VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy I worked with VisaHQ. Their staff was incredibly supportive and responsive.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with the VisaHQ team and we hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Your team is very much on top of the application process, they ensured I had everything I needed and the turn around time was great.”

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Posted 4 years ago

Hi Heidi, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

Hi Heidi, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you choose our services again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Found getting Visa was straight forward. However when I tried to complete Visa using my mobile then it was almost impossible to do. Did have got contact with Visa help desk which was very good.”

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Posted 4 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to personally apologize for the issues you had with our mobile website. We will take your feedback into account as we tweak our UI. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“The email customer service was great. Hard to get ahold of someone on the phone.”

Helpful Report

Posted 4 years ago

Hi Jessica, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our email support, but I would like to apologize for the problems you had reaching an agent on the phone. We will take your feedback into consideration as we tweak our training practices. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Easy to do online and with fed ex easy to send and receive back promptly.”

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Posted 4 years ago

Hi Deborah, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“The electronic questionnaire was not easy to navigate but after a few attempts and restarts I was able to get it done. Overall it was a good system.”

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Posted 4 years ago

Hi Glenn, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services and we hope you choose us again next time you travel. We take feedback regarding our website seriously and will use your review as we improve our UI. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Carlos Esteban Condat and Patricia were great in their handling of my case.”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Esteban and Patricia and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Straight forward and esdy process from start to finish. Visa was processed in timely manner as well as keeping me posted on status. Will use this service again.”

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Posted 4 years ago

Hi Sumitra, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to continuing to help you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Livi was very helpful in getting the visas processed.”

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Posted 4 years ago

Hi Gerard, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Livi and we hope to serve you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Quick reliable service.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Hi Tricia, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Josephine at the S.F.,Calif office was a great assist in acquiring our India visas. Thank you.”

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Posted 4 years ago

Hi Laurence, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Josephine and we wish you a great trip to India! We hope you'll choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Visa Processing Was Very Easy”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in next time your travel party requires documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

Hi Eamonn, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“So professional. They called me and emails every step of the way. Got my visa in 1 week since paying. The website is also very friendly to upload the documents and the application is so simple. Will leave a big review post in my Instagram for my followers to check it out.”

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Posted 4 years ago

Hi Luisa, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel internationally! Furthermore, we sincerely appreciate your social media recommendation. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“VisaHQ did an incredible job with my visa processing. For a domestic trip that was scheduled back-to-back with an international trip, I had to have my passport and visa with me from the start so as to connect on time with my international flight. VisaHQ kept me abreast of the visa and passport delivery process every step of the way. Thanks to their diligence and customer focus, I had my passport with visa in time and without disruption to my travel plans. Thank you VisaHQ!”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad our team was able to work with your schedule and assist you with your visa needs! We sincerely hope you will choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Staff very professional! Delay for chat reply way too long!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our team, though I would like to personally apologize for the problems you had with our chat feature. We are working to tweak this service and take feedback like yours seriously. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“This was the worst Experience i have met with Visa companies. My order takes more than one month and there was delay from your side as mentioned by the embassy . Second thing i was expecting to receive one years visa as mentioned in your website , but i get only one month and half. i will never apply to this company again and i will also share this experience online.”

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Posted 5 years ago

Hi Mohamad, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. While our team takes full responsibility for processing delays on our end, visa validity is determined solely at the discretion of consular officials. I am sorry you didn't receive the validity you originally applied for. If there is anything we can do rectify the situation at this time, don't hesitate to reach out to ae@visahq.com or call +971 4 375 0400. I hope you will reconsider using VisaHQ again in the future. Safe travels, Rebekah at VisaHQ

Posted 4 years ago

“The assistant was resposive”

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Posted 5 years ago

Hi Eman, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Please if i goal there please i cant get jobs”

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Posted 5 years ago

Hi Issa, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you had a one-star experience with our services. I would like to clarify that we are not a job placement agency, but a visa processing agency. If there is anything we can assist you with, don't hesitate to reach out to info@visahq.com or call your local VisaHQ office. Safe travels, Rebekah at VisaHQ

Posted 4 years ago

VisaHQ is rated 4.4 based on 3,804 reviews