VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt attention to queries, confident information provided is correct”

Helpful Report

Posted 4 years ago

Hi Joan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“It's completely unthinkable that a website that is supposed to give information to international travellers is not translated at least in English, if not in all the languages spoken in the country where it's available. For example, I'm a French citizen, resident of Belgium, and because of that, when I do a search on visahq.fr, I'm redirected to visahq.be. But for some reason, visahq.be assumes that I speak Dutch, even though half of the country speaks French, and a small minority even speaks German. Nowhere is it possible to switch to another national language, or at least to English. And the best part is, when I contacted their customer support about this, I was answered that all I had to do was to ask my browser to translate the page for me, which is hilarious because first, this feature is only available in some browsers (Chrome but not Firefox) and second of all because when I tried to translate the home page into French, Chrome translated "Iran" (the country) into "j'ai couru" ("I ran"). I regularly use this website because I'm a full time traveler, and I often need that kind of information, and it's the first time I say something about that limitation. But given the customer support answer, I have to speak up.”

Helpful Report

Posted 4 years ago

Hi Sebastien, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the translation issues you had with your most recent order. Reviews like yours help us improve and I am sending the details of your experience to our web development team. We will take your suggestion for a built-in translation feature into serious consideration moving forward and will use your comments to better train our customer care team. Our staff, however, has no control over the incorrect translation provided by Chrome. To address that issue, you will need to reach out to Google client relations. Again, my sincere apologies and I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“I have to say I was very surprised and delighted by the service provided by the team at VisaHQ. Very responsive, helpful, and determined to make it work for me (which it did). Definitely made me a promoter, thank you.”

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Posted 4 years ago

Hi Amine, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to continue helping you see the world!' To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“We were impressed with their quickness and attention to detail in the preparation for our Visa request forms for Russia.”

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Posted 4 years ago

Hi Richard and Angela, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with your recent order and we wish you a wonderful trip to Russia. We hope you choose our services again next time your family travels internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Quick and easy process.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very efficient and approachable team all the time. Keep updating during the whole process. Natalia Korlatowicz was awesome in responding and handling the application. Thx”

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Posted 4 years ago

Hi Sultan, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I was kindly assisted by Lata Joshi from VisaHQ for my France business visa. Lata helped me through the entire process and was very approachable. She proactively managed the entire process by guiding me on the required documents, filling up the form and coordinating with Kuldeep on-site at the day of the biometrics test. She is very professional and I am much satisfied with the services provided by her. I got my visa well before the anticipated timelines. Thanks a lot, Lata!”

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Posted 4 years ago

Hi Archita, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Lata and we wish you a wonderful business trip to France! We sincerely hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I was happy to apply for visa to Russia to your company. Friendliness, quick response, clear explanation what I should do - everything was so nice!!! Thank you very much!”

Helpful Report

Posted 4 years ago

Hi Albina, Thanks for reviewing VisaHQ. We're glad you had a great experience with your recent order and we wish you a wonderful trip to Russia. We hope you choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I had a teacher leading me through the application process but it was streamline and simple enough to get through. The application was also processed in a few days which was great.”

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Posted 4 years ago

“I was able to receive my visa's in acquit time”

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Posted 4 years ago

“Accurately handled our visa applications. Minor snags due to miscommunication. Fast return shipping ( which I paid for). Price went up substantially in 2 years due to embassy fees. We would definitely useVisaHQ sgain”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we look forward to working with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Super quick response and close follow up every stage of the process.”

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Posted 4 years ago

“I got my Suriname Business Visa in a little over 24 hours. It used to take about 10 days and require trips to Pretoria to apply and then collect. It is expensive, but then the company is covering the cost and there is the benefit that I am not out the office with the trips to Pretoria.”

Helpful Report

Posted 4 years ago

Hi Clinton, Thanks for reviewing VisaHQ. We're glad you had a great experience getting your Suriname visa and we hope you have a wonderful trip. We look forward to serving you again next time you travel for business or leisure! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I have no idea what I paid for. I have no idea what this service gets me. No one has been in contact with me to tell me. One of my teacher colleagues said they registered and didn’t have to pay anything. I just don’t know what I got and why I had to pay $31.50”

Helpful Report

Posted 4 years ago

Hello! Thanks for reaching out to VisaHQ. I would like to personally apologize for the problems you've been having with your order. I have reached out to our Canadian team for assistance and someone should be in touch with you soon. Again, my sincere apologies for the lack of communication you've experienced. We strive to exceed our clients' expectations and that clearly hasn't happened in your case. I hope you'll give VisaHQ a chance again next time you travel. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Excellent and prompt service”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“VisaHQ provided an excellent personal service in support of my recent work visa application.”

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Posted 4 years ago

Hi Dave, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very friendly n fast service.thanks”

Helpful Report

Posted 4 years ago

Hi Tjhiang, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very prompt and knowledgeable service.”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose to work with our team again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I did most of the work myself. In retrospect I could have done it all. I think Visahq could offer a refund. I only got the visa because I went to the embassy on Thursday. I was told by Visahq that the embassy didn’t answer the phone but I got thru three times. I queued for a half hour each time and my phone bill will be massive.”

Helpful Report

Posted 4 years ago

Hi Philip, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that you're dissatisfied with the services you received. We strive to exceed our clients' expectations and that clearly didn't happen in your case. For assistance at this time, please reach out to our London office directly at +44 20 7148 6117 or contact Maria at maria.firmino@visahq.co.uk. Again, my apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“I was very happy with service. Thanks you”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

VisaHQ is rated 4.4 based on 3,804 reviews