VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,807 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Application for a visa is very easy and convenient, instructions are very helpful, Thank you”

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Posted 5 years ago

Hi Jennifer, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Simple and clear process with a speedy turn around.”

Helpful Report

Posted 5 years ago

Hi Nigel, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Not clear guidance and applications were not reviewed before submissions”

Helpful Report

Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you had a poor experience. We strive to exceed our clients' expectations and that clearly didn't happen in your case. If there is anything we can do to rectify the situation at this time, don't hesitate to reach out to an agent at 1-800-345-6541. Again, my sincere apologies, and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“So efficient and helpful. I love the onlineness of everything”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very friendly and responsible team”

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Posted 5 years ago

Hi Vanessa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ made a confusing process to go it on your own, to an easy process by letting them handle it.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose us again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“i check visa original fake”

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Posted 5 years ago

Hi Muhammad, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we want to let you know that we take great pride in providing our clients with legitimate visas, issued visa government agencies. We hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Goat rope operation. Not an easy system to navigate for multiple Visas.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to share your feedback. I would like to personally apologize for the negative experience you had with VisaHQ's online system. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I would also like to provide you with a bit of background about the company. VisaHQ was founded in 2003 and is based in Washington D.C. The company now has 24 offices in 12 countries, with further expansion planned throughout 2019. We have excellent relationships with numerous embassies and government agencies around the globe. Rest assured that your feedback about applying for multiple visas will be taken seriously. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“S'il y avait eu un service en français, la procédure aurait été beaucoup plus simple et moins coûteuse pour moi.”

Helpful Report

Posted 5 years ago

Bonjour Claude, Merci pour votre avis. Je voudrais m'excuser pour le fait que votre expérience n’ait pas été satisfaisante et vous assurer que vos commentaires seront pris au sérieux. Bon voyage, Rebekah at VisaHQ

Posted 5 years ago

“I was very happy with the process of getting my visa. Everything was exactly as promised.”

Helpful Report

Posted 5 years ago

Hi Alexander, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Professional team, offering great services to their customers.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful and courteous”

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Posted 5 years ago

Hi Timothy, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Timothy, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“UNRELIABLE”

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Posted 5 years ago

Hi Khawla, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for any problems you had during the application process. We strive to exceed our clients' expectations and I'm sorry that didn't happen in your case. If there is anything further we can do to assist you at this time, please contact Hamada at hamada@visahq.ae or call our Dubai office directly at +971 4 375 0400. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Laura Egan from the Dublin office is the actual best”

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Posted 5 years ago

Hi Geoff, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Laura and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Made the visa process simple and easy!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I gave details and paid for 6 no’s US visa in 2018 December. For my family and myself. Till date trying to get my application finalised By the staff there. In last 7 months 5 reps of visa HQ have already changed and keep on asking for copies of submitted forms, which they should provide me fully completed. Let’s see what magic this new 5 lady does this week. Currently she is trying to tell me that the process doesn’t work this way... Wonder what’s next??”

Helpful Report

Posted 5 years ago

Hello, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the problems you've been having with our application process. We strive to exceed our clients' expectations and that clearly hasn't happened in your case. I sincerely hope you have a better experience with your current agent. If you require further assistance, don't hesitate to reach out to your nearest VisaHQ office to to an agent at info@visahq.com. Rest assured that reviews like yours help us improve our services worldwide. Again, my apologies for your negative experience. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful, quick and thorough.”

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Posted 5 years ago

Hi Joyce, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I have twice telephoned and both times staff were helpful and polite. The actual form took longer than I expected but my visa was received within a week.”

Helpful Report

Posted 5 years ago

Hi Janet, Thanks for taking the time to review VisaHQ. We're glad you had a good experience with our application process overall and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very quick and responsive service. Will definitely use VisaHQ again!”

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Posted 5 years ago

Hi KC, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,807 reviews