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VisaHQ Reviews

4.4 Rating 3,804 Reviews
86 %
of reviewers recommend VisaHQ
4.4
Based on 3,804 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Write Your review

Really take care of customer in need tks
Helpful Report
Posted 4 years ago
Hi Khong, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hi Khong, Thanks for reviewing VisaHQ. We're glad you had a good experience working with our team and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
My visa was delayed by consulate issues. I was kept informed the entire time by the team in a timely fashion. Exceptionally good communication and quick processing.
Helpful Report
Posted 4 years ago
Hi Amanda, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team, despite consular delays. We sincerely hope you will choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Highly recommend VisaHQ! Fast, reliable and super efficient. It only took 3 days until my Visa to Pakistan was approved. Thank you Pia, you and the team at Visa HQ ROCK!
Helpful Report
Posted 4 years ago
Hi Allanah, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Pia and we hope to serve you again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Thanks for all the help. However, there were some discrepancies with my documents which weren't communicated to me before my appointment which created a few challenges.
Helpful Report
Posted 4 years ago
Hi Sarang, Thanks for reviewing VisaHQ. I'm glad you had a good experience with our services overall, but I would like to apologize for the problems you encountered during your appointment. We strive to exceed our clients' expectations and make the entire visa process seamless. Feedback like yours helps us to improve our services globally. If there is anything we can do to further assist you now, don't hesitate to contact our London office at +44 20 7148 6117. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Awesome service and communication. My timeline was short, but you helped me and kept me in the loop the whole way. Especially appreciate your customer service being available to answer all my questions and calls!!! The only improvement I would suggest (for people who get lost in a flood of email everyday), is to provide updates via text message at each step of the way. I've already recommended your company to my coworkers!! Take care!!
Helpful Report
Posted 4 years ago
Hi Kelly, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we appreciate you spreading the word to your colleagues! We appreciate your suggestion regarding text updates and will take it into consideration moving forward. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Very fast and easy steps. The site is very user friendly
Helpful Report
Posted 4 years ago
Hi Anthony, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online application process and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Extremely helpful, I cannot thank Sabrina and Victoria enough for helping me acquire my visa. Even when I was clearly stressed, they stayed professional and also helped to reassure me that it was all going to get sorted. I hope their managers read this and give them a pay rise!
Helpful Report
Posted 4 years ago
Hi Samuel, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Sabrina and Victoria and we sincerely hope you will choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
needed some help but got there eventually
Helpful Report
Posted 4 years ago
Hi Anna, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services and we want to remind you we are always here to provide assistance. Our London office can be reached directly at +44 20 7148 6117. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Excellent service
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our Sydney team and we hope to serve you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Prompt, efficient and responsive service! Couldn't ask for more. Pia whom I corresponded with was great!
Helpful Report
Posted 4 years ago
Hi Paul, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Pia and we sincerely hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hard to figure how to continue on an application partially completed and saved. Also, not obvious that in some cases there is no slower and less expensive option. Not all of us wait until the last day to renew a passport of obtain a visa.
Helpful Report
Posted 4 years ago
Hi Douglas, Thanks for sharing your review of VisaHQ. We're glad you had a good overall experience with our services, although we appreciate your suggestions for how to improve our online portal. Rest assured that we take feedback like yours seriously and we hope you will choose our services again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Really easy to use. High recommend
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
I applied for Brazil visa through VisaHQ. They have well maintained clutter free website which states all the needed documents and provided nice service. I truly appreciate them.
Helpful Report
Posted 4 years ago
Hi Rahul, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our online application system and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hi Rahul, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our online application system and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
There was a big run around on pictures and I'm not familiar with the requirements imposed on us being a requirement from the Russian Embassy.
Helpful Report
Posted 4 years ago
Hi Roger, Thanks for reviewing VisaHQ. I would like to personally apologize for the fact that you weren't completely satisfied with the services you received. We strive to exceed our clients' expectations. Unfortunately, our team has no control over consular requests, such as approval/denial of photographs. We do everything in our power to make sure clients' visas are approved quickly. If there is anything else we can do to assist you with your order, don't hesitate to contact an agent directly at info@visahq.com. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah at VisaHQ
Posted 4 years ago
website well tailored, easy use, quick and meet their promises on dates and timing as this had to be turned very quickly
Helpful Report
Posted 4 years ago
Hi Jeffrey, Thanks for reviewing VisaHQ. We're glad you had a great experience using our online application portal and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Fast & Efficient
Helpful Report
Posted 4 years ago
Hi Srinath, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Having never needed to apply for a Visa this process went very good thanks to the help of VisaHQ.
Helpful Report
Posted 4 years ago
Hi Donald, Thanks for reviewing VisaHQ. We're glad you had an excellent first experience with VisaHQ and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Fast, No issues - customer journey was excellent
Helpful Report
Posted 4 years ago
Hi Tomas, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Fast service, easy to follow, got the job done without major effort
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Great service and quick turn-around by VisaHQ team. Arpit was very pro-active in reaching out to me for clarifications.A
Helpful Report
Posted 4 years ago
Hi Ashish, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Arpit and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
VisaHQ is rated 4.4 based on 3,804 reviews