VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,850 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to take this opportunity to thank the entire visa processing team. In particular I want to thank the notable job done by 2 team members. I was frustrated by call consular office at Washington DC. Several attempted calls went answered. After googling other consular offices in USA, I got into Rhode Island’s office. 10 pm First call in this office was answered by Jeanbee Benavente. Jean not only educated me on visa application process but she gave me her direct email to reach her in case I encountered problems. I reach to her several times and she was always available for me no matter what time of the day or night. Cannot thank you enough Jean for being there for me. Then come another member of the team by name Angel Pantaleon. I did not know the integrity of the documents. After struggling to upload the documents which were not of standard. Angel prompting reach out and educated me of the standard documents. I had difficulty uploading the passport photo. Angel agreed I send all the documents to me and he uploaded them for me. Thank you Angel. Cannot thank you for great work you did to me. Once the document uploaded, everything went fast. I received several emails updated what was happening in every stage. The updates took my anxiety away. I received my visa in team. Once again than you for your dedicated services.”

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Posted 9 months ago

“I'm holding Sudanese passport Leaving in Uganda Kampala want to get Visa to Guatemala”

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Posted 10 months ago

“I had applied for Argentina ETA, but the dates in ETA are different from what I had received”

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Posted 10 months ago

“I worked with John, who offered personalized service via phone and email. His excellent communication made me feel confident that I had my documents in order before applying for the visa with the consulate. VisaHQ caught an issue with the photo I uploaded and made sure it was corrected before submitting the application, saving me a bunch of time. It was definitely worth the cost.”

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Posted 10 months ago

“Excellent service provided by Vita … my visa process had a hiccup but Vita provided excellent advice and we were able to overcome this and get the correct evisa. So will be highly recommend VisaHQ”

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Posted 10 months ago

“Everyone I spoke with was kind and helpful. My questions and concerns were answered in a timely manner and any hiccups I had with my case were handled effeciently.”

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Posted 10 months ago

“Fantastic service! I quickly got my submission form filled and appointment scheduled. It went far beyond the expectations! Brigete got it to the next level.”

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Posted 10 months ago

“It was very easy to follow with quick responses. thanks”

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Posted 10 months ago

“Timely service by agents. Got me an appointment in a tight schedule. Was always on the lookout”

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Posted 10 months ago

“The things that made me happy are: The complete information and guidance on how to acquire business visa for Israel. May I ask someone question... Do you have other options for a pilipino to help Israel...like farming in the judian desert to plant food for the poorest poor of Israel? And build housing For the poorest poor of Israel free of charge... Would this help acceptable for the government of Israel?”

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Posted 10 months ago

“Rovan at VisaHQ was super helpful and responsive, he ensured that I was informed throughout the entire process and I received my completed order on time.”

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Posted 10 months ago

“Brigete Gravino was amazing. The process for visa application was easy and fast.”

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Posted 10 months ago

“Visa HQ has always been amazing. I use them professionally and personally. Thank you Haidee for assisting me with passport renewal!!”

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Posted 10 months ago

“Good & efficient service.”

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Posted 10 months ago

“The service provided was excellent, boasting a user-friendly interface.However, the only drawback is its high cost.”

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Posted 10 months ago

“I was not able to process my application due to requirements issues so I called for cancellation. It was difficult to get through the line but I finally talked to Michelle. She was accomodating and it took a while for my transaction to be completed. And as I waited, Michelle continued to assure me that she was still there. And I really appreciated that. In the end she was able to process the cancellation along with a colleague. Thank you Michelle. I gave 4 stars only because it was difficult to get someone on the other end of the line. I had to dial so many times before someone answered.”

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Posted 10 months ago

“I am very happy with the customer service provided from John Rico Bejerano. He was very responsive to all my questions and concerns. I appreciate him working to get my business e-visa processed so quickly!! He was in constant contact with me throughout the entire process by phone and email. I appreciated working with him! THANK YOU!!”

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Posted 10 months ago

“Very efficient at telling you what is required, tools that make it easy to load the data and communications that tell you where the request is at. Deliver as stated”

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Posted 10 months ago

“I was in a hurry and they were really fast. John Rico called me 5 minutes after I sent my documentation to point that something was wrong and after approval he sent me good news in less than 5 minutes after approval”

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Posted 10 months ago

“Excellent customer service, visa process made easy well worth it definitely will use again”

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Posted 10 months ago

VisaHQ is rated 4.4 based on 3,850 reviews