VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for this company , my travel plans has been organized and visa got approved.”

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Posted 6 months ago

“Virgil was extremely helpful, friendly and patient. Would highly recommend Virgil and VisaHQ. Thanks again Virgil”

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Posted 6 months ago

“April she is wonderful to help and complete the application. Thank you so much for everyone too”

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Posted 6 months ago

“Thank you so much VisaHQ and John for helping me so rapidly (over a weekend!) obtain my required visa for India travel. Your professionalism, efficiency, and effectiveness in obtaining the visa, literally saved a critical business trip and set of organization workshops that would otherwise have been ruined. Thanks again - will definitely use your services next time!”

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Posted 6 months ago

“Worst customer service ever !!!!! I canceled my request and asked for a refund 2 hrs after i applied , they kept on saying we will get back to you and then issued my visa without my consent and refused to give me my refund! What is the purpose of customer service if they do not listen to the customer’s request. On top of that , charges are not reasonable asking for more than triple the price !!! Very disappointing , never dealing with visahq again!”

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Posted 6 months ago

“We used them to get a business visa. The online form clearly stated what documents were needed and the date to receive the visa was estimated by the time we submitted the final application. We were thrilled to receive the visa a week ahead of their estimated date of arrival.”

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Posted 6 months ago

“The process was very easy and the professionalism is a 10/10.”

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Posted 6 months ago

“Very Very disappointing”

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Posted 6 months ago

“I applied for my visa on 22nd of March I was told the person handling the visa would contact I waited till 27th March until she contacted me I had asked questions regarding what was required and if documents I had were suitable I’ve waited 20 days for a response the service is not acceptable especially if your thinking you need a visa asap like I did really poor service I’m still awaiting now to have a response and I’ve emailed spoke to customer service and tried reaching out via the what’s app I’ve asked for management to contact me but nothing 🙈 be careful using this company it’s not like what they promise online”

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Posted 6 months ago

“Angel Pantaleon was very helpful, by uploading my passport for me & attaching a link for my visa when I couldn't find it in my emails. Thank you”

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Posted 6 months ago

“A lot of visa required information is not updated.”

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Posted 7 months ago

“Despite a problem with their chat facility they were very efficient. Got my visa just over 24 hours”

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Posted 7 months ago

“I want to take this opportunity to thank the entire visa processing team. In particular I want to thank the notable job done by 2 team members. I was frustrated by call consular office at Washington DC. Several attempted calls went answered. After googling other consular offices in USA, I got into Rhode Island’s office. 10 pm First call in this office was answered by Jeanbee Benavente. Jean not only educated me on visa application process but she gave me her direct email to reach her in case I encountered problems. I reach to her several times and she was always available for me no matter what time of the day or night. Cannot thank you enough Jean for being there for me. Then come another member of the team by name Angel Pantaleon. I did not know the integrity of the documents. After struggling to upload the documents which were not of standard. Angel prompting reach out and educated me of the standard documents. I had difficulty uploading the passport photo. Angel agreed I send all the documents to me and he uploaded them for me. Thank you Angel. Cannot thank you for great work you did to me. Once the document uploaded, everything went fast. I received several emails updated what was happening in every stage. The updates took my anxiety away. I received my visa in team. Once again than you for your dedicated services.”

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Posted 7 months ago

“I'm holding Sudanese passport Leaving in Uganda Kampala want to get Visa to Guatemala”

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Posted 7 months ago

“I had applied for Argentina ETA, but the dates in ETA are different from what I had received”

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Posted 7 months ago

“I worked with John, who offered personalized service via phone and email. His excellent communication made me feel confident that I had my documents in order before applying for the visa with the consulate. VisaHQ caught an issue with the photo I uploaded and made sure it was corrected before submitting the application, saving me a bunch of time. It was definitely worth the cost.”

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Posted 7 months ago

“Excellent service provided by Vita … my visa process had a hiccup but Vita provided excellent advice and we were able to overcome this and get the correct evisa. So will be highly recommend VisaHQ”

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Posted 7 months ago

“Everyone I spoke with was kind and helpful. My questions and concerns were answered in a timely manner and any hiccups I had with my case were handled effeciently.”

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Posted 7 months ago

“Fantastic service! I quickly got my submission form filled and appointment scheduled. It went far beyond the expectations! Brigete got it to the next level.”