking the time to share a review. I would like to apologize for the processing delay you're experiencing. Unfortunately, our team has no control over applications once they reach the appropriate embassy, but we do everything in our power to track progress for clients like you. For assistance, please reach out to our Paris office directly at +33 1 85 64 41 16 or email an agent at info@visahq.com. We hope you'll choose us again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was really easy to apply for a visa using visaHQ. I was notified of the missing documents and data within a day, and got the approval soon after the application.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good Service...”

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Posted 5 years ago

Hi Dora, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It's an easy site for visa application. Everything clear and understandable. Also a very quick response to emails. I was grateful with the service of VisaHQ”

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Posted 5 years ago

HI Leonard, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The application process was very quick and easy. Nothing complicated and the response was Grady available”

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Posted 5 years ago

Hi Marilyn, Thanks for reviewing VisaHQ. We're glad you had a great experience using our services and we hope you choose to work with our team again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The speed and technology used by VisaHQ is outstanding. We received our visa back in less than 10 days including transit time. My only complaint is the lack of responsiveness to phone and chat requests. I never could get a live person on the phone or chat after repeated attempts. Someone called me back two days later and left a message.”

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Posted 5 years ago

Hi Joel, Thanks for reviewing VisaHQ. I'm glad you had an excellent experience with our services overall, although I would like to personally apologize for the slow response time you dealt with. Next time, don't hesitate to contact our D.C. headquarters directly at (202) 558-2216. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very professional,Honest and efficient”

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Posted 5 years ago

Hi Olagoke, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Easy to follow”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“A LOT EASIER than the first time we went to India....thanks”

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Posted 5 years ago

Hi Hughes, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish your travel party a wonderful trip to India! We hope you choose to work with us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Faster and more efficient than they claim. Should have used them first. Just use them first and save yourself a lot of time and money wasted elsewhere. Thank you visa HQ!”

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Posted 5 years ago

Hi Ashley, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful Staff Member Carlos Luna assisted with requirements from NADRA,Pakistan resulting in a quick decision to grant a visa many thanks”

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Posted 5 years ago

Hi Susanne, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Carlos and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Process to submit for Visa was very clear. We were notified each step of the process and it was completed much faster than we expected (2 weeks).”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Pia was very helpful and informative through out the process of getting the visa organised.”

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Posted 5 years ago

Hi Barry, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Pia and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very Fast service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very pleased with service. Instructions were clear and comprehensive. Form provided was easy to complete. Was briefed on status of visa application throughout the process. Received passports and visas in timely fashion.”

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Posted 5 years ago

Hi Joseph, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I used VisaHQ for a China visa application. I found out after I submitted my application (with passport) that I had a work assignment in Belgium and would need my passport within a week to deart. They were wonderful about letting me know the status and when I could expect my passport to be delivered. My passport arrived to me as expected and was overall very impressed by the customer service and experience. Would recommend to others and would use again in the future.”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services, even with unexpected travel arising, and we hope to work with again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient and fast service.”

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Posted 5 years ago

Hi Donald, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,896 reviews