VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,849 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,849 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow and do not follow through with your visa, terrible service!!! Applied for a visa and the US changed regulations that Visa HQ couldn’t make certain visas and they did not inform me. later on requested a full refund and they did not honor my request! They are a bunch of Scammers!!! they will not give you your money back. The only thing they’ll give you back is in store credit. I don’t want to make visas through them since they didn’t follow through with making the visa the first time and didn’t let me know that the regulations changed. And now that they are not giving me my money back, for sure not!”

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Posted 3 months ago

“For me its - 10 starts thsi website its a scam. On the phone they said they will help you with a Cuban visa , next thing you know you will be paying for a pre approval form. When you ask for a refund the said the will take 25 dollars. SHAME ON YOU.”

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Posted 3 months ago

“Very bad people don’t waste your money”

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Posted 4 months ago

“Very informative”

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Posted 4 months ago

“BE CAREFUL ! THE PUBLISHED FEE IS ONLY A CONSULTING FEE AND DOES NOT INCLUDE THE COST OF THE VISA. THE TOTAL COST FOR A VISA WITH VISAHQ IS EU. 268,40 + GBP 200 ! THE TOTAL COST OF THE SAME VISA FROM THE OFFICIAL NIGERIAN IMMIGRATION SITE IS EU. 278.00, i.e. HALF OF THE VISA HQ COST. HAD TO ARGUE TO CANCEL MY 'APPLICATION' FOR A REFUND”

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Posted 4 months ago

“Good information”

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Posted 4 months ago

“I'm go to my mean problem is Afghanistan”

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Posted 4 months ago

“VisaHQ is competent and 100% reliable. They know what to do and... they do it. I worked with Haidee for my passport renewal and she was both professional and easy to correspond with. Overall a great experience!”

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Posted 4 months ago

“Good information for both sides This should be an exemple to other countries”

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Posted 4 months ago

“Do yourself a favor and stay away from this company. They do not tell you everything you need for Visa application. They delayed turning in the application for a week. A flight had to be cancelled because the visas were not ready in the promised time frame. They are hard to understand and don't understand you. They do not communicate back with you.”

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Posted 4 months ago

“هل الخدمه متميزه ام عاديه”

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Posted 4 months ago

“Needed help with 2 visa processes and was generally well supported through the process”

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Posted 4 months ago

“Very satisfied service Thank you very much to the Visa hq team i recieve my visa on time I enjoyed the 7 days cruise last week I would like to thank Mr Fernando Roldan for his assistance 5 star for him”

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Posted 4 months ago

“very handy”

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Posted 4 months ago

“We used VisaHQ to assist with visas for our company's event in Beijing. We received excellent customer service and help throughout the entire process. Our assigned representative Allexis Timol was so quick to help with all the questions and complicated visa situations we encountered. We highly recommend VisaHQ to other organizations who need to send a group of employees or invited guests to China or another country requiring visas. Thank you, Allexis and VisaHQ!”

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Posted 4 months ago

“Michelle Rovan was amazing .. she made my passport renewal process so simple and efficient .. and exceeded my (admittedly high) expectations ... she ROCKS!”

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Posted 5 months ago

“very professional in helping me preparing all the documents required for my visa application!”

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Posted 5 months ago

“Very good service.”

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Posted 5 months ago

“Customer service was really good.”

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Posted 5 months ago

“Michelle was wonderful - professional, kind, helpful, responsive. We have used her three times now for various passport needs and she is terrific.”

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Posted 5 months ago

VisaHQ is rated 4.4 based on 3,849 reviews