VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,806 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am happy the way the services response to my application and email”

Helpful Report

Posted 5 years ago

Hi Fangda, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope you choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very efficient”

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Posted 5 years ago

Hi Whitney, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I was lucky to deal with Tatiana who guided me an dtook care of process to get me visa on the short notice. I am intending to use Visa HQ again”

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Posted 5 years ago

Hi Martynas, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Tatiana and we look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick. Easy. Clear Direction. Fast replies. Thank you.”

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Posted 5 years ago

Hi Terrence, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I want to go to Canada it is good”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Arpit is a rockstar. I have applied multiple visa with him in several occasions and he has never failed in delivering the results on time. Thank you visa HQ for your support. And Arpit for the amazing work as always”

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Posted 5 years ago

Hi Pankaj, Thanks for reviewing VisaHQ. We're glad you've had consistently good experiences working with Arpit and we look forward to helping you continue to see the world in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Dear Team, Faizal from the your team was fantastic, he reached out to me proactively and was able to put together a concise list for me. My B1/B2 visa was a hassle free experience. Thank you so much, please let him and his supervisor know that he's great at his job. Thank you !”

Helpful Report

Posted 5 years ago

Hi Esha, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Faizal and obtained your B1/B2 visa easily. We sincerely hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was very worried about sending my personal information and passport off to strangers and was unsure of the timeline as I have never had to get a visa before. This was one of the most inexpensive options since I did not want to travel to San Francisco. It took just about a week to get my visa and I even paid for my own 3-day shipping to the office in San Francisco. I got updates about everything and the checklist and guidelines were very helpful to me because there are very specific instructions for Chinese Visa applications!”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're so glad to hear our team was able to assist you and put your mind at ease throughout the process! We sincerely hope to work with you again in the future and wish you a wonderful trip to China. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Agent gave me the wrong information for my case even though I had specified my information clearly on the initial form on the website.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I would like to personally apologize for the problems that occurred with your application. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Feedback like yours helps us better train our agents across the globe. I want you to rest assured that we will address the fact that your application was not thoroughly checked. Again, my apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Keith was very professional and helpful!”

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Posted 5 years ago

Hi Helen, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Keith and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Helen, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Keith and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Will never recommend or use your company again.”

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Posted 5 years ago

Hi Tamara, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed all of our clients' expectations and I'm sorry that didn't happen in your case. Rest assured that reviews like yours help us improve how we operate worldwide. If you would like to further discuss your situation or if there is anything we can do to assist you, don't hesitate to reach out to an agent at info@visahq.com or 1-800-345-6541. Again, my apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ has been very helpful to us in our travels”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had excellent experiences with our services and we hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very prompt and professional. Highly recommend Visa HQ!”

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Posted 5 years ago

Hi Michelle, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Arpit is highly supportive in getting the visa process completed satisfactorily. Thank you!”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My visa case was handled by Arpit Chandel from visaHQ, and I got it really good, its a great experience through the process, Arpit helped me a lot to get it as fast as possible. Many thanks, Ashok Kumar”

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Posted 5 years ago

Hi Ashok, Thanks for sharing your review of VisaHQ. We're glad Arpit was able to assist you with your application and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Well Organized”

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Posted 5 years ago

Hi Hector, Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The online application was easy to complete and our visas were quickly obtained. VisaHQ kept us informed of every step via email so there wasn’t any uncertainty. We knew when the application arrived, when it was being reviewed, when it was being hand delivered to the embassy and when we could expect it to be approved. The whole process took just a few days. Very pleased with the service. We would highly recommend.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope you will return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ is helpful”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My visa came through successfully and in time. I wasn't able to track it with the information I had and had to keep ringing up to check its progress. More information was requested subsequent to the original successful application and this slowed the visa down by a week or so, which, given my time limitations, was a bit of a worry. Everyone I spoke to was helpful and it was certainly considerably easier than going through Gerry's, as recommended by the Pakistani High Commission. Many thanks.”

Helpful Report

Posted 5 years ago

Hi Cecilia, Thanks for sharing your review of VisaHQ. I would like to personally apologize for any issues you experienced with your application; requesting additional required information, however, is one of the reasons our team double-checks all applications before they are submitted. This saves time in the long run. I'm glad you had a positive experience overall and I sincerely hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They did a great job. I would use them again. They were very prompt and professional.”

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Posted 5 years ago

Hi Albert, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,806 reviews