VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with service. Thanks you”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Thankyou for a real excellent service. Was great, little for me to do at the oís office in London apart from a fingerprint and visa photo. It was my first time to need a visa, and attend the office in London. VisaHQ staff member that day was so kind, he also helped me with my tube back to Euston station. Many thanks, would use again”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad our team went above and beyond to assist you and we look forward to serving you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Absolutely amazing service! Marc was so friendly, helpful and professional. All questions and emails answered immediately. The service is so quick and very cheap!!! I highly recommend this company and will definitely be using them many times in the near future!!!!”

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Posted 4 years ago

Hi Chris, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Marc and we look forward to continuing to help you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Outstanding customer service. Very helpful staff, and it was great to deal with the same person throughout, who patiently guided me through a very frustrating application process.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we hope you choose to work with our team again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Truly very happy as it was quick and easy.”

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Posted 4 years ago

Hi Marion, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Perfect service , perfect team but very expensive fees”

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Posted 4 years ago

Hi Hadir, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again. I want to assure you we do everything we can to keep our fees low, but we have no control over government fees that can impact final charges. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Nothing went right with my husband's application to Tanzania. The officer handling his file was not aware of the travel restrictions on Syrian nationals. Visa HQ collected a hefty processing fee without advising us if the restrictions...”

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Posted 4 years ago

Hi Bissan, Thanks for reviewing VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. For assistance, don't hesitate to reach out to your local VisaHQ office or info@visahq.com. Again, my sincere apologies and I hope you'll give VisaHQ a chance next time you travel internationally. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Got the work done....”

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Posted 4 years ago

Hi James, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I created quite a mess trying to get our passports reported lost. Then I found them...Carlos did a fantastic job of understanding my mess, untangling it and offering a quick solution! He did a great job, helped me out of a predicament and provided excellent, prompt customer service.”

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Posted 4 years ago

Hi Jill, Thanks for reviewing VisaHQ. We're glad Carlos was able to provide you with the assistance you needed and we sincerely hope you will choose our services again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“very helpful and efficient team. Ms. Ludelyn is very reliable as well as the PRO, Mr. Iqbal. thank you so much!”

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Posted 4 years ago

Hi Via, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Ludelyn and Iqbal and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“They were responsive and communicated timelines well.”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I would really like to Thank Wajeeda for going an extra mile for helping me with my Visa processing. There were lot of follow up required and she was on top of everything. Thank you so much for providing wonderful experience”

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Posted 4 years ago

Hi Shilpa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Wajeeda and we hope you choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“fast responses”

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Posted 4 years ago

Hi Rifki, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our team and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Frandily customers service. Quick procesing.”

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Posted 4 years ago

Hi Amir, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Profesional, Helpfully, Fast Response, Great Service”

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Posted 4 years ago

Hi Susana, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Simply amazing. I rarely write reviews, but the way that they processed and approved and international Visa was incredible. 6 stars!”

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Posted 4 years ago

Hi Jared, Thanks for reviewing VisaHQ. We're glad you had an amazing experience with our services and we truly appreciate your kind words. We hope you choose us again next time you need travel documents! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I just want to thank VisaHQ, you made the process easy, getting my visa to Moscow.The few issues I had were solved by your team. Plenty of communication and received my Visa today, I'm so happy.”

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Posted 4 years ago

Hi Jessie, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish you a wonderful trip to Russia! We hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Costumer service is very detailed and swift in response and u get a very peronal treatment. Very great job.”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Communication: We were given a link to a Visa HQ tracking www, which set up expectations, but nothing was ever posted. - Even "we've sent it off to the Russian Embassy. We won't be able to give interim progress reports, unless there is a problem." would have been appreciated and helped us manage our expectations.”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. I would like to personally apologize for any issues you had with your recent order. We strive to exceed clients' expectations and provide regular updates. If you require further assistance at this time, don't hesitate to contact Peter at peter@visahq.ca. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Thank you Ms. Lynn for helping me again to get my Irish Visa..take note(Third time).Since I got it twice there still any chances to get refused, and Im so very happy now..Thank you for the best service. Just now I got it😘😘😘”

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Posted 4 years ago

Hi Larlene, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Lynn and we wish you a wonderful trip to Ireland. We hope to serve you again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

VisaHQ is rated 4.4 based on 3,804 reviews