VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,808 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and easy.”

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Posted 5 years ago

Hi Richard, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick, easy and efficient.”

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Posted 5 years ago

Hi Deborah, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I am satisfied”

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Posted 5 years ago

Hi Thi Duc, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent competent service”

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Posted 5 years ago

Hi Richard, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great service. Question: I printed it out in Black and White, does it HAVE to be in COLOR?”

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Posted 5 years ago

Hi Angie, Thanks for sharing your feedback regarding VisaHQ. Every visa situation is unique; please reach out to your dedicated agent or contact our U.S.-based customer support team at 1-800-345-6541 for assistance with your question. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very easy process”

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Posted 5 years ago

Hi Jacob, Thanks for reviewing VisaHQ. We're glad you had a good experience with our application process and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful and attentive service; excellent communication and follow-up through the process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you'll use our services again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Fast response, timely support and following up very well.”

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Posted 5 years ago

Hi Cheng, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I had a rush request, with several "false starts." VisaHQ met the rush deadline in a timely and professional way, and was very accommodating in terms of removing charges for the "false starts." My phone contacts were particularly personable and useful.”

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Posted 5 years ago

Hi Monica, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services, even with a tight timeline, and we hope our team can work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ was fast and communicated with me the entire trip.”

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Posted 5 years ago

Hi Markus, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very fast and. Not bad price. Hope it works. In saigon airport. 1245 am. August 10 th”

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Posted 5 years ago

Hi Terry, Thanks for reviewing VisaHQ. We're glad you have had a positive experience with our services thus far. We assure you that we only provide our clients with valid, government-issued visas. We hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Reasonable price. Attention to detail. Quick turnaround. All around great customer service. Thanks, VisaHQ!”

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Posted 5 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process from start to finish and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The team there is outstanding and plesent to deal with. Thanks”

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Posted 5 years ago

Hi Dennis, Thanks for reviewing VisaHQ. We're glad you had a wonderful experience working with our team and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very bad Experience, seems like your rep misled us, first of all he called us to submit the docs at the Embassy of Philippines New Delhi on a holiday and wasted our time, We had applied for multiple entry one year business visa, not sure why the demand draft that he submitted at the Embassy was for single entry visa, he wasn't very convincing when we asked him why he was submitting the demand draft (visa fee) for Single entry visa, he said that the rest of the amount will be paid at the time of visa decision/approval. I would like to know why would you charge my company for multiple entry visa fee when the Visa we got was for single entry? very unprofessional.”

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Posted 5 years ago

Hi Arun, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had. We strive to provide our clients with the very best customer service and that clearly didn't happen in your case. In certain situations, our agents know that particular types of visas are unlikely to be approved, so they may recommend a single entry application, for example. However, this should have been discussed with you ahead of time and I apologize that it was not. Please don't hesitate to reach out to info@visahq.com to further discuss your situation if you require additional assistance. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Prompt and efficient service. Frequent status updates during the visa application process. Thanks Could Wang.”

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Posted 5 years ago

Hi Charles, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services from start to finish and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Had a good experience. They are very responsive and the entire process was very smooth & Quick.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our team. I noticed, however, that you only rated our services three stars. If you have any comments or concerns regarding your order, don't hesitate to reach out to us at info@visahq.com. We want every client to have a five-star experience! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ was very quick in processing documents and getting in contact with customers. I got my passport back (with visa) after one week, which was very impressive. The chat box was also fairly responsive. I suggest you have clearer information on how to apply and how the application gets reviewed after it's received by your office. But other than that, great service!”

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Posted 5 years ago

Hi Linh, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services overall, but we will take your suggestions regarding our website information to heart as we improve our online system moving forward. We hope you'll choose VisaHQ again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy process and timing was a little faster than I had expected.”

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Posted 5 years ago

Hi Matthew, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Matthew, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was a pleasant experience.”

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Posted 5 years ago

Hi Tawfiq, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Tawfiq, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very responsive to questions, and smooth process overall.”

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Posted 5 years ago

Hi Thomas, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,808 reviews