VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good information for both sides This should be an exemple to other countries”

Helpful Report

Posted 1 month ago

“Do yourself a favor and stay away from this company. They do not tell you everything you need for Visa application. They delayed turning in the application for a week. A flight had to be cancelled because the visas were not ready in the promised time frame. They are hard to understand and don't understand you. They do not communicate back with you.”

Helpful Report

Posted 1 month ago

“هل الخدمه متميزه ام عاديه”

Helpful Report

Posted 1 month ago

“Needed help with 2 visa processes and was generally well supported through the process”

Helpful Report

Posted 1 month ago

“Very satisfied service Thank you very much to the Visa hq team i recieve my visa on time I enjoyed the 7 days cruise last week I would like to thank Mr Fernando Roldan for his assistance 5 star for him”

Helpful Report

Posted 1 month ago

“very handy”

Helpful Report

Posted 1 month ago

“We used VisaHQ to assist with visas for our company's event in Beijing. We received excellent customer service and help throughout the entire process. Our assigned representative Allexis Timol was so quick to help with all the questions and complicated visa situations we encountered. We highly recommend VisaHQ to other organizations who need to send a group of employees or invited guests to China or another country requiring visas. Thank you, Allexis and VisaHQ!”

Helpful Report

Posted 2 months ago

“Michelle Rovan was amazing .. she made my passport renewal process so simple and efficient .. and exceeded my (admittedly high) expectations ... she ROCKS!”

Helpful Report

Posted 2 months ago

“very professional in helping me preparing all the documents required for my visa application!”

Helpful Report

Posted 2 months ago

“Very good service.”

Helpful Report

Posted 2 months ago

“Customer service was really good.”

Helpful Report

Posted 2 months ago

“Michelle was wonderful - professional, kind, helpful, responsive. We have used her three times now for various passport needs and she is terrific.”

Helpful Report

Posted 2 months ago

“Now we must have good manners in the shop. When the customer comes, we must tell him in a good manner what is in the card and what does he want. Please tell him so that he can come happily for the next time. Thank you. Have a good time.”

Helpful Report

Posted 2 months ago

“Very good”

Helpful Report

Posted 2 months ago

“Customer service was really good. Very helpful and patient on guiding.”

Helpful Report

Posted 2 months ago

“Quick responses.”

Helpful Report

Posted 2 months ago

“Visa HQ streamlined the process for our large group to obtain Chinese visas. We received a dedicated support member who was instrumental in guiding us and helping with questions we weren't sure about. I highly recommend using Visa HQ for individual and team visa procurement.”

Helpful Report

Posted 2 months ago

“The website states I need a visa to enter a country, I emailed the company for further details and was told they don’t know what to do. Was told to call the embassy or the cruise line, a truly useless service, save you time and money.”

Helpful Report

Posted 2 months ago

“I have used this visa service multiple times for many different countries and they always come through promptly and efficiently. Ask for their customer service supremo Angel Pantaleon. He is a truly caring and highly professional individual who follows up every day in a personal capacity to make sure your visa application is filled out correctly and that it is submitted promptly. Angel is a kind gentleman who will make you smile that there still are good guys out there who truly care about the customer's satisfaction, not do it just because "it's his job." Highly recommend this service. Follow their instructions to the tee and you will get your visa on time.”

Helpful Report

Posted 2 months ago

“Very disappointing. Cannot recommend. This is a case of buyer beware. I applied for a Morocco visa through them in UK . Over 14 days, no reasons were given for the delay in processing. Collected 140 pounds undefinable. Total disappointment.”

Helpful Report

Posted 2 months ago

VisaHQ is rated 4.4 based on 3,804 reviews