VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please if i goal there please i cant get jobs”

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Posted 5 years ago

Hi Issa, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you had a one-star experience with our services. I would like to clarify that we are not a job placement agency, but a visa processing agency. If there is anything we can assist you with, don't hesitate to reach out to info@visahq.com or call your local VisaHQ office. Safe travels, Rebekah at VisaHQ

Posted 4 years ago

“I think it is a very good experience, I will recommend to my friend.”

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Posted 5 years ago

Hi Yu, Thanks for reviewing VisaHQ. We're glad you had a great experience and we appreciate you spreading the word about our services! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very efficient and helpful”

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Posted 5 years ago

Hi Andrew, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very efficient and helpful”

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Posted 5 years ago

Hi Helen, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope our team can work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I found it is convenient by using Visa HQ to apply for e-visa. People are helpful and friendly to help you to get an e-visa.I’m very happy that I got mine in around three days.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“great website, but unclear statuses when required to upload info”

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Posted 5 years ago

Hi Keivan, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services. We will take your feedback regarding our website into consideration as we continue to improve our services. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Lata Joshi did a great job in organising & requesting required documents.”

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Posted 5 years ago

Hi Lovekesh, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Lovekesh, Thank you for reviewing VisaHQ. We're glad you had an excellent experience working with Lata and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Super service from the beginning to the end. Every step was transparent and received notification on time.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services from start to finish and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I have taken 3 business visa applications for my firm and have had a smooth stress free experience with the help of Pablo and Alberto. They are great and helped obtain the visa with no issues! Thank you VisaHQ!”

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Posted 5 years ago

Hi Alok, Thank you for reviewing VisaHQ. We're glad you had an excellent experience working with Pablo and Alberto! We hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Alok, Thanks for reviewing VisaHQ. We're glad you've had excellent experiences working with Pablo and Alberto! We look forward to continuing to serve you. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Made my work easy and on time. Whenever required Mr Arpit Chandel helped in tracking the applications and VISA processing and document works. I was completely able to concentrate on my work. Really appreciate and Thank Arpit Chandel. Keep the same spirit.”

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Posted 5 years ago

Hi Priyanka, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Arpit and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Priyanka, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we sincerely hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Offer more than they deliver.”

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Posted 5 years ago

Hi James, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you weren't completely satisfied with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“The process of the Visa was quick and they answer the email in the least time possible. Thank you!”

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Posted 5 years ago

Hi Estefania, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our support team and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Posted 4 years ago

“Great service from Arpit Chandel ! Efficient and user friendly”

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Posted 5 years ago

Hi Abhijeet, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Some helpful, knowledgeable people there, like Josephine!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with Josephine and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am very pleased with the service provided. They may just have to remove the chat option on the website as that does not seem to function.”

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Posted 5 years ago

Hi Gillian, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. We appreciate your feedback regarding our live chat feature; we are working to tweak it as we move forward. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very good, able to take care of things properly”

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Posted 5 years ago

Hi Craig, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I have yet to travel but with the quick reply on my VISA Application indicates an awesome service, looking forward to my travel next month. Thank you again for getting my visa to me before my trip.”

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Posted 5 years ago

Hi Malamalama, Thanks for reviewing VisaHQ. We're so glad you have had an excellent experience with our services so far and we hope to work with you again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great Service !!!!”

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Posted 5 years ago

Hi Murad, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had the most terrible experience with this company. The people treating you are extremely lazy and inefficient. My family got Singapore visa in 2 days, however they took 28 days for me and still asking more documents. I have to cancel the application at the last minute. The representative were non responsive. They do not take your emails seriously. They do not get on calls and most importantly getting you’re just one customer for them among the bunch. I am not sure if I’ll be able to travel but I sure will not be using this company in future. Please take care of these points.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to share your feedback about VisaHQ. I would like to personally apologize for the poor experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Rest assured that we take reviews like yours seriously and we will look into your negative interactions with our agents and lack of communication overall. If there is anything we can do to further assist you at this time, don't hesitate to reach out to our U.S. Operations Manager, Tatiana, at tatiana.temidayo@visahq.com. Again, my apologies and I hope you'll give VisaHQ a chance again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Maura, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,804 reviews