VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No worries or issues.....many thanks!”

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Posted 5 years ago

Hi Carol, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great service and excellent responsiveness from Olivia.”

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Posted 5 years ago

Hi Gene, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Olivia and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Had to push to get an appointment But the timing with responses was so good”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I am glad to hear you had a good experience with our services overall, but I would like to apologize for any issues you had scheduling an initial appointment. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I’m not sure , I have the right documents for my trip and you’re not helping...”

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Posted 5 years ago

Hi Stephanie, Thanks for reaching out to VisaHQ. I would like to apologize for the problems you've been having with your order. Please reach out to gary.dupuis@visahq.com for assistance. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great customer service, very helpful, friendly and understanding. My visa specialist was Carlos Luna very responsive, patient and kind agent .Had a great experience working with him. Cannot recommend more highly. Fantastic service!!! Thanks”

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Posted 5 years ago

Hi Liubov, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Carlos and we sincerely hope to work with you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful, with the processing my Visa to Nepal. Had my visa within a week . Will use again in the near future.”

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Posted 5 years ago

Hi Joe, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we wish you a wonderful trip to Nepal. We look forward to working with you again soon! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“All proceeded well though there was a problem with the Thai embassy changing the date for visa collection.”

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Posted 5 years ago

Hi William, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I would like to apologize for any processing delays you dealt with. Our team does everything possible to make sure clients like you receive their visas promptly. Unfortunately, however, we have no control over consular delays and closures, which sometimes occur. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They're good except that very very expensive.”

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Posted 5 years ago

Hi Aishwarya, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we want to assure you we do everything we can to keep our fees low. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Your online chat folks were super knowledgeable, helpful and very tolerant of all of my basic questions. You made this process very easy. The e-mail updates of where the visa was in the process was also incredibly helpful to know that things were progressing smoothly.”

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Posted 5 years ago

Hi Thomas, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with our support team and we sincerely hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful streamlined service.”

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Posted 5 years ago

Hi Mandeep, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I was very impressed with how efficient and assured at every step the process was. It took the stress out of the visa application and simply put, made it easy in the end. I had tried previously to do the application myself and consequently have some insights towards making a comparison between DIY and VisaHQ and would definitely, in future, opt for the assured assistance of someone who is going through the process every day.”

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Posted 5 years ago

Hi Michael, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with our team and we hope you choose our services again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was very convenient and fast”

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Posted 5 years ago

Hi Mark, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great staff and very easy to deal with”

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Posted 5 years ago

Hi Patrick, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process was very easy and I got a good guide.”

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Posted 5 years ago

Hi Jonnala, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with your agent and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“My request was received by Rachit Gupta from your team. The service provided by Rachit was extremely bad. He was not responsive over mails and calls several times. Due to this I could not get an early VISA appointment slot which led to so many re-paperwork and confusions. Please educate your team with the urgency and professional ethics going forward.”

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Posted 5 years ago

Hi Nithu, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with Rachit. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I want you to rest assured that we take reviews like yours seriously and will use your feedback to improve our services worldwide. Again, my sincere apologies and I hope you will give VisaHQ a chance in the future. Safe travels, Rebekah at VisaHQ

Posted 5 years ago

“Very happy & relieved. We were concerned with courier of a few documents such as passports but Rahil assured us everything will be looked after and indeed it was. Just received our passports and we're good to go. Highly recommended”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Rahil and we hope you will return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent services, made the entire process very easy”

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Posted 5 years ago

Hi Clara, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The gentleman that I spoke with concerning an issue with my application was very prompt, knowledgeable, and well mannered in getting the issue resolved. I liked the fact that I was emailed when my paperwork was received and beginning to be processed, too! (:”

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Posted 5 years ago

Hi Terrie, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,804 reviews