VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,823 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this visa service multiple times for many different countries and they always come through promptly and efficiently. Ask for their customer service supremo Angel Pantaleon. He is a truly caring and highly professional individual who follows up every day in a personal capacity to make sure your visa application is filled out correctly and that it is submitted promptly. Angel is a kind gentleman who will make you smile that there still are good guys out there who truly care about the customer's satisfaction, not do it just because "it's his job." Highly recommend this service. Follow their instructions to the tee and you will get your visa on time.”

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Posted 3 months ago

“Very disappointing. Cannot recommend. This is a case of buyer beware. I applied for a Morocco visa through them in UK . Over 14 days, no reasons were given for the delay in processing. Collected 140 pounds undefinable. Total disappointment.”

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Posted 3 months ago

“Useless, tried to use them to apply for a visa to Honduras and I knew more than they did. Was told to just wait for them to update their website - a month later and they've still not updated their website and my trip has since passed. Used their online chat service too which took two hours to have a conversation that went round in circles and didn't help one bit. They still have incorrect information on their website stating that UK residents don't need a visa to go to Honduras.”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“Good 👍 for your service”

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Posted 3 months ago

“VisaHQ offered great on time services and was able to assist me in getting a UK Visa. Brigete in particular was very respectful and responsive! Keep it up!”

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Posted 3 months ago

“Everything went on perfectly well”

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Posted 4 months ago

“Non so scrive in inglese . Servizio ottimo i tempi di attesa non esistono sono più veloci della polizia tra poco buon lavoro .”

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Posted 4 months ago

“Jenny and her team delivered excellent service. Thank you”

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Posted 4 months ago

“Be careful guys they not real they will steal your money”

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Posted 4 months ago

“Your service was very good And helped me a lot”

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Posted 4 months ago

“Good and Quick support for the Visa application!”

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Posted 4 months ago

“Very good briefing about visa”

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Posted 4 months ago

“Haidee was friendly and resourceful through the whole process, and the whole VisaHQ team cooperated to keep up my faith in the face of the impenetrable State Department bureaucracy.”

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Posted 4 months ago

“Haidee worked on my rush passport renewal from start to finish. She was very communicative, which really helps in the face of opaque State Department procedures. Her colleagues were also helpful and timely. Thanks to all.”

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Posted 4 months ago

“Haidee was so helpful. She helped correct an error on my application, kept in touch with me, and quickly followed up with answers to my questions. Thank you to the team at visahq for handling the details and taking the hassle out of renewing my passport.”

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Posted 4 months ago

“Michelle from VisaHQ was incredible to work with. It was my first time submitting a visa for my exec and I had no idea where to start. I really appreciated Michelle's timely responses and details to ensure I was going through the process correctly. I highly recommend using VisaHQ for all your corporate needs. Thanks!”

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Posted 4 months ago

“Michelle helped to shepherd us through the expedited passport renewal process, which made it easier. With current technology, it has become harder to connect with a live person for troubleshooting, which is frustrating! Luckily, Michelle helped make this process more user-friendly.”

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Posted 4 months ago

“Scam Agency I would like to express my deep dissatisfaction with this company. They have completely ignored all my attempts at communication and have made no progress in processing my visa application. Despite having submitted all necessary documents in May, there has been no update or indication that any work is being done on my case. The lack of response and assistance is extremely frustrating, and it unfortunately feels like a scam where customers are being taken advantage of. I would strongly advise against using their services. Save yourself the trouble and find a more reliable and responsive agency.”

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Posted 4 months ago

“Bertrand was quick to answer, and gave the right answers to my question. God bless”

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Posted 4 months ago

VisaHQ is rated 4.4 based on 3,823 reviews