VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michelle was very helpful and made the whole process super smooth!”

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Posted 8 months ago

“Michelle made the process of renewing my passport fast and easy. She communicated every step of the process and answered all my questions. She knows exactly what she is doing and her experience and knowledge of the process shows. It was a pleasure.”

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Posted 8 months ago

“I am writing this review on 8th March 2024, I applied my VISA on 21st February for Ivory cost for my travelling from 3rd March to 6th March, all documents uploaded as per required on web. VISAHQ claim to provide VISA within 3 business days but within 3 days enven they not submit my application to the embassy when i ask them why i not received my visa after submission of application, they reply that 3 days count when VISAhq submit the application to the embassy not from the applicant submit the application., On 29th i got one email that embassy require one more additional document which was not prior informed to the applicant. how they become visa partner even they don't know about proper documentation. i arrange and submit that additional document on 1st March and i am not my visa ultill 8th March till i am writing the review. my all plan spoil. I did a big mistake to choose VISAHQ. it was better that i go to Embassy direct and apply for visa.”

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Posted 8 months ago

“visaHQ is real guys go for it.best company ever they helped me get my chinese visa within 4days.i cant thank maa’m LYN enough🥰🥰 she was so nice, kind and helpful to me!! Africans don’t get scared this VisaHQ is real and on everyone! thank you soo much maam LYN. prices are also very affordable”

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Posted 8 months ago

“I was very happy with the service! Once I was able to upload the documents, the process went smoothly. They communicated regularly throughout the process. As a USA citizen living in a foreign country requesting a visa from another country without a consulate had me worried, they took care of it!”

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Posted 8 months ago

“The visa process is way easier with this program. Mine didn't fly right through, there were some document problems, but it got worked out and I got my visa”

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Posted 8 months ago

“We are so happy with the help we received from VisaHQ. Brazil has made it so difficult to get a visa we were thinking about canceling our cruise! Luckily we tried VisaHQ and although we still repeatedly submitted photos and copies and least we had a person who talked us though the process.”

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Posted 8 months ago

“VisaHQ is the way to go! Professional, efficient, fast service - support staff were super helpful and made the process seamless - Thanks VisaHQ team! Regina”

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Posted 8 months ago

“While this company promises no stress service and constant follow up, I did not find that to be totally true. They informed me of receipt of the paperwork and gave me a date when they would submit the visa itself. That day plus two others came and went. Nothing was on the website with any updates, and the chat is an AI robot with no answers. I called two days after not hearing anything and was told the visa specialist assigned to me would not start work for six hours more. Not until I called multiple times and begged to be assigned to another person did anything move forward. The last agent, Michele did keep her word, and the visas were submitted that day and came back approved within 48 hours. Michele is the reason I went from two stars to three on this review.”

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Posted 8 months ago

“hi younas hi”

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Posted 8 months ago

“Thank you for your team great job. Actually you need Indonesian officer who speaks Bahasa Indonesia and originally from dan stay in Indonesia”

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Posted 8 months ago

“Great Service !! Mayada from Customer Service was very helpful and the process was fast to facilitate urgent Chinese visa application”

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Posted 8 months ago

“good service”

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Posted 8 months ago

“I appreciate how visaHQ works I would be happy to have more advice from them Infact visaHq are truthful to the end Regards Live long visaHQ”

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Posted 8 months ago

“Very happy with the service!”

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Posted 8 months ago

“A very professional service”

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Posted 8 months ago

“good service,trusworthy”

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Posted 8 months ago

“great site for visa service”

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Posted 8 months ago

“You guys the top service Thank you”

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Posted 8 months ago

“All documents were submitted to visa HQ, visa specialist didn't check it properly and confirmed that all is fine, then asked us to ship the originals, that what we did, but it appears that our passport wasn't signed. So they shipped us the passport back using our pre paid shipping label. I called them and asked if we should pay for shipping again, the answer was NO. Then when visa was issued they called us and asked us to pay again for shipping. When we said that it was unprofessional to ask us paying for their mistake (we've also lost a lot of time because of this), the answer was: you have another option to pick it up in Washington DC (we live in Florida btw). We were their clients for more than 8 years. They really don't care about their clients.”

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Posted 8 months ago

VisaHQ is rated 4.4 based on 3,804 reviews