VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick to respond and good attention to detail. It was very easy to get my visa docs ready for submission.”

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Posted 1 year ago

“Quick, timely responses & all-around professional communication. Prompt results! So appreciative!”

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Posted 1 year ago

“Straightforward process and amazing service all through. Dhebbie was very helpful and accommodating. Thank you.”

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Posted 1 year ago

“I needed to get visa for visiting Saudi Arabia as Team Chair for accrediting engineering programs in a university. The paperwork reached me late and so I was in a hurry to obtain the visa. VisaHQ was very helpful. The Website of VisaHQ posed a problem though. It is unstable and perhaps untested using customer feedback. So, I had to seek help from VisaHQ staff. I am grateful to the helpful, collaborative, understanding and most effective assistance received from Ms. Brigete Gravino. Had it not been for her help, I would not have been able to apply on time. Wonderful customer service!”

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Posted 1 year ago

“how are you ,iwant visa”

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Posted 1 year ago

“Very professional and high quality service especially Ms. Mayada”

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Posted 1 year ago

“Took my time”

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Posted 1 year ago

“The process was very straightforward to apply. Lots of instructions. I think it is great service I got.”

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Posted 1 year ago

“Great job by the team helping me to navigate the very unfamiliar process. Instructions were specific and detailed and I found the team very responsive and helpful. Not only did my passport show up in time, it showed up early.”

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Posted 1 year ago

“Dhebbie was of great help to me all through the process. She came through in every way. I am so happy. I just recommended a friend to come through you guys.”

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Posted 1 year ago

“Service was excellent! My contact was always quick to respond to my questions and answers were always clear. I would recommend this service to anyone who needed expedited passport service.”

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Posted 1 year ago

“excellent website, easy to navigate, reaponsive staff when I had questions”

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Posted 1 year ago

“Angelica Comandante was particularly outstanding in terms of service/support and helping me through the initial application stages.”

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Posted 1 year ago

“My experience from the very first contact to receiving my Visa in half the time I expected exceeded my expectations in every way. Really top notch Customer Service with timely updates on the status of the application and its submission. Questions I had were answered in detail and the information I uploaded to them was thoroughly reviewed, so that when It reached the foreign embassy or their Visa processing group the application was complete and free of problems. This was my first time using VisaHQ and I will definitely be using them again in the future.”

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Posted 1 year ago

“The VisaHQ agent, Virgil, went far above and beyond an ordinary level of customer service to solve my problem. He was very thorough, helpful, and knew how to find the correct answers. I highly commend him.”

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Posted 1 year ago

“really never trust this company. they cant give us visa and they wont refund our money. this compay is only for money not for services. actually i apply for turkeys visa and after they cant give me visa and they didnt give my money back. so i donate for this compny 149$.. dont trust this company and dont follw”

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Posted 1 year ago

“very good and efficient”

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Posted 1 year ago

“The phone staff was enormously helpful with guidance on a very confusing Visa application.”

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Posted 1 year ago

“One Day at a time”

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Posted 1 year ago

“I am writing to express my extreme dissatisfaction with the expedited visa service provided by VisaHQ. I applied for an expedited visa through VisaHQ with the explicit need for a quick turnaround. Despite my numerous calls to ensure timely processing, your company admitted to being late in submitting my application. Your delay caused significant inconvenience and additional expenses. When I demanded a refund for the service your agent initially agreed but within minutes of ending our call where I notified her that I was able to get a visa directly from the embassy quicker than your process, I received email notification that my expedited visa through VisaHQ had been approved. This approval came too late, as even if the visa had been sent to me, it would not have arrived in time for my scheduled flight. Further, it is quite suspicious how all of a sudden my visa was approved when the agent had no such status updates. Given the non-performance of the expedited visa service I paid for and the inconvenience it has caused, I have requested a full refund for my application fee.”

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Posted 1 year ago

VisaHQ is rated 4.4 based on 3,804 reviews